When it comes to the fear, uncertainty & doubt associated with the ongoing COVID-19 outbreak, it’s important to remember that employers play arguably the most important role in preventing panic. We’ve all seen the growing number of headlines in the news about COVID-19 and the ensuing state of public hysteria. By educating & reassuring your team, you’re in a good role to help them make keep a level head & make good decisions — both for the business as well as in their personal lives.
If you’re scrambling to decide how to best ensure employees, this is the guide for you. We at MyOutDesk are offering you a free and easy communications guide to best discuss health risks and safety with your employees.
Here’s what you need to communicate for reassuring your team and tackling the panic.
1. Striking a Balance on Communication
In the workplace, employers take up the role of protecting their employees, enacting response plans, and overall fostering a state of preparedness. Employees trust their place of employment for reliable information and guidance. Through all the panicked news headlines, you will present a voice of reason.
We’ve sifted through the facts for you. Here at MyOutDesk, we’ve distributed various guidance communications for our employees, including an FAQ Notice that your business can use as well.
2. All-Hands Meetings
Host a special team meeting to discuss the health crisis. We’ve included a template to help you form your special meeting agenda.
The meeting topics:
- Communicate the supportive and positive environment at the workplace.
- How the company is taking active approaches to promote health and safety
- Overview on how to find reliable information and avoid sensationalized sources.
- Special training on remote work as a preparation tool.
We took the meeting virtually via video conference to make it accessible to all physical and remote employees, as well as for cautious employees.
3) Rely on Information from Official Health Authorities
Discuss with your employees on finding reliable information from local and national health authorities. As tempting as the checking the news may be, media often times are sensationalizing the health crisis, fostering panic instead of promoting preparedness.
The CDC and your local health authorities will give the most accurate information about the immediate impacts and risks of the health crisis for your community.
Link to Centers for Disease Control and Prevention (CDC):
- Download the CDC CoronaVirus Risk-Assessment & Decision-Making Flowchart
Helpful CDC Fact Sheets to Print, Email, and Distribute:
- What you need to know about coronavirus disease 2019 (COVID-19)
- Risk Assessment and Public Health Management Decision Making
- Catalog of Communication Print Resources
Relevant Helpful Resources
- Fast Guide: Setting Up for Remote Work Amid a Health Crisis
- Communications Templates: Coronavirus Guidances
The following resources are centered around virtual assistant services, yet they are helpful resources for any business that are promptly transitioning to remote work and want to train any virtual employee.
Staying Safe While Keeping Business Afloat
The Centers for Disease Control and Prevention (CDC) website recommends businesses to actively encourage employees to stay home and/or to practice good hand hygiene and coughing/sneezing etiquette in the workplace.
Luckily, our Virtual Professionals are most optimally positioned to work remotely from their homes. We encourage your business to take advantage of and utilize the telework tools and systems that are in place with your virtual assistant should you need to expand remote work for your employees.
We pray that your team, families, and communities remain safe and healthy during this time of heightened concern. If you want to learn more about our virtual assistant services, schedule a free consultation with us.