CAR COVID-19 Guide, Real Estate Agents Told Stay Home

Real Estate Agent with Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty DRE# 00901962 Lic.1985

Agents in Silicon Valley, California and throughout the United States are scrambling to learn what they can and cannot do for clients during the time of Coronavirus 19, AKA COVID-19. To help agents, on March 20, the California Association of REALTORS published the "COVID-19 Guide for Open Houses and Showings (see below)." Here is one important excerpt for Bay Area agents: 

"Know that the decision to host an open house remains at the discretion of you and your seller. In addition, local government and health authorities may alter what is permissible in a given area at a given time. For example, in the Bay Area there should probably be no open houses held for the next three weeks.

CAR also produced a new Addendum/Amendment form for use with current contracts specifically addressing COVID-19.

California REALTORS can also receive agent-specific COVID-19 updates at Http://   

colored people world image pC.A.R.'s Guidance on Governor's Stay-at-Home Order

Updated March 20, 2020


“Yesterday Governor Newsom and the State Public Health Officer issued Executive Order N-33-20 requiring all Californians to stay home except as needed to maintain continuity of operations in 16 infrastructure sectors. This supersedes all existing local city and county orders that are less restrictive. The real estate industry is not exempt from this prohibition except as needed to maintain “continuity of operation … of … construction, including housing construction.” Therefore, REALTORS® should cease doing all face-to-face marketing or sales activities, including showings, listing appointments, open houses and property inspections. Clients and other consumers are also subject to these orders and should not be visiting properties or conducting other business in person. 

Property management and repair work, which generally involves maintaining sanitary and safety conditions is permissible. Additionally, many other aspects of the real estate industry can continue to occur without in-person contact, including documentation and signing, and in many circumstances, closings. Other activities may also be managed remotely, though there may be some difficulties.”


Impact on MLS Statuses, Showing Instructions and DOM

In light of the Governor’s order on March 19, 2020, it would be appropriate for the MLS listing status to be changed by the listing agent to hold or withdraw— but if the listing agreement is still in effect, one would not select cancelled.

Also, it would be reasonable under the circumstances, if so desired, for an MLS in its discretion to alter its usual showing instructions and/or DOM approach, either by taking a unilateral approach systematically in the MLS or simply to offer participants the option to alter their status designation into a field that suspends the clock, ex: hold or the like in one’s system. An MLS could also decide to make no changes to its offerings because it's a given that all California listings are subject to this same order of March 19, 2020, such that those active during this time would be assessed in the same light.

If an MLS does alter or suspend the DOM, keep in mind, however, portals like Zillow, and others that also calculate their own DOM might not be changing their DOM calculations. That raises the concern of having two differing, publicly available DOM sources, possibly causing the buying public to lose confidence in the MLS reporting and/or creating potential liability situations for agents for inaccurate reporting. Thus, if an MLS does decide to pause the DOM calculations, best practice would be to keep measuring things both ways so that future evaluation of this current marketplace will be possible. When this is all over, it will still be important to keep an accurate tracking of what happened, so even if the DOM clock stops, the CDOM clock should keep going so the total picture is still there.

Also, the following Inman article may be of interest regarding what some other MLSs are doing:

Based on that which is set forth above, the MLS has various options to consider depending on what works best locally and within the fields and functionality of its system.


Disclosure of Potential COVID 19 Exposure

What to do if an agent learns that a visitor to the property, including potentially another agent, tested positive to COVID 19 — is disclosure required or recommended?

This information would be material to anyone at risk for potential exposure but raises the question of whether it’s a property concern or a people concern. Is the concern that the property site itself might have been or is contaminated? Or is the risk of having been around a particular person? And was this person on or offsite from the property?

Legally, known material conditions related to the property should be disclosed. Per the CDC, it’s possible the virus can spread from contact with infected surfaces or objects on a property, meaning a person could get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads. However, the more relevant aspect to potential exposure pertains to the timing of contact with the property and the infected person and any others who came for a period thereafter. This is not purely or a per-se property condition. But to be on the safe side, a disclosure could be made. Disclosing through the MLS would not be the most effective way to communicate this information because (a) no further showings should be ongoing under the order of March 19, 2020, and (b) the concern at issue is backward-oriented and person-focused (and not a permanent property condition) for those potential visitors and/or agents identifiable from lockbox or other records as having been at the property during that time period with the exposed person. Notice could then be given in a targeted way.   

If making a disclosure, it should be done in a generic way so as not to invade privacy or implicate personal information. This would mean not using names but a general description along the line of “a visitor to the property on Xdate has tested positive for COVID 19.” 

The CDC provides the following notice advice in the employment context — albeit it’s not an apples to apples comparison for the fact pattern described above, but it could be looked to for guidance: If an employee is confirmed to have COVID-19, employers should inform fellow employees of their possible exposure to COVID-19 in the workplace but maintain confidentiality as required by the Americans with Disabilities Act (ADA). Employees exposed to a coworker with confirmed COVID-19 should refer to CDC guidance for how to conduct a risk assessment of their potential exposure.


Images courtesy of


Thanks for reading "CAR COVID-19 Guide, Real Estate Agents Told Stay Home."


CAR COVID-19 Guide, Agents Told to "Stay Home"u and your clients understand the environment around open houses:

Posted by

Aloha & God Bless You, 

Michelle Carr Crowe Just Call 408-252-8900 sign image


Michelle C. Carr-Crowe and the Get Results Team . Real Estate Agent . Author . Coach . DRE #00901962 . Licensed to Sell since 1985

P: Just Call ... 408-252-8900
F: 408-947-1585

Altas Realty . DRE#01526983

1190 S. Bascom, Suite #118, San Jose, CA 95128

Michelle C. Carr-Crowe and the Get Results Team (established by the late legendary Silicon Valley super agent Judy Carr) are known as the "Lynbrook and Cupertino Schools Experts." Coaching clients to success is Michelle's passion, making her and her team creative catalysts for positive change in people's lives. She is a Silicon Valley-based multi-million dollar real estate consultant, author, coach and trainer who works by referral only.

Her designations have included: Accredited Buyers Representative (ABR), Accredited Consultant of Real Estate (ACRE), Accredited Luxury Home Specialist (ALHS)Accredited Staging Professional (ASP)Certified Distressed Property Expert (CDPE),  Property Marketing Expert (PME), Real Estate CyberSpace Specialist (RECS), and Senior Real Estate Specialist (SRES).

Michelle is an internationally-published freelance writer with over 1,200 traditional articles in print and online, co-author of two books on Silicon Valley-specific real estate as well as over 68,000 blog posts on Blogger, ActiveRain, Examiner, FaceBook, Realtor, Trulia, RealBird and others. She enjoys reading, traveling, animals, nature, family, dancing, staging, consulting, coaching and praying. Check out her blog at or visit her online at For RE$ult$ ... Just Call ... (408) 252-8900.



This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Local News and Events
California Santa Clara County San Jose
At Home with Cultural Diversity (AHWD)
Area Events
Advice for Sellers
Advice for Buyers
car covid19 guide
real estate agents told stay home

Spam prevention
Show All Comments
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Michelle.

For some agents, that may cost them dearly.  While I know the government is doing all they can, it surely does hurt a lot of people.  However, it will pass, better to hurt a little now, than to wind up in a hospitalm or worse

Mar 23, 2020 01:31 AM #1
MichelleCherie Carr Crowe Just Call...408-252-8900
Get Results Team...Just Call (408) 252-8900! . DRE #00901962 . Licensed to Sell since 1985 . Altas Realty - San Jose, CA
Family Helping Families Buy & Sell Homes 40+ Years

Yes, I agree. This pandemic will highlight the known fact that the majority of Americans are only one emergency away from becoming homeless.

Mar 24, 2020 02:17 PM #2
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?


MichelleCherie Carr Crowe Just Call...408-252-8900

Family Helping Families Buy & Sell Homes 40+ Years
Subscribe,Sell,Search San Jose Homes for Sale Cupertino Schools
Spam prevention

Additional Information