South Salem, NY – 3,200SF – Custom Colonial/Cape
CUSTOMER TESTIMONIAL
“We are very appreciative to Westchester Modular for making our dreams a reality. On January 3rd, 2012, our house completely burned down to the foundation due to an electrical problem. We lost everything, but thankfully everyone was able to get out of the house injury free, & despite fighting the fire for over 13 hours, no emergency personnel were injured. There was no doubt that we wanted to rebuild on this beautiful parcel of land located on a small lake in Northern Westchester County. The problems began when we contacted various contractors to review new architectural plans which we spent a couple of months developing. Not only were they slow in their bids, with some never even contacting us, but the timing schedule was projected to be excessive, and costs that were quoted totally ignored our budget as established by the insurance benefits. Still traumatized from the fire, prospects seemed bleak.
We decided to explore modular construction, & contacted two companies in Pennsylvania, one in Massachusetts, & Westchester Modular. Since the foundation was still able to be repaired, this presented a little challenge for a modular company to work off a “non-traditional” foundation. Two of the three modular companies promptly withdrew their interest. From the start, the sales people at Westchester Modular displayed not only a sensitivity to our loss, but a sincere interest to get us back in a house that we would be very happy with & in a timely & cost effective manner. In only a month’s time, we arrived at a final plan which was in accordance with our budget without making extreme compromises in our design. Additionally, we were promised that we would be in the house sooner than expected.
When the construction team then took over, we were constantly kept informed about the progress, & true to form the modular’s were delivered on time & assembled efficiently despite some harsh weather conditions. The “onsite” team then took over, coordinating all of the various sub contractors while continuing to allow input & feedback from us. Any concerns that we presented were promptly addressed & rectified. Our interactions with everyone involved with our new home construction was nothing but professional,positive & productive. The initial sales people even checked in at times to ensure our satisfaction with the project.
The fire is now nothing but a distant memory as we are enjoying life in our new home. We are very appreciative to Westchester Modular for making our dreams a reality. The sensitivity, attentiveness, & efficiency displayed by everyone involved in the project will always stand out when thinking about Westchester Modular Construction Corp.”
— Drs. Nancy & Paul S.

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