Useful Tips for Insurance Claims Issues

Real Estate Agent with Online Buzz


Experiencing property damage or loss could take a toll on your mental health.

Being involved or witnessing a work-related injury is traumatic.

Now, picture the process of re-living the stressful events through filing your insurance claims.

If you are brand new to it, you will feel extremely overwhelmed. You will be slammed with information, terminology, and requirements.

If you can afford it, hire a claims consultant at a minimum. For more extensive and higher-valued claims, it is recommendable to consult with an insurance claims lawyer.

You may be able to read and comply with your policy’s specifications on your own. In this case, you will possibly cut down on your short-term expenses. However, you may be risking getting lowballed or even denied compensation.

What Can You Do to Improve Your Chances of Fair Claim’s Compensation?

Regardless of the nature or circumstances around your claim, you should remember that your insurance provider will try to cut corners.

It is not personal. They are looking after their business interest. If that entails paying out fewer insurance claims, then you need extra support.

Understand and Comply with the Procedures

Each insurance company has its own specific policies and procedures. Make sure you know them in and out, so you are not accused of breaching company policies.

Not following your insurance regulations is a common reason for the claimant’s failure.

You should check the allowed time for submitting a valid claim. Often, there is a year gratis period. However, be extremely cautious and read the small font.

Document All Communication

You may have inquired about a specific rule and its implications on your individual case. However, you have no proof of it. Therefore, it stands invalid in a court of law.

If you are working with an experienced claim consultant or lawyer, documenting everything may well be the first piece of advice you received.

Your insurance provider will often record your conversations, granted your permission. It enables them to use any evidence, in case of disputes.

Be sure to get as much information in writing as possible, as it weighs the most in a legal situation. Get email confirmations of your phone conversations to secure your success.

Source All Necessary Paperwork

Your insurance company will always demand official evidence of what happened. It helps them determine the validity and reasonability of your claim.

Keep in mind that they may request documents, such as police reports, receipts, photos, policy reports, and appraisals.

Having the proper paperwork handy will expedite the process and give your insurance provider less room for doubt or interpretation.

Remember to preserve the damaged property in the original condition after the incident. It will ensure authenticity and an increased chance of getting full compensation.

Be Honest

Whether you are working with an insurance claim lawyer or dealing with your case alone, you should always tell the truth.

You will unprecedently lose your claim if you get caught in fraudulent activities. Also, you are likely to undergo a lawsuit. In this case, you may have to pay hefty fines or even go to prison.

If you are not sure about the most favorable way to present your claim without engaging in lies, you could consult with an insurance claim specialist or a lawyer.

Seek Assistance Before It Is Too Late

Maybe you decided to give the claims’ game a go. However, the results are not satisfactory, or your claims got rejected.

Before you proceed with the steps advised by your insurance provider, seek a second opinion. You can choose a trusted litigation support expert in your area or even ask your independent claims consultant.

If your case is complicated or you are not a policy pro (let’s face it not many of us are), you may want to find professional assistance before filing your claim. It will increase your chances of getting full coverage in an acceptable timeframe. The earlier they are involved the better your claim will go. Better to hire them right away for full compensation.

Do not worry though if you have already been rejected, your case can be looked at by an independent and you may well be able to appeal.

Have the Right Attitude

It may seem like common sense under normal circumstances. However, when frustrations and legal terminology are piling up, proper communication may get lost in translation.

Keep in mind that being proactive will only serve to your advantage. Get in touch with the respective agents who were appointed to your case.

Treat everyone with respect. Your tone should be formal, but friendly. You do not want your insurance company to turn into your worst enemy.

Do not spill your additional and irrelevant frustrations on your preferred insurance provider. It will not serve to your advantage. It will only help the insurer if you let your anger into the process. The insurers are experts at winding you up. They want you angry so that you will say something that they can use to reduce your claim and its legitimacy with any judge (should it come to that).

Remember that anything you put in writing could and will be used against you if further disputes get initiated. Better to say nothing rather than something you may later regret.


There is no doubt that with insurers you are dealing with a pretty dirty and expert group of people who know how to reduce or even refuse your claim. You need to have a watertight case and a very calm nature to deal with them.

The alternative is to hire an expert of your own who will not have the personal emotion that (as a human who is suffering) you have. The expert will know exactly how to steer clear of any arguments that may go against you later in court.

They will save the insurer court fees also, so they will be willing to work with the expert. They may well prefer to deal with an expert who may cause the claim to rise than with an inexperienced but determined individual.


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Dan Hopper
Dan Hopper - Individual Proprietor - Westminster, CO
Denver Realtor / Author / Advocate/Short Sale

Very good information, !  Insurance is that one industry that has SO MANY elements to it to fully understand ALL that is involved.... filing claims can be a frustrating activity for anyone.  Having the right professionals in place to assist you is so important.

Jul 25, 2020 08:21 AM #1
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