Ask Better Questions...

By
Industry Observer CalBRE #01165532

 

Ask Better Questions

 

Ask Better Questions  Despite recent controversy(italics purely intentional and for my own enjoyment) this has nothing to do with the ActiveRain Q&A section. 

 

I have been thinking that the ability to ask better questions is a skill where constant improvement in this activity benefits so many.  This is not achieved by shouting with a megaphone. Not through talking over others in hopes of making a point.  Through better questions, we hopefully receive insightful answers.  Real answers.  Perhaps real solutions.  Enhanced listening skills.  Talk about exponential power. 

 

And it goes beyond questions.  I found some good quotes on the subject of questions.  Some fit my thoughts.  Others not so much.  Maybe that's the point.  Expanding our thoughts.  Continue thinking.  This is one of those quotes.  It works for me today: 

 

Take all the courses in your curiculum. 

Do the research. Ask questions. 

Find someone doing what you are interested in! 

Be curious! 

                                                                                  Katherine Johnson 

 

 

 

The image in this post is from canstockphoto.com

 

 

Ask Better Questions

Posted by

Michael Jacobs

 

CalBRE # 01165532

P. O. Box 587

Pasadena, CA 91102

Call/Text:  818.516.4393

mtj916@gmail.com

 

 

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Rainmaker
452,770
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 480-966-9353 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

Michael, I am glad you wrote this blog post. I agree, asking questions is a very high energy activity - better, well-thought, questions do bring more insightful answers. 

Feb 10, 2020 08:03 AM #56
Rainmaker
858,030
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

I have for several years set an intention to ask better questions, to be more curious, to simply ask why often. I was recently reading a book where part of the business concept is a make me better meeting, where someone comes with their idea or concept and everyone simply is there to participate in making the concept better, to offer help, to see if they can improve possible sales etc. by providing new connections etc. I love this concept as it the same as you write about. maybe the universe is saying something to me here.

Feb 10, 2020 08:08 AM #57
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Steffy Hristova - that seems to be true, doesn't it?

Nick Vandekar, 610-203-4543 - I like that "intention".  It's an excellent strategy. 

Feb 10, 2020 03:20 PM #64
Rainmaker
550,230
Francine Viola
Coldwell Banker Evergreen Olympic Realty, Olympia WA - Olympia, WA
REALTOR®, In Tune with your Real Estate Needs

So true.  By listening, you'll figure out the better, higher quality question to ask.  And may be able to lessen the number of questions!  No one wants to be interrogated.   I am in constant contact with a relative who cannot seem to have a conversation but only can ask random and most of the time ridiculous questions like a 2-year-old.  It's maddening.  

Feb 10, 2020 03:58 PM #65
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Francine Viola - Asking questions is good.  Asking better questions is definitely better.  Interrogations with clients:  I agree is NOT advisable.   

Feb 10, 2020 04:42 PM #66
Rainmaker
3,308,011
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Michael indeed the better your questions the easier it is to eliminate buyers vs lookers... and sellers or who just want bragging rights:)Endre

Feb 10, 2020 08:55 PM #67
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Endre Barath, Jr. - better questions and improved listening help bring clarity which hopefully leads to understanding.  Everybody wins!

Feb 10, 2020 09:11 PM #68
Rainmaker
227,560
John Henry, Florida Architect
John Henry Masterworks Design International, Inc. - Orlando, FL
Residential Architect, Luxury Custom Home Design

Asking better questions of your client also yields more valid, actionable information.  Some of the things a client does not wish to divulge may affect your services, deliverables and contract structure.  The more you ask, and the more incisive you are, the better the outcome.

Feb 11, 2020 04:20 AM #75
Rainmaker
477,998
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

I think the answer to good questions, is better listening! So often I think we have our minds made up about things when we talk to clients, that we do not listen to them.  We listen to reply, instead of listening to what they say

Feb 11, 2020 04:40 AM #76
Rainmaker
2,162,949
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
New Hampshire Home Stager

Being able to ask good questions is a skill set...doesn't seem to be mastered by too many these days.

I've had a couple of very interesting conversations recently that because of the questions asked went much better than I would have expected.

Feb 11, 2020 07:31 AM #77
Ambassador
2,792,298
Liz and Bill Spear
RE/MAX Elite 513.520.5305 www.LizTour.com - Mason, OH
RE/MAX Elite Warren County OH (Cincinnati/Dayton)

Anonymous or exposed.  Detailed.  Dancing around the issue.  Frank or subtle.  So many ways :)

Feb 11, 2020 03:54 PM #82
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

John Henry, Florida Architect - valid and actionable are good as is a meaningful conversation which leads to insight/understanding.  

Tom Bailey - listening to connect rather than a mere response.  

Sharon Tara - those types of experiences are good ones.  

Liz and Bill Spear - indeed.

Feb 12, 2020 06:46 AM #83
Ambassador
4,167,923
Jeff Dowler, CRS
eXp Realty of California - Carlsbad, CA
The Southern California Relocation Dude

Hi Michael:

This is certainly good advice for our business where asking the right questions, and of course listening carefully to the answers, can make such a difference. The right questions will yield the information we need to understand and be helpful to our buyers and sellers, but also show that we are truly interested in understand their needs and situation.

Jeff

Feb 12, 2020 08:47 AM #84
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Jeff Dowler, CRS - careful listening, understanding and being interested leads to lasting connections.  

Feb 12, 2020 09:22 AM #85
Rainmaker
563,092
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

Seems I always ask a lot of questions, especially with buyers. I try to  keep a list of key questions to address certain specific things.

Feb 12, 2020 12:52 PM #86
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Mary Hutchison, SRES, ABR - being prepared is important.  

Feb 12, 2020 01:02 PM #87
Rainmaker
398,609
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
MC Dwyer-Santa Cruz Mountains Property Specialist

Good morning Michael!     I may be old school, but I bring a clipboard along for my client meetings and keep notes on their answers to my questions.     Although it was initially tempting to keep notes on a smart phone, I think the transparency of writing their answers on the clipboard is far more effective!

Feb 13, 2020 09:08 AM #88
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

M.C. Dwyer - I "get" the importance of the clipboard.  

Feb 13, 2020 10:44 AM #89
Ambassador
3,197,150
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

I try to ask better questions to better serve my clients...

Happy Monday Michael Jacobs 

Mar 02, 2020 05:04 PM #90
Rainmaker
3,557,512
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Paul S. Henderson, REALTOR®, CRS - I believe that better questions can lead to better connections.  And that's a good thing for everyone. 

Mar 02, 2020 06:20 PM #91
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Michael Jacobs

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