Education & Training with Performance Development Strategies

It is said that necessity is the mother of invention. If that is true, then the Coronavirus may have accelerated the creation of virtual teams. Real Estate organization have been moving in the direction for some time as less and less agents come into the office for "floor time."

Virtual teams have been growing for a while now. In fact, a 2017 survey by The Society for Human Resource Management (SHRM) showed that 60% of companies embraced virtual work. In 2019, the number had jumped to 69%. Now that so many are being forced to work virtually what will the 2020 SHRM survey show?

Employees have shown that they prefer telecommuting but is it productive? It can be but only if the virtual team is well led. I believe that a well led virtual team will be more productive will be less susceptible to interruptions such as illness breaks in childcare service. Moreover, it is seen as a best practice for great workplaces. Also, we are growing as a gig economy using virtual work.  Many if not most real estate agents have home as their primary office.

Here are some important points to remember when managing virtual teams.  This, of course, includes the admins that many agents have.

1 Clear Vision, Values, and Goals. This is important in every organization. However, working virtually means that these are not reinforced because people are not in the office every day.  Best way to remind people of these is to include them on virtual materials. For example, an email might have Core values or Vision included in the signature second of the email. Goals should be on virtual goal planning sheets which could be included in Google Sheets or Google Docs. Encourage shared goals and team goals. Encourage team members to build on each other’s ideas and play to their strengths. This builds a strong team relationship.

2 Step up Communication. Communicate often. Without communication people will feel isolated. This is where technology helps. Technology has made it possible to utilize all of our senses giving or receiving information. Video conferencing with tools such as Zoom or Cisco Webex create much more total collaboration than conferencing by phone. Encourage teams to have regular meetings using video conference sessions. These virtual face-to-face meetings can help build a sense of community and familiarity. They can communicate their successes and you can communicate your expectations.

3 Foster a Culture of Accountability. When working alone people struggle with accountability. As a sole practitioner I welcome having accountability partners. If you want people to achieve goals, then you need to set clear expectations and check on achievement of those goals. The best way to insure that is to have regular check ins. Don’t micromanage because achieve their goals at different paces. But make sure that you the extent of progress each person has an that they are motivated to be accountable for their goals.

Accountable Team

Virtual teams create new challenges as well as new opportunities. I think, however, that we need to accept the fact that they are here to stay and they are an integral part of work in the 21st Century.  For a similar post on our web site see VIRTUAL TEAMS ARE BECOMING A REALITY.

Are you interesting in learning how virtual teams can expand your business productivity?

Contact us to learn more

or call 914-953-4458.




Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Roy Kelley 03/22/2020 01:00 AM
Real Estate Best Practices
New York Westchester County
Coaching and Mentoring
virtual teams
managing virtual teams
gig economy using virtual work

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Barbara Todaro
RE/MAX Executive Realty - Franklin, MA
Marketing Agent for The Todaro Team

Good morning, Grant Schneider rarely do the team members go in the office.... they all work from home.... I only go in to pick up my commission checks... and that's only because I do not bank online...old school!!!  I want to hold that check and deposit it myself...  LOL

Mar 16, 2020 03:10 AM #1
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Grant. Good point you make. During this difficult time, technology will make a giant leap for those that embrace it. Enjoy your day!

Mar 16, 2020 04:19 AM #2
Nina Hollander
Coldwell Banker Realty - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Hi Grant... the main factors in running a successful virtual team are not that much different from those needed to run a non-virtual team -- clearly stated goals, communication, accountability. In real estate to some degree many of us have been working virtually for a very long time... I've worked from a home office for 20 years now and rarely go into the office, myself. And that's true for many of my colleagues.

Mar 16, 2020 04:56 AM #3
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Grant - while reading your post, my thoughts closely mimicked those of  Nina Hollander.  The virtual and not-so-virtual workplace environment essentially have the same foundation of a well-run organization.  Each member of the "team" is important as is the leader who establishes the framework.  

Mar 16, 2020 05:38 AM #4
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Such a well-timed topic and many things are getting done virtually during this difficult time.

Mar 16, 2020 06:02 AM #5
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Barbara - ha, just a reason to maintian an office

Wayne - I have two trainings today already.

Nina - that is true.  The real estate offices in Armonk are empty.

Michael - the main thing that holds those together is good communication.

Mar 16, 2020 06:27 AM #6
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy


My thoughts run along the same lines as Nina Hollander .  And I also think that hiring the right people is key either way.  Our team is composed of self starters.  We have no management issues.  I believe, we are going to see more and more of that in the coming years.  A


Mar 16, 2020 07:01 AM #7
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Brian - I am spend my day on zoom with various people and also the good old fashioned conference call.

Ron and Alexandra A - you are absolutely right.  We will continue to see this grow,

Mar 16, 2020 08:37 AM #8
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thank you very much, Grant, for sharing your experience and your advice.

Mar 16, 2020 01:50 PM #9
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Grant worked remotely for many many years, and I can speak from experience that #3 is far more difficult than one would imagine.  You have to be very disciplined to not let all the distractions get in the way.

Mar 16, 2020 02:52 PM #10
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, I know many companies have allowed their employees to work from home, and supplying computers and screens.   Our Association has closed effection today too.

Mar 16, 2020 03:17 PM #11
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Grant Schneider - We will see greater strides in this area starting this year. 

Mar 16, 2020 06:20 PM #12
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Grant- #2 on your list is of utmost importance. You can set goals and discuss visions but frequent communication is key to reminding your team that you are there and they are part of a team. 

Mar 16, 2020 07:01 PM #13
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Grant.

I have 97 agents, rarely do I see any of them.  If it wasn't for a state statue, we would have no office.

Mar 17, 2020 12:44 AM #14
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Roy - thank you very much.  Stay safe.

George - that is right.  That is why there has been resistence.

Joan - I spent yesterday training to do BNI meetings online and teach my university course online.

Sheri - indeed we will!

Kathy - feeling isolated or getting disengaged is a problem.

James - that sound typical of many.

Mar 17, 2020 06:45 AM #15
Daniel Lionte

Thank you very much, Grant, for sharing your experience and your advice!!!!!!!

Mar 20, 2020 11:50 AM #16
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Bingo, boy is this one timely. Always enjoy your posts, and the comments too. D 

Mar 22, 2020 12:46 PM #17
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