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A Micro Rant About Cable TV & High Speed

By
Real Estate Agent with Downing-Frye Realty, Bonita Springs, FL 676419

Bonita Beach Beach Access

Warning, this is not at all real estate related or even related to Bonita Springs, for that matter.

There is nothing more frustrating in life than being held at the mercy of big business, operated by computers, outsourced to Bangalore, press 2 for Spanish - hold the line for English, utility companies. For probably the third time in the last year I tried to fix or improve part of my service on the Comcast network. It's exhausting to say the least. I don't have to tell you if you've tried to have your communication services changed what a nightmare it is. It doesn't matter who the company is or what utility it is, it's just a mad circle of insanity.

My wresting match with Comcast started about 12 years ago. They insisted that I pay cable expenses even though I lived in a condominium on Fort Myers Beach. Most of the time cable is included in the maintenance fees. It was included in my condo fees, too but Comcast threw a big stink so I just paid my $38 bucks (yeah, that's a bargain compared to todays rates) to keep my cable. I'll let you know that many years later, after I moved back to Bonita Springs, a check comes in the mail from Comcast for several hundred dollars of refund for their services. Someone locked in a cage at Comcast forced to balance books must have found the error.

Continue reading  This is Not My Moment of Zen

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Comments(7)

Chip Jefferson
Gibbs Realty and Auction Company - Columbia, SC

Yes being held on that mercy sucks! If my high speed goes down it makes for a very unproductive day. No emails no follow up.

Jun 11, 2008 11:04 PM
Lenn Harley
Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA
Real Estate Broker - Virginia & Maryland

These companies have no ethics. 

Nuff said.

Jun 11, 2008 11:08 PM
Leesa Finley
RED Properties - Wake Forest, NC
RED Properties - Raleigh NC Real Estate

Chris - It is HORRIBLE what we go through with them.  Mine is Time Warner and, so help me, there are times if I could just crawl through the phone to get to them......UUGGHH!

Jun 11, 2008 11:13 PM
Chip Jefferson
Advanced Building LLC - Lexington, SC

Yes they are big biz that dont really care because they have no competition to raise the stakes. Its a monopoly plain and simple.

Jun 11, 2008 11:15 PM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate

http://activerain.com/blogsview/523365/Another-Use-for-Twitter

you might want to read this, how comcast helped me out from twitter.

Jun 11, 2008 11:18 PM
Don Rogers
Keller Williams Realty Chesterfield - O'Fallon, MO
Realtor, Broker, CDPE, GRI, OnullFallon MO & St Charles County MO homes

They may be the only company in town that offers that service but they don't act like it!!!!!  RRRRRRRIIIIIIIIIIIIIIIGGGGGGGGHHHHHHHHHHTTTTTTTTTTTTT  If you believe that I got a piece of property to sell to you.

Don R.

Jun 11, 2008 11:26 PM
Terry & Bonnie Westbrook
Westbrook Realty Broker-Owner - Grand Rapids, MI
Westbrook Realty - Grand Rapids Forest Hills MI Re

I love to be placed on hold to wait for the next available operator after a computer has called me and they are trying to find out why I have canceled my service? do they not get the word service? How would we do in our profession if we treated our clients as they do?

Jun 12, 2008 02:09 PM