I received a phone call from an attorney asking why I had not replied to his letter and I stated that I had not received a letter. He then emailed me a 3 page letter along with a 13 page and 48 points of law complaint that he was planning to file against Mortgage Magic because our website was not ADA compliant.
We lucked out because when the attorney sent the letter it was sent to a similar named company in Florida and I have an exceptional former IT person who works in our office. And I have an excellent attorney whose first action was to petition to move the lawsuit to Northern Califonia. Because the Fla lawfirm sent the notice to the wrong address and our IT person got us into complaince within 6 hours and our attorney negotiating, the Fla firm decided to not proceed.
We have been sued 3 times in 30 years in what our attorney calls Ambulance Chases. The point is, if you are in business and do everything right there is still someone out there wanting to sue you. Here are some reference materials to make sure your website is ADA Compliant.
In our case we did not have website access for visually impared. That was corrected immediately.