It recently came to my attention ... a local agent was on his cell phone with his buyer... giving him the one-day-code for the Electronic Lockbox on a listing. That's right. The agent wasn't present... the buyer (and his family) was in front of the property, and the agent read him the one-day-code on speaker-phone.
How do we know this? It was all caught on video by the seller's Ring Doorbell. The agent tried to deny it, and claimed he was with them... until the Ring video surfaced.
So the buyers went into the home unaccompanied, which is not what the seller hired us for. The seller is incensed, the buyer's agent is apologetic, but only minimally so... "after all, nothing happened... I wasn't available. Did you not want to show/sell your property?"
I am aghast. It reflects so poorly on all of us. Such a serious lack of brain cells.