Danny would be so proud

By
Real Estate Agent with Jameson Sotheby's International Realty

I received a phone call yesterday from Sirius/XM Radio.  My subscription in my car had expired, so they turned off my service.

To be honest, I hadn't even noticed.  I tend to listen more to the collection of my own CDs which I have stored on the car's hard drive.  While I do listen to Sirius/XM (I love deep tracks, Jazz, Blues and the Beatles Channel, Tom Petty's Hidden Treasures)... it had been a while.

They asked if I'd like to renew and I casually answered "I don't know.... what am I paying?"  They told me that the annual fee had risen slightly, and the new annual fee would be $252.00.  It's a good thing I wasn't drinking anything, 'cause if I had been, I would have done a classic Danny Thomas spit-take.

"HOW much?"... "$252.00".

"Uh... no... I'm not interested... at that price, let it expire."  The woman at the end of the line didn't expect that response... and had to audibly flip through her scripts...  while she was looking for an answer, I asked "Are there any other less expensive plans?"... she said that there were, and she scrambled to give me a quote of $240.00.

I told her that I had no interest in paying that much money for Satellite Radio... and to please cancel my subscription.  At this point she asked for a moment to talk to her supervisor.  When she came back she said they can offer me a $99/year subscription for all the same services.

I accepted.  I'm sure I'll have to go through the same dance next year.  I'm looking forward to it.

Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

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Rainmaker
5,227,209
Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

That's the dance they all do now...... I went through that with Animoto last year and I expect it again....

Jan 20, 2020 08:45 AM #1
Rainer
187,136
Don Baker
Lane Realty - Eatonton, GA

oh I'm just done with them.  I listen to my phone via the truck, no ads, no pay.

Jan 20, 2020 09:37 AM #2
Rainmaker
3,780,812
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Alan. I think this is great and believe it only happened because you really did not care.

Jan 20, 2020 09:44 AM #3
Rainmaker
1,321,698
Sheri Sperry - MCNE®
Coldwell Banker Residential Brokerage - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Good for you Alan May!  It is a delicate dance and it requires the user to be able to walk away. 

Jan 20, 2020 09:44 AM #4
Rainmaker
546,644
Melinda (Mel) Peterson
Real Estate Cafe LLC - Bend, OR
The Blessed Realtor - ABR, CRS

Lol... same happened to me the last two years Alan May!  I cancelled my subscription (10 yrs @ full price)... they offered me a deal at $60 yr. (+ taxes).  I called two days before the next renewal to cancel... and guess what, they offered me the same deal again at $60.  The jig is up, we got their number!  

Jan 20, 2020 11:05 AM #5
Rainmaker
231,274
Deepak Chauhan
Versailles Property - Irvine, CA
Irvine, CA ... the place to be

OMG, you have a car with a CD player, I drive a car that has a cassette player ...  I even fix the mangled tape I am $99.00 ahead of you Sir

(Acura 3.5 RL)

Jan 20, 2020 11:44 AM #6
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Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Alan- I'm getting YOU to call for me! I listen to ESPN, the 60s channel, Beatles, CNBC, Howard Stern, Classic Vinyl, Margaritaville, and well a lot!)

Jan 20, 2020 06:01 PM #7
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Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

My wife is a master at the yearly renewal. I too love Deep Tracks and Underground Garage.

Jan 21, 2020 04:06 PM #8
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