If you are in need of a new roof or in the process of vetting a roofing company for a roof repair or new roof. Ask if they have a pre-work checklist. Why is a pre-work checklist so important? A roofing company has many other things in place, like license, insurance, a local office, and good Google reviews shows they a solid but what about the actual experience?
The experience when getting a new roof is important to you even if you are not thinking about it in those terms. You just want to be treated right and have no problems. For a roofing company wanting to be the best, this is called your experience.
A good roofing experience starts when the phone is answered. Think about how you were greeted but the person answering the phone. Did that person sound happy? Did the company representative not only take your information but make it a smooth experience for you?
A truly great roofing company will make every part of the roofing process a great experience for you. From the first phone call to when a roofing project manager comes to meet you, were you informed every step of the way? Do you know anything about the person coming to your home? In today’s world, you should know who is coming to your home and know about the company sending them out.
If you need a simple roof repair or even if you have major storm damage to your roof you should be kept informed by a top roofing company every step of the way. You should get a welcome email with something about who is coming to your home. You should get emails and text messages about what is going on and what is next, this will make you more informed and make your experience better.
Ask these questions to your roofing company. Don’t just take someone’s word for anything, any top roofer will gladly tell you their entire roofing process. Not only should they tell you the entire process they should be able to show it to you. Watch videos your roofing company has made, they should be able to show you a video of exactly how they will repair or replace your roof.
If you are anywhere in the Memphis Tennessee area Kreunen Construction is your top roofing company. With almost 40-years in business, Kreunen Construction is the name you can trust. What seems like such a simple little thing like a roofing pre-work checklist will show a major difference between roofing companies.