As I mentioned in my previous post customer loyalty is a leading indicator of future success. My auto repair shop Fred's Auto Repair of Briarcliff. Customer loyalty is developed many ways and can include special touch points.
How is this for a touch point?
I came for my appointment this week and found my name of a welcome sign. This is just one of many things Fred's Auto does for his customers.
If you are looking to make your Westchester NY or Fairfield CT business thrive please contact me.