Texting Is A Quick Solution But People Love To Hear Your Voice

By
Real Estate Broker/Owner with Ivy Vine Investments

picture of someone texting a long message on a cell phone screen

 

Texting Is A Quick Solution But People Love To Hear Your Voice

At one point in my life I was a Gold Medalist Texter.  My thumbs could fire off a laundry list of words like the picture above in seconds.  I didn't realize I was a habitual texter until a close friend of mines stated "texting is fine Chris but I prefer to hear your voice".  She opened my eyes that even though texting is a fast way to communicate most people, especially in the business world prefer to hear your voice.

 

Things To Avoid Doing Over Text

As an investor who finds and buys homes in the Memphis Tennessee market negotiating prices with homeowners is an important task.  It's also a task that I would never do over a text message.  If I was a homeowner negotiating with an investor to sell my home I would expect to do it face to face or atleast over the phone.  Texting over an offer just doesn't exude professionalism and isn't something I recommend agents or investors do.

 

The second area where picking up the phone trumps texting would be networking.  Over the years you will meet some amazing people who you would like to stay in contact with.  You may want to reach out to share deals, ask a question or just check to see how their day or business is going.  You can't duplicate laughter, emotion or great advice in a text in my opinion.  With the amount of data, emails and calls we receive in a day it's easy for a text message to get lost or overlooked.

 

I'm 40 years old and I can remember a time when I was in high school when no one had a cell phone and the word text meant words in a book.  I just aged myself now but I'm totally fine with it.  Without texting I knew what time we all where meeting up for the Friday football games.  Without texting I knew what time to arrive at my girlfriend home to pick her up for our date.  And without texting I've managed to meet a couple of great people here on Active Rain over the phone.

 

Texting will always be a part of our lives and it does serve it's purpose.  Wives will use it to send their husbands the quick items they need picked up from the store, our kids will use it to ask if it's ok for them to go to a friends house and I'll use it as a tool to rub it in to a friend whose team just lost to our Memphis Grizzlies.  There are instances where clients may be ok with getting updates or answering quick questions via text.  Just make sure you both are on the same page.

 

One of the perks of technology is the fact that it helps simplify our lives and make certain tasks easier.  Don't stop texting but also don't stop letting people in your life hear your voice!

 

 Until next time.............I'm Out

 

Chris Ivy

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Rainmaker
3,294,803
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Chris.

I know agents that rather text than make a call, when a call would cut the time in half or better.  Eyeball to eyeball, 6' away is still the best form of communication

Jul 31, 2020 01:43 AM #1
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Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

I text using SERI when driving or to send a quick message like can't talk now etc. No long habitual texts, no negotiating but like it to respond with confirmation of an offer, email, text, appointment, etc. The phone will always be my preference when possible. Just left you a message Chris Ivy instead of a text 

Jul 31, 2020 07:17 AM #2
Rainmaker
5,010,831
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Chris,

We agree that voice is so much better. Just got off the phone with my nephew, and it was such a pleasure to chat with him.  A

Jul 31, 2020 08:48 AM #3
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Anna Banana Kruchten CRS, CRS, Broker, Instructor
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Have to laugh at the text picture.....I've gotten one like that from time to time and I've always thought - why didn't you just pick up the phone and call me?  Calling is a good thing. I make sure to ask...are you free to talk, first.  My 1st choice is always face to face and that's why we incorporated 'coffee chats' a long time ago.  Have a great weekend Chris!

Jul 31, 2020 01:21 PM #4
Rainer
271,710
Richard V. Foster, Esq.
Nevada Perfect Homes - Henderson, NV
Broker (58356) - ABR/M, CREN, CRS, GRI, RRG, SFR

I resisted texting... Hated it. I used to say,  "Pick up the phone and call me... " Well long story short, I learned to text because that is what my clients wanted. My recommendation, is, upon first meeting your client, ASK THEM... Ask them what is they preferred means of contact, and their secondary. Use the preferred most, and the second to change it up.... But if a client tells you not to call them... You should listen.

Jul 31, 2020 06:48 PM #5
Rainer
509,988
Kimo Jarrett
WikiWiki Realty - Huntington Beach, CA
Pro Lifestyle Solutions

Using text is a great tool when used appropriately, however, there are issues that must be communicated either face to face or in writing, so, it depends on the situation, doesn't it? Regardless, great post.

Jul 31, 2020 09:51 PM #6
Rainmaker
1,079,874
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

Spot on Chris, well done.

Jul 31, 2020 10:06 PM #7
Rainmaker
336,404
Dennis J. Zisa & Associates, Inc.
Dennis J. Zisa & Associates, Inc. - Camden, NJ
29 years in So. Jersey and the Greater Camden area

My sentiments exactly....Thanks for a great post!

Aug 01, 2020 05:39 AM #8
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Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Yes, give me a wonderful conversation over the phone anyday - it's a great way to get the message across quickly and with better understanding. Texts are good for a short message, but when there's more involved, pick up the phone. However, with real estate, we always follow up with an email or text to get the "gist" of the conversation on record. D 

Aug 01, 2020 06:47 AM #9
Rainer
242,632
Greg Mona
eXp Realty - Chandler, AZ
Professional Real Estate Representation for YOU!

Yes, Chris Ivy, you are correct! While text messaging is a great tool for messages like I'll be there shortly or I'm running a bit late or Can you pick up ____ on your way home? and the list goes on and on. For anything but a short, succinct message, yes, pick up the phone or put it in an email message, but don't write a book for a text message! 

Aug 01, 2020 10:25 AM #10
Rainmaker
589,117
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I agree--often it's nice to hear another voice and have a real conversation--even more appreciated during the pandemic!!

Aug 01, 2020 10:39 AM #11
Rainer
170,606
Anita S. Zahn
Advantage Realty 863-840-1420 - Sebring, FL
Highlands County Real Estate Source! I work 4 U!

Totaly agree.  Texting a few words back and forth is fine but when its real your buyers or sellers even your friends want to hear it for real!  They need us to be there for them and lets face it sometimes it just easier to explane it face to face or on the phone hearing a real voice.  Shows you care too!

Aug 03, 2020 05:36 AM #12
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Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Chris:

Texting definitely serves a purpose when used appropriately, and is not overdone, and it's mportant to understand people's wishes along with realizing some issues are better off not being addressed in a text. It's clearly preferred by some, and avoided by others.

Jeff

Aug 03, 2020 09:17 PM #13
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Chris Ivy

Sell Your House Fast For Cash In Memphis Tennessee
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