E to P, Using KW Systems to Rebuild Our Business
My friend Endre Barath, Jr. asks us this month What have we done in the past couple of years to improve our business?.
At first, I drew a blank, then after pondering this for a few minutes it occurred to me that this is about all that I have done in the past few years.
One constant challenge to rebuild, going from entrepreneurial drive to systems or processes that last, what they refer to at Keller Williams as going from E to P.
I have been an entrepreneur since I was a young child and for the most part it has served me well.
Unfortunately that entrepreneurial spirit is great for starting a business, expanding projects, lighting the spark of growth, yet for a guy with extreme adhd, it is often difficult to keep up with the daily grind that it takes to keep it up beyond that startup high adrenaline stage.
For this I have always relied on others on my team to keep the process going.
When we had great people in these support roles, the growth was sustained, and when they left we were always faced with either rebuilding, or moving onto other things when that person was replaced.
Clearly, we needed to work more on transferable processes and less on startups, a problem that I recognized long ago, yet was not as successful with as I would like to admit.
A common phenomenon for entrepreneurs, hitting ceilings.
I needed help in getting past these ceilings.
About five years ago or so I started noticing the KW people and noticing that they had some systems that may be useful for our company, unfortunately they were not yet in our part of the country.
Fortunately, KW is ever expanding and a few years ago they did grow into our part of the state, frightening local brokerages, assimilating local agents like an invasion of the Borg.
Growth like that takes something special, and I wanted to learn the secrets.
I wanted to learn the secrets that would take my cyclical business and move it into something steady, profitable, and most importantly sustainable for those days when I am no longer at the helm.
The first step to joining in this company and obtaining the keys to the systems was for one of us to get a real estate license.
When I discussed this with my son, he convinced me that it should be me, though I thought it should be him.
So I went and picked up a license, and entered the doors of KW University, where I discovered that it was so much more than I expected, and very little of it had anything to do with real estate.
I was impressed that the folks at KW had no problem with me creating and growing my own business under their roof, merging their systems into ours, sharing people, resources, and experiences back and forth between our team, the other teams at KW, and the leadership at KW.
The training was overwhelming, the culture was beyond supportive, and the systems laid out before me were something that I had been needing for a very long time.
So, in answer to Endre’s question, the last few years have been a time of rebuilding a successful company into something more sustainable, something repeatable, something that will survive long after I am gone.
Moving from E to P.
Images complements of Keller Williams Realty.