Ben Kinney Shared His Perspective At AR Weekly Zoom MeetUp Sept. 1st

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Ben Kinney Shared His Perspective At
AR Weekly Zoom MeetUp Sept. 1st


 EDIT:  Be sure to read Eileen Burns post about the MeetUp with Ben Kinney. 




Last week, Ben Kinney joined the MeetUp. He explained his timetable for the "rehabilitation" of the coding now on the ActiveRain site. Generously, Ben has been using income from his other businesses to support the costs of keeping AR online month after month. With those running smoothly, he explained he will be able to take more of his personal time to focus on AR. 

Ben announced that he has hired a dedicated full-time developer to work out the problems at the site. He stated that the dreaded 504 message is at the top of the list and already under investigation! Seeing that error message gone will make many of us very happy!

Learning about the online world for Ben himself began on ActiveRain. He endorsed the lessons he had learned as he participated at AR. ActiveRain University, he said, will be re-integrated into the main site at some time in the future. 

When asked about eliminating some aspects, he carefully explained that the coding had been tinkered (my word) with by Trulia. He explained that he had to be VERY careful that the crossovers in the code were clearly identified before he could just delete certain aspects. Hmmm... Visualize cooked spaghetti or snarled threads ...

That "tinkering" had cost members SEO rankings. Ben said he intends to remedy the situation. He wants AR members posts to rise to the top again.

Ben asked members who have specific concerns to identify them and make sure he learns what they are. When asked about the previous capacity to schedule posts to go live at a certain time in the future, he asked if it was working now. One Zoom MeetUp participant answered, "Yes - about 2% of the time." and another stated, "It hasn't worked for years." He added that item to his list.

Ben said that he wants members to hear from him directly what steps are being taken to resore the robust health of ActiveRain. To that end, he will be joining the Zoom MeetUp once a month from September 2020 going forward. 

Thanks to Ben's ActiveRain committment,
the future looks positive for AR member Blogs again.

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  1. Brian England 09/08/2020 07:29 AM
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Chris Ivy
Ivy Vine Investments - Memphis, TN
Sell Your House Fast For Cash In Memphis Tennessee

Very informative post Lynn!  Great job and I can't wait to check out the ActiveRain University down the line also.


"ActiveRain University, he said, will be re-integrated into the main site at some time in the future". 

Sep 08, 2020 09:35 PM #11
Debra Leisek
Bay Realty,Inc Homer Alaska - Homer, AK

Thank you Lynn B. Friedman  for sharing this report with us. It is really good to know so many of you are meeting and helping the overall cause of Active Rain

the fact that Ben Kinney is joining these meetings and working towards making AR better is really positive.  He seems genuinely concerned and motivated to fix it! That is a good thing!

Sep 09, 2020 12:36 AM #12
Kris Collis, Associate Broker
Smart Way America Realty - East Stroudsburg, PA
Professional Results you Expect 702-574-8102

Lynn, Thanks for taking the time to summarize Ben's points.  It appears he has learned some things since his July FB post.  That's a start. His decision to become more hands on could be the saving decision. 3 things:

1. The Zoom meetings with Ben resulted from the June crash, the lost/reassigned blog urls and points.  This has been the main question for two months yet no mention in your recap.  Do we know if these two items are still on his list?  You know the cliche about making assumptions  so don't wan't to presume anything. LOL!  If he makes this right and raises SEO ratings, that's the icing on the cake.

2. If he would scan AR Q&A once a week he would learn a lot about what is not working to add to his list.  Did anyone point out that emailing is a "nobody home" exercise in futiity.  There must be a half dozen Qs about that.  The member's issue is often financial. The fix according to ARMS is to post your private question in Q&A if you expect an answer and he or whoever ARMS is will forward to appropriate person.  The fix is unprofessional and doesn't work anyway.  Needs to be added to his list.

3.  If Ben posts his list of Fixes To Do in a pinned announcement in Q&A, it would faciliate communication, prevent redundant issues and keep mgt and members on the same page.

Sep 09, 2020 05:19 AM #13
Barbara Michaluk
Weichert Realtors | Silver Spring, MD Phone Direct 240-506-2434 - Silver Spring, MD
Leisure World Specialist / Full Service REALTOR

Lynn, thanks for sharing this important info with comments from Ben Kinney. I'm happy to hear he plans to address the issues on AR.

Sep 09, 2020 05:24 AM #14
Erik Hiss
Keller Williams Capital Partners Realty - Worthington, OH
You can trust me for all your real estate needs!

Certainly uplifting to hear things are going to be worked through. Thanks for the update.

Sep 09, 2020 05:37 AM #15
Shirley Coomer
Keller Williams Realty Sonoran Living - Phoenix, AZ
Realtor, Keller Williams Realty, Phoenix Az

Thank you for the recap.  I sat in on the Zoom call and it was good to hear Ben has plans to fix areas needing fixing.  A shared list of his prioritized fixes would be helpful.

Sep 09, 2020 05:52 AM #16
faye schubert
Branson, MO
Living the Branson Lake Life

I have complete and total respect for Ben Kinney. I used to be able to rank a blog on Google quickly with activerain and I expect that day will come again.

Sep 09, 2020 06:15 AM #17
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Glad to hear some of these issues are being addressed. Hopefully we get a better feel about the implementation schedules in the next update.

Thank you.

Sep 09, 2020 07:02 AM #18
John Juarez
The Medford Real Estate Team - Fremont, CA

Thank you, Lynn B. Friedman 

I have a standing Tuesday Zoom appointment with our broker that conflicts with the AR Zoom meetings so I was not able to join all of you with Ben.

Good information!

Sep 09, 2020 07:16 AM #19
Margaret Goss
Baird & Warner Real Estate - Winnetka, IL
Chicago's North Shore & Winnetka Real Estate

I thought the meeting was helpful - it seems he's really on board to fix things up.

Funny though - I've never had an issue with the scheduler - works perfectly for me.

And so for my main concern - it's the awful editor we use to create blog posts. I cringe when they appear totally wonky with whole paragraphs becoming a different font size or suddenly bolded. It's not the user's fault - it's just a mess or very outdated.

Sep 09, 2020 08:42 AM #20
Bruce Hicks
Best Homes Hawaii - Honolulu, HI
Your Lifetime Friend/Helper!

A very well written summary of the meeting Lynn B. Friedman .  Ill try to be at the next month's meeting.

Sep 09, 2020 10:38 AM #21
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Haven Express @ Keller Williams Arizona Realty

Lynn B. Friedman - thank you for the encouraging news!

Sep 09, 2020 10:41 AM #22
Mike Frazier
Carousel Realty of Dyer County - Dyersburg, TN
Northwest Tennessee Realtor

Thanks for the update. I plan to start listening at these meet-ups in the future.

Sep 09, 2020 01:03 PM #23
Paula McDonald, Ph.D.
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Appreciate the re-cap but I also hope to hear about how they will remedy the crash! Missing my posts and points.

Sep 09, 2020 03:32 PM #24
Mike McCann - Nebraska Farm Land Broker
Mike McCann - Broker, Mach1 Realty Farmland Broker-Auctioneer Serving Rural Nebraska - Kearney, NE
Farm Land For Sale 308-627-3700 or 800-241-3940

Thanks for the update Lynn B. Friedman   I was not able to be at the meeting as the time of the meetings is a tough for me as I am not in office at that time.

Is it possible or maybe it is being record the meeting and post the link?  I follow a RE guru who does do that and it helps me. 

I see many of the concerns on this thread that we addressed over a month ago on how, what, and why that Ben explained to us and possible solutions.

Thank you for sharing!!


Sep 10, 2020 06:21 AM #25
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

Sounds like things are progressing Lynn B. Friedman Glad to hear we have a responsible forum owner

Sep 10, 2020 09:17 AM #26
Tom Bailey
Margaret Rudd & Associates Inc. - Oak Island, NC

Thanks for the update Lynn! I am happy to hear Ben is still committed to 'this site. I don't use it well, but I do love

Sep 11, 2020 05:36 AM #27
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

Thanks for the updates, miss so many of these zoom calls as out with clients. So glad to hear the positive news and outlook and updates since Ben's last visit.

Sep 11, 2020 05:53 AM #28
Samantha Smith
214.422.0729 - Rowlett, TX
Sam I Am Houses, Simply Texas Real Estate

Thank you for sharing this update! 

Sep 11, 2020 11:45 AM #29
Mike Cooper, GRI
Cornerstone Business Group Inc - Winchester, VA
Your Neighborhood Real Estate Sales Pro

Lynn, thanks for the update. It's good to haer that thing may come back. 

Sep 12, 2020 04:22 PM #32
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