I would like to commend FedEx-Kinko's for it's dedication to constantly improving operations. Even in a weak economy FedEx-Kinko's continues to open new branches and diversify services. For example, several full service branches have expanded package drop off time from 3:30 or 4:30 to 7:00pm, for deliveries on the west coast. This is a major nugget for me since most of my clients are located in southern California.
I accepted a closing at 2pm yesterday from a new client which was scheduled for 4pm. The client contacted me at 9:45am this morning after receiving the package and wanted to know how I had performed such a miracle. I explained that it was a case where the timing was right. She stated she was impressed and would contact me in the "near" future. For the first time, I was grateful for sticking to my business model of booking each loan signing appointment within a 2 hour block. This potential client is a major one.
Thank you FedEx!