Did you hear the story about the Home Buyer vs the Reporter?

By
Real Estate Broker/Owner with Godzyk Real Estate Services NH License 033394
https://activerain.com/droplet/5lZ7

Let me tell you a story about a heated conversation when a "National" reporter here to cover the New Hampshire primary was asking questions of fellow patrons at one of my favorite lunch spots. They were looking for an angle and a story.

 

I was there to meet a buyer on their lunch break who wanted to make an offer on a house we saw the day before. As I read the contract to my buyer pointing the places to initial here, initial there and sign over here. The reporter was staring our way. The reporter came over asking pointed questions trying to beat up on the economy.

 

As i gave the death stare, my buyer spoke up letting the national reporter know how strong the housing market is here in NH. Which was why they were moving here. The reporter made some excuse about they were told what to ask.... and my buyer cut them off. My buyer said the real story was here in front of them.

 

The reporter paused for a few seconds and asked my buyer what their story was. My buyer started by saying, " When a buyer spends their lunch hour to meet a Realtor to write an offer on a home without haste, there had to be a reason." That reason is a strong economy and even stronger housing market. That when a new listing hits the market, a buyer needs to act quickly often making their highest and best offer up front?

 

 

The reporters eyes lit up. We were all done signing the forms. I took pictures of them and then tucked away in a folder so i didn't get any food on them. I was trying to concentrate on getting down to eating this sandwich. The reporter came up with a new line of questioning. My buyer in between bites, loved to talk. The reporter could not get enough of my buyers answers. The new line of questioning was based more on why they had relocated to NH. So often you hear the bad things in the news, I wondered how they will put this story together. 

 

Fast forward to some highlights. The reporter switched between why they were moving to NH to how they found me to work with. To how happy they were with the home buying process. What the buyer loved, what they hated and the why's in between. They then brought up companies like that Z word. The reporter also asked if there was an easier way to purchase a home than the current process?

 

That was the last question as my buyer was getting close to having to go back to work and seemed disturbed that the reporter again was looking for the bad in everything , not the good. My buyer said it better than I could,  My buyer said the process working with me to relocate to NH could not have been any easier. That their company moved them here right away to take up a new position. That they put their home up for sale in their old state and sold it in under a month. That their company was paying for housing here until they could find their dream home. 

 

 

The reporter asked if it would have been easier to let the Internet assist them in finding their home and they could have saved 'so much money." The buyers eyes lit up as the boasted, that the number one thing they wanted in a buyer agent was good service. There was no way they wanted to settle for any discount and not get good service.

 

The reporter asked what they meant by good service. They responded by saying constant communication, updates, assurance, experience, assistance, a person looking out for their best interest, a person that told them all options, not just what they wanted to hear. AND... most important was they wanted a real person. Not a computer. Not a team. Not some assistant and not a call center in some over seas country. The buyer said the Internet can not give them the personal interaction they sought.

 

The reporter asked if it was worth it to lose all that money by not getting a discount. The buyer said they could not afford to get that discount. That no discount was worth trading the feeling of being well taken care of when buying a home. That their buyer agent, namely me, reduced their stress and anxiety by being there through each step of the buying process. Just then we got the call. The seller had verbally accepted our offer and they wanted me to meet them right after lunch to sign the contract. You see after signing, i took pictures of it and sent them over to the listing agent. The listing agent got to the seller and we got our answer. 

 

The buyer with an ear to ear smile told the reporter they should start seeing the best in things and better things would happen. My buyer concluded that this was a prime example how good service beat the Internet. That the price they purchased the home for and terms were worth far more than any discount. AND remember one thing my buyer lobbed at the reporter, "forget good service, this is an example of great service." Now i was smiling ear to ear. 

 

 

The MOST IMPORTANT message I can share to anyone thinking of buying or selling a home, is that all agents are not created equal. The choice of an agent does matter. Hire the agent that will work for you through each step of the buying or selling process. 

 

I now share with every consumer that my philosophy is simple, provide more personal and professional service to guide my clients through each step of the buying or selling process. All Agents are not created equal and every buyer or seller should take the time to hire the BEST not just the biggest. Those that hire me, find a dedication like no other.

 

To CONTACT Scott Godzyk please call 603.661.2121 or EMAIL: Sctprop@aol.com .

 

About the Author: Scott Godzyk is the Owner/Broker of the Godzyk Real Estate Services in Manchester NH. Proud to be locally owned and operated with 34 years of experience, Scott is a leading Agent for Listing and Selling Homes in this area.We are Full Time Agents ready to serve all of your Real Estate needs. Servicing Hillsborough, Rockingham, Merrimack and Belknap counties. 

 

    

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Show All Comments
Rainmaker
3,124,033
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Sadly they did Alan May for that piece. I have spoken to her since and trying to get something more positive, but honestly i need a new news outlet to produce such a piece

Feb 20, 2020 03:08 PM #40
Rainmaker
3,124,033
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I do know a good place for lunch Beth Atalay. Food seems to calm some clientsand give a break from the stress of looking at homes 

Feb 20, 2020 03:26 PM #41
Rainmaker
3,124,033
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Exactly Thomas J. Nelson, Realtor e-Pro, CRS, RCS-D, Vets 

Feb 20, 2020 03:27 PM #42
Rainmaker
3,124,033
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Thank you for the comment Laura Filip, yes it was a good day and makes this job a little better 

Feb 20, 2020 03:28 PM #43
Rainmaker
3,124,033
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

Thank you Francine Viola , that is what i like to stress, good service beats everything

Feb 20, 2020 03:29 PM #44
Rainmaker
94,780
Kris Collis, Associate Broker
Smart Way America Realty - East Stroudsburg, PA
Professional Results you Expect 702-574-8102

Scott Godzyk A riveting story about how pseudo "reporters" try to create pessimism rather han report facts.  I have thought for some time how fortunate the Baby Boomer generation is to have known professional journalism when reporters were fact driven not creepy-agenda driven.  When reporters were respected and taken seriously, not today's script readers.  Did you ever see the piece years ago with opening lines around the country for evening broadcast news?  Every script reader in front of the camera read the exact lines.  What's the point of watching? That's a job for the robots since critical thinking is not involved, unlike real estate.  

As the professional in your story you could not say what pseddo-reporter needed to hear. "Why is your boss asking you to make up crap?"  But your buyer was brillant educating about you!  That reporter SHOULD be writing how you are all the qualities buyer made clear  will never be found on robot driven internet sites!!  Great story!!!
Now, let's see that "death stare" 

Feb 20, 2020 05:07 PM #45
Rainmaker
662,058
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

Media has become so ridiculous and predictable. They have an agenda and it doesnt involve lifting us up... 

Great PR for you Scott!! Wish they would report it honestly!

Feb 20, 2020 11:19 PM #47
Rainmaker
623,723
John Marshall - FORE!
LoKation Real Estate - Cherry Hills Village, CO
Specializing in Golf Course Properties

Scott Godzyk I love this post and what a great testimonial to you as an agent and to Realtors around the country that battle the question daily about using a discounted service - 

Feb 21, 2020 08:56 AM #48
Rainer
176,121
Catherine Marcy
HomeSmart Professionals - Palm Springs, CA
CA Desert Home Specialist

Scott Godzyk... Wonderful post. How great to have a buyer that appreciates your ability and what you bring to the transaction, and then is able to articulate it so precisely to the naysayers....emphasing your outstanding service.   Professional caring service without stress...is always the key to strong real estate success.

Feb 21, 2020 12:28 PM #49
Ambassador
4,164,673
Jeff Dowler, CRS
eXp Realty of California - Carlsbad, CA
The Southern California Relocation Dude

Well done, Scott. As so often happens, the reporter had a pre-estalished agenda and way of thinking, rather than asking the right questions. That buyer was pretty savvy and thankfully spoke right up.

Jeff

Feb 21, 2020 07:52 PM #50
Rainmaker
1,588,936
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I would love to see the story that reporter eventually wrote. Did he stop and think - and listen to your buyer? I hope so!

Meanwhile... "Good job, Scott!"

Feb 21, 2020 08:14 PM #51
Rainer
491,059
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Depending on the circumstances, commodity or service, there are many instances where buying from the Internet makes perfect sense, however, real estate in most instances shouldn't be one of them.

I can think of many more and unfortunately on many occasions, items purchased from the Internet isn't what was illustrated, so your time and hassle to process a return isn't worth the savings by getting it from the Internet. 

Feb 21, 2020 09:46 PM #52
Rainmaker
273,085
Susan McCall, Loving the Northwest
Compass Realty Solutions - Portland, OR
Listing and Buyer's Agent

What a fortunate time to be in a cafe with a happy buyer.  Have you noticed on the "local" news that there are often videos of something good that has happened somewhere in the world.  There is so much negativity constantly. I'm going to take a no media day really soon and see if I feel better?

Feb 22, 2020 12:44 AM #53
Rainmaker
508,682
Terry McCarley
REMAX Trend - Cape Coral FL - Cape Coral, FL
REALTOR, SRES, CDPE - Cape Coral, FL

Great story - thanks for sharing!  Nice to hear of a buyer appreciating your service and commitment!

Feb 22, 2020 08:17 AM #54
Rainmaker
562,570
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

How did you and your buyer find anytime to talk with this nosy reporter bugging you?  Reporters chase the stories that get the clicks, and often that's a negative headline or alarmist news. Glad your buyer is happy and was positive about the experience

Feb 22, 2020 01:35 PM #55
Rainer
128,865
Anthony Kirlew
Group 46:10 Network @ eXp Realty - Gilbert, AZ
Helping You Make Fiscally Sound Choices

Thanks for sharing. Sounds like you attracted an amazing buyer! And hopefully, the reporter got an education in focusing on the positive in life!

Feb 23, 2020 06:13 AM #56
Rainmaker
499,191
Diana Dahlberg
1 Month Realty - Pleasant Prairie, WI
Real Estate in Kenosha, WI since 1994 262-308-3563

Well congratulations!  Great Story!  Thanks for sharing!!!

Feb 23, 2020 11:42 AM #57
Rainmaker
397,947
M.C. Dwyer
Century 21 Showcase REALTORs - Felton, CA
MC Dwyer-Santa Cruz Mountains Property Specialist

Another great post - you are a talented story teller on top of being a great agent.   I loved: "most important was they wanted a real person. Not a computer. Not a team. Not some assistant and not a call center in some over seas country. The buyer said the Internet can not give them the personal interaction they sought."  and,     "their buyer agent, namely me, reduced their stress and anxiety by being there through each step of the buying process."

Feb 24, 2020 08:19 AM #58
Rainer
172,859
Anne Corbin
Long and Foster - Lake Anna - Spotsylvania, VA
Serving Lake Anna & Central Virginia

That would have made a great YouTube video!!!

Feb 24, 2020 08:28 AM #59
Rainmaker
1,000,158
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Excellent!  Your buyer had obviously gleaned every ounce of information from you and knew the process thanks to your great service.  Kudos to you - job well done.  Crazy reporter!

Mar 01, 2020 02:10 PM #60
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