June ActiveRain Amnesia - I Want My Posts Back! maybe...

Education & Training with Tech Training for You!

Well 2020 is a very tough year and you might add ActiveRain problems to the list of things that we aren't happy about. I'm not sure if anyone has figured out what went wrong, but all the June posts went POOF and perhaps never to return. Though AR staff has commented that they found the lost data, it would appear that restoring the data has proven to be more of a technical challenge than would superficially seem.

One of the problems that I am aware of is that as people started creating new posts, the system started reassigning the same post IDs as the posts that went missing. Uh oh, Houston we have a problem! In order to restore the original posts, we now have two posts sharing a common post ID (that's not a good thing). I have no insider information, but I highly suspect that is a real problem for them.

Ok what do we do about this now? a) walk away from AR never to return or b) pick up the pieces, recover what you can and move on. 

As far as point b) "recover what you can" I can suggest something that you may want to try. 

Google has of course indexed the site and part of what it has in memory is what is called a "cached version" of the post. I recovered one of my blog posts from obscurity and have helped a few others. Let me show you what I did, just in case you also want to give it a try!*

*NOTE: Google will over time clear out this cache as it realizes the pages are no longer actually there. So I have only had about a 50% success rate of recovery for the posts of other people that I have tried this for.


The first thing is to do is a special kind of Google query, we are going to add some specifics to help find your post.

In Kathy's case I did:

site:activerain.com "Kathy Streib" "June*2020"

some quick notes about what that means:
site: means only look on the specified site (in this case activerain.com)
in quotes I put her name - the quotes tells google this is the one Kathy I'm looking nfor
in quotes "june*2020" and the * asterisk is called a wildcard and says show everything that is wrapped in text of June and 2020 (e.g. June 1, 2020  June 2, 2020, etc)


The next step is to get Google to show you the cached version of the post (since the actual post is no longer there!) In the snapshot below, notice that there is an arrowhead for a dropdown menu. From there you can tell Google you would like to see the "Cached" version (e.g. the copy of the post that it has saved)


Notice below that Google will offer you both a text-only version (all formatting and images stripped out) or the Source code which is in HTML. The source code would allow you to recover all your image references and your formatting as well. However it is not for the HTML squeamish. This requires a quick dive into the HTML which I'll guide you through if you are willing to go there.


I suggest that you copy all the HTML code from this window over to the text editor of your choice (e.g. notepad or notepad++ for windows, or TextEdit for mac)



By using the find command in your text editor, search for article-content.

The big block of text that you land on will be the main text of your post that you can copy and paste. Don't copy all the way to the end of the text file, but you will see a break point where the article content ends. Stop copying at that point.


Once you have the text on your clipboard. Head over to ActiveRain and start a new post. In the text editor, click the source code button (see below) and paste all the HTML that you had copied. Then click OK and you should see all the content of your post appear (formatting, images, and all!) 


Once you get this far you can repost to share with the world again. Sorry, there's nothing I can do to get all your comments back again, but look for a whole new round of your AR pals checking in once again!

Remember, Google cache will have a limited time for it to find your posts. I'm sorry for your disappointment if you try all the above and discover it gone. However, I wanted to share this info for the cases where a few might get their content back.



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Craig Daniels
This blog is all about technology and helping you to use it smarter! Your digital footprint is your chance to attract new clients. What kind of impression are you making via your website, blog, and social media? We’ll be talking about that! Are you as productive as you can be? What apps might help you out? Do you know how to use all the best tools inside the apps? I enjoy photography and videography, you can expect to see those topics also on this blog.
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Comments (43)

Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good evening,

Thank you..Thank you for always educating us! You are utterly amazing! You recovered my June post for the contrst and I've reposted. I appreciate you!

Jul 18, 2020 04:52 PM
Craig Daniels

haha doubled comment means you were trying to post when the servers were 'acting up' :) thanks again Dorie

Jul 20, 2020 10:07 AM
Bob Crane
Woodland Management Service / Woodland Real Estate, KW Diversified - Stevens Point, WI
Forestland Experts! 715-204-9671

Thanks Craig, I recovered a few, most seem to be gone.

Not sure why but it did find a lot of posts from several years ago as well.


Jul 18, 2020 04:53 PM
Craig Daniels

that's great Bob, we'll take a partial success and see if the AR team gets all of them back in time

Jul 20, 2020 10:08 AM
Elyse Berman, PA
LoKation Real Estate - Boca Raton, FL
Boca Raton FL (561) 716-7824

Excellent post Craig!  I don't think I posted anything in June, but it's always good to know.  I usually copy and paste the htmo into a word doc and save.  Not sure if that's a good idea but it seems to work.

Jul 18, 2020 04:53 PM
Craig Daniels

I like that you have a backup method. It doesn't have to be anything complicated, but we HATE to lose work! 

Jul 20, 2020 10:08 AM
Elyse Berman, PA

I know.  That's why I take a second to copy and paste html.

Jul 30, 2020 03:16 AM
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 602.710.8161 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

Craig, thanks for explaining what we can do, if we are interested in trying. I liked that there are options to recover, at least partially, stuff. I don't think I will try to do that. 

Jul 18, 2020 05:56 PM
Craig Daniels

I wanted to share what I had found for those that wanted to try it out. Thanks for adding your comment :)

Jul 20, 2020 10:09 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I think this has happened to me maybe once or twice. Hopefully, this will not be happening too often.

Jul 18, 2020 11:04 PM
Craig Daniels

let's hope AR doesn't hiccup again and we lose some other month! :) well time will tell...

Jul 20, 2020 10:10 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Steffy Hristova i’m glad I’m not the only one. I was worried there for a while actually. lol

Jul 18, 2020 11:07 PM
Sharon Tara
Sharon Tara Transformations - Portsmouth, NH
Retired New Hampshire Home Stager

 Leave it to you to come up with this for the members looking for their lost posts!

Well done.

My missing posts are only Wordless Wednesdays and I had a list of them saved already. I did try this though just to see if they show up and only one of them did. Interestingly it was the oldest, June 3. 

Jul 19, 2020 11:59 AM
Craig Daniels

at least you didn't lose too many words on wordless posts ;) thanks for checking it out though Sharon

Jul 20, 2020 02:50 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

it was a lesson for me to download my posts more often.  I used to do it, not so much in the past year.

Jul 19, 2020 08:38 PM
Craig Daniels

at least when AR hiccuped this time, we lost about a month... it could have been more! and hopefully all of us will think better about better backups. thanks Tammy :)

Jul 20, 2020 02:51 PM
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

Impressive!  You are certainly a man of high tech talent!!

Maybe Active Rain should hire you! 

Jul 20, 2020 12:42 AM
Craig Daniels

I am glad to share what I can. Thanks Debra :)

Jul 20, 2020 02:52 PM
Realty Pack
Realty Pack - Bel Air, CA
Real Estate Blog

Thanks, Craig for this advice. I hope it will help more people to recover their blogs. Unfortunately, that was not the case for us. But we're happy that we have our website as a backup for blogs.

Jul 20, 2020 02:40 AM
Craig Daniels

post elsewhere first and share here second, good plan!

Jul 20, 2020 02:53 PM
Rebecca Gaujot, Realtor®
Lewisburg, WV
Lewisburg WV, the go to agent for all real estate

Thank you, Craig. I tried this but did not find my 3-4 posts from the 1st of June. Hopefully, AR can fix the problem, if not that's OK.

Jul 20, 2020 07:12 AM
Craig Daniels

the more days that tick by, the less that we'll find in the google SERPs since G will realize the pages are no longer there. glad you tried Rebecca, thanks!

Jul 20, 2020 02:54 PM
Filomena M. Thompson
Realty One Group Dockside - Myrtle Beach, SC

Mine are all gone too and I no longer have access to the membership. I have tried contacting support and get no response. My service areas are wrong, my contact info was wrong. What is going on? How can I get a hold of someone? I paid for the year and it shows I am not a member. Help!


Jul 20, 2020 10:35 AM
Craig Daniels

hi Filomena - I pinged ARMS in the comment below to see if we can get their attention. The database loss of the June has various ramifications to not only posts but other things like membership status also. Hopefully they'll be in touch soon :)

Jul 20, 2020 02:56 PM
Craig Daniels
Tech Training for You! - Staten Island, NY
Technology Instructor/Project Consultant

ActiveRain Member Support - would you be able to make sure that Filomena gets assistance for her paid membership please :) Filomena M. Thompson 

Jul 20, 2020 02:55 PM
ActiveRain Member Support

I'll forward to the billing/tech support associate.

Jul 20, 2020 05:07 PM
Filomena M. Thompson
Realty One Group Dockside - Myrtle Beach, SC

Thank you Craig. They have reached out. Appreciate your help.


Jul 21, 2020 08:22 AM
Craig Daniels

fantastic! love to hear that

Jul 21, 2020 10:09 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Dorie Dillard CRS GRI ABR commented that you were able to restore her post. I followed the instructions in your post but couldn't locate my lost post. It's ok; the only one I wrote was for the contest. I suppose too much time has past and it has been written over by now. 

It's so nice to have a knowledgeable person like you around. Thank you for helping those who came to you for advice, and thanks for this helpful post.

Jul 21, 2020 06:53 PM
Craig Daniels

Hi Pat - the more days that go by the less and less likely that google will keep these cached posts visible. Hopefully the AR data restore projects proceeds as expected and we'll get June back that way! thanks for your comment :)

Jul 22, 2020 06:24 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Craig,  it may take time but things will get back to normal sometime but could be a matter of time


Jul 26, 2020 09:16 AM
Craig Daniels

haven't given up hope quite yet. we have to wait and see :)

Jul 26, 2020 10:53 AM
Lyn Sims
Schaumburg, IL
Real Estate Broker Retired

Totally worked Craig. Thank you so much for the great ideas on how to recover stuff. 

Jul 26, 2020 01:10 PM
Craig Daniels

that's awesome Lyn! thanks for sharing the successful result, glad to hear it :)

Jul 27, 2020 09:58 AM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I was noticing some weird things now and again and I’m glad I’m not the only one lol.

Dec 02, 2020 07:12 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Lyn Sims He’s got some good ideas so many times when I’m on here. Great things happen on here!

Dec 02, 2020 07:15 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I just came back to see if this resolved itself but maybe not? Maybe so? Not sure.

Jan 16, 2021 08:09 PM