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Virtual Tours - Good or Bad?

By
Real Estate Agent with Preview Properties, Skagit, LLC

All the rage right now in Internet marketing for Real Estate is the "Vitual Tour."  You've no doubt seen them on various Real Estate sites: where there's a window with a slowly-panning image that gives you a 360-degree view of the rooms for a listing.

Well, the whole idea of a Virtual Tour is a very polarizing topic among Real Estate agents.  And to be honest, there's good and bad to be considered when requesting a Virtual Tour for selling your house.

The Good

  • A Virtual Tour can get a prospective buyer to spend more time looking at your house for sale. They're interesting, engaging, and can give the buyer a 'feel' for the interior spaces.
  • Virtual Tours are ideal for properties with unique, high-dollar features.  Like a pond, riverfront, or dock.  Simply stated: there's no better way to show off those kinds of features on the Internet.

The Bad

  • The file sizes associated with Virtual Tours are typically large. Depending on the system used to create the Virtual Tour, it can take minutes for each tour to load!  By then, the potential buyer is bored, and has probably moved on to look at pictures of another listing.  That's bad!
  • Virtual Tours - well, they look goofy for rooms in an average size-house.  You can actually get dizzy watching a 360-degree tour of a 10x12' bedroom.  An average-size living room is very much the same.  Now a big house, with a large, sweeping staircase at the entry is a different story.  But you get the idea.  Kellie and I pretty much draw the line at 2500 sq ft as the minimum for a Virtual Tour candidate.  Of course this varies: each house is unique!
  • Computer compatibility.  We can never know what kind of computer the potential buyer is using.  Windows, Macintosh, and Linux computers all have different requirements.  Even then, we can't be sure of which Browser software is being used: Internet Explorer, FireFox, and others are now in common use.  And there's nothing worse than counting on a Virtual Tour to show your property... and end up with NOTHING for the buyer to see!
  • Security issues.  And this is a really sticky point... but fact is, a Virtual Tour will give a comprehensive, 360-degree view of important rooms in your home.  Do you really want the world to know what kind of stereo you have, where it's located, and where the nearby windows are?  Probably not.  Before Kellie and I shoot a Virtual Tour, we work with sellers to 'stage' the house, to show it at its best.  And all expensive (and theft-attractive) items like stereos are disconnected and put into storage.  That makes the house look bigger too.  Common sense says that when you put your home on the market, all theft-attractive things be removed.  Gun collections, musical instruments, rare or fine art and sculptures... you get the idea.

Kellie and I have settled on a Virtual Tour system that is compatible with all current computer systems, and all current browsers.  It also produces small files that load quickly - fast enough even for those buyers with slow 'dial-up' modems.  And believe me: we tested more than a dozen before settling on one good enough to put our name on!

In the next few weeks, we'll be listing a high-end home, and featuring Virtual Tour images of that home.  Check our website at http://www.previewhomepro.com to see what we can do.  It'll be worth it.  A stunning home, that one.

Sharon Simms
Coastal Properties Group International - Christie's International - Saint Petersburg, FL
St. Petersburg FL - CRS CIPS CLHMS RSPS
We've used Visual Tours for years and are very happy with them. It's a series of slides, which can include panorama shots or full circles. You can comment on them and change individual shots. You're right - most homes and rooms can't support a 360 and it locks up computers or makes people dizzy.  With Visual Tours you just feature the best parts of the rooms and property.
Aug 26, 2006 04:51 AM
Rudy Mayer
Better Homes & Gardens | The Masiello Group Real Estate - Nashua, NH
New Hampshire Real Estate & Homes
I think the 360 degree tours generally hurt your marketing... they're distorted, and unrealistic - people don't walk into a room and spin around in a circle.  

I've started doing full motion, high definition VIDEO tours in New Hampshire, which I think is the future.  It's a great listing tool, sets yourself apart from everyone else (literally), and gives a more realistic (and more professional) presentation of all features of the home, and even the neighborhood.
Sep 29, 2006 02:10 AM
Suzanne Marriott
Keller Williams Arizona Realty - Anthem, AZ
Associate Broker, CLHMS, e-PRO
We use virtual tours on all our listings, regardless of price point.  Until recently we outsourced this to the best in our local market, however, it was always a struggle to get the timing right - having a photographer available AFTER the property was ready to shoot, and getting the tour back quickly so we could have it available at time of activation in the MLS.  We recently switched to VisualTour.com, putting the control in our hands - love the product!
Oct 11, 2006 02:05 AM
Renée Donohue~Home Photography
Savvy Home Pix - Allegan, MI
Western Michigan Real Estate Photographer

I love Virtual Tours also because of tracking on where traffic is coming from and the auto emailed reports to the seller.  This is PERFECT for the agent who spends much time online marketing through various sites!

 I use tourfactory.com

Nov 21, 2006 04:30 PM
Rana Mukaled
FlyInside.com - San Mateo, CA

The internet  has changed the way that people search for homes and so virtual tours are really not so much a luxury anymore, but a must in the online world of real estate. If sellers don't at least have pictures, buyers are going to move on to the next listing. The good news is that the technology has matured in the past decade and virtual tours are much better and cheaper than before. There are also so many good provider options. Check out flyInside.com, a free web application for making your own virtual tours and posting them online.  http://www.flyInside.com- very web 2.0

 

Mar 08, 2007 09:46 AM
Virtual Tours
eTours Live - Birmingham, MI
Come Visit www.etourslive.com for an inexpensive visual tour
Apr 03, 2007 03:36 AM
Monica Bourgeau
Portland, OR
Business Coaching
Thanks for the information. I also like all of the responses to your post. This is what makes ActiveRain so great!
Jun 01, 2007 02:23 PM