All in a days work of a Beverly Hills Realtor! Thank you Firestone...

By
Real Estate Agent with Berkshire Hathaway HomeServices 01238708
https://activerain.com/droplet/5pfr

Well I had to be out and about early this Saturday morning, since one of my long term client's referred me to a business partner for a potential listing.... a future post to be written... As I get in my car I see that the Air Pressure Warning gage is on... on my way to the appointment I stopped at three different gas stations. Two did not have Air Hoses. One was Jammed with Quarters so you could not use it. The  fourth  gas station  I stopped at was the best value one one dollar and the quarters worked... Not enough air but at least I could make it to the Listing Presentation. As I was driving I noticed a Firestone 2.7 miles from my appointment. Great News will have to stop on the way back....

www.endrebarath.com

After an hour and a half meeting not just looking at one home but an additional two... (future post)... I was heading back to the Firestone Tire place. Since I bought two tires about two years ago near my home from them I was glad to see that I was still in the system. Even though the place I used to frequent near our home thanks to the Pandemic closed.

www.endrebarath.com

Two hour wait later since I did not have an appointment the Manager wanted to know if I want to just put air or buy a new tire. He informed me that there was a patch that was leaking... I wanted to know which tire. I suspected it was the front passenger and it was confirmed that was the one. Needless to say two years ago the other Firestone thought I would only have about 2500 miles left on the front two. Turns out 9,000 miles later here we are.

www.endrebarath.com

The manager broke the news to me how much two tires were, as I asked that it was a bit pricier than two years ago. He confirmed that was true and added that keep in mind $100 of the price is taxes. Thank you California Governor and Politicians. Once I approved the purchase he informed me that unfortunately he does not have the tires and will have to get it from another store, do I want to wait two hours or come back Monday.... well what else would I do on a Saturday late morning early afternoon? Might as well get it done with instead of putting on a spare and cut into my  Monday busy day.  Since I was so gracious he broke the news to me that the two tires on that they put on two years ago at the other Firestone Store were the wrong ones. 

Now I was starting to get ruffled and mentioned that it was their store and their brand, he said he understands but wanted to let me know they stand behind their name and their warranty. So with that said he would be giving me the other two tires at no cost!

www.endrebarath.com

I could not believe what I was hearing, during the Pandemic a business standing behind their product!! I am still awed and appreciative of an honest businessman. So four hours plus later and four new Tires later this Beverly Hills Realtor can not say enough good things about the Firestone Manager on La Cienega Blvd in Los Angeles CA. Yes I will write a nice yelp and other reviews to this great Manager, thank you Alex!!

www.endrebarath.com

So the take away for me was, have quarters in your car, which gratefully I did and the biggest take away is provide exeptional business and own up to the failures of the business. I have always liked Firestone but thanks to this manager I now love them now Most importantly be ethical in your business dealings and the word will spread like you can not immagine. If you ever need help go to see Alex at Firestone on La Cienega Blvd near the Beverly Center.

 

Wishing you a safe and healthy life and I look forward to your comments.

If you are looking for a knowledgeable, focused and goal-oriented Realtor in the Beverly Hills area who will help you achieve your Real Estate goals, please reach out to me directly!

If you are looking for a pet friendly Beverly Hills Realtor who can handle and sell the most difficult properties that no one else could, please reach out to me directly!! If you are considering buying or selling a home, a luxury home, luxury investment real estate, luxury vacation homes, or luxury beach properties in Southern California, Los Angeles, Century City, Westwood, West Hollywood, Beverly Hills, Marina Del Rey, Venice or Malibu, feel free to contact me at 310.486.1002 ( m)  homes@endrebarath.com or visit one of my websites at https://www.endrebarath.com  I contribute a portion of my commission to local animal rescue organizations.

Endre Barath,Jr. Realtor at Berkshire Hathaway HomeServices California Properties DRE# 01238708

 

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Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Kathy Schowe  I was concerned trying to drive 15 miles and still be on time... well you know AAA is usually a 45 min wait:)Endre

Oct 11, 2020 11:07 PM #4
Rainmaker
3,614,027
Nina Hollander
Coldwell Banker Realty - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Hi Endre... I suspect you handled all of this with much more grace than I might have done! 

Oct 12, 2020 03:46 AM #5
Rainmaker
3,769,406
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Endre - I don't think this means you will be traveling any less over the treacherous roads of Southern California whether they be city streets, freeways or any back roads.  You definitely travel "all over" for your clients.  

Oct 12, 2020 04:40 AM #6
Rainmaker
1,647,472
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Wow, that's great! Tires are expensive, and getting two at no charge priceless.

Oct 12, 2020 05:18 AM #7
Rainmaker
1,577,816
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hi Endre Barath, Jr., four hours and over $100.00 in taxes had me gasping for air. What a great shoutout to Alex at Firestone at La Cienaga Blvd. 

Oct 12, 2020 08:39 AM #8
Ambassador
4,103,706
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Endre the tax on tires has substantially increased the price.  It is is getting to the point you might to have refinance your house in order to purchase new tires. 

Great to see that there are still business who stand by their product.

Oct 12, 2020 11:41 AM #9
Rainmaker
4,017,843
Dorie Dillard CRS GRI ABR
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good evening Endre Barath, Jr. ,

I love it when a business stands behind their product and goes the extra mile to ensure their customers are happy! Love the shout out for Alex at Firestone at La Cienaga Blvd. I hope you email him this post. He needs to see his good deed was worth it! Happy Monday!

Oct 12, 2020 04:44 PM #10
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Nina Hollander  indeed I did handle it with grace, had I flipped out I would not have gotten two free tires and the time line would have been longer... on a side note I did make headway in my book:)Endre

Oct 12, 2020 08:46 PM #11
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Michael Jacobs  with new wheels absolutely BTW I could not have said it better:) thank you, Endre

Oct 12, 2020 08:47 PM #12
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Kat Palmiotti  I asked him twice just to make sure I did not missunderstand:)) I was thrilled, Endre

Oct 12, 2020 08:48 PM #13
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Beth Atalay  yes taxes are making one grasp for Air, now if our California Politicians would read what the Travel Van Companies know and publish...there is an exodus from California to places that have less taxes... some call them Red States:))Endre

Oct 12, 2020 08:50 PM #14
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

George Souto  funny but true comment about prices and taxes, indeed I am thrilled when business in the Covid Shut Down still have ethics and morals... so with that said I have another post about this great Manager coming time permitting, Endre

Oct 12, 2020 08:51 PM #15
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Dorie Dillard CRS GRI ABR  what a great idea, I have not considered it until your comment I will now, Endre

Oct 12, 2020 09:24 PM #16
Rainmaker
2,248,192
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Endre Barath, Jr. - I could feel your pain. A year or two ago I went through a similar situation. It was Firestone in Flower Mound, TX to the rescue when everyone else was jerking me around. The big difference was, I didn't have to pay a $100 of the tax price - OUCH!!! 

I would have been forced out of CA long ago if I had your expenses. 

Otherwise, this was very nice testimonial for Firestone!!!

Oct 15, 2020 01:20 AM #17
Rainmaker
2,281,351
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Endre Barath, Jr. - a good car shop like that is an oasis for us.

Oct 15, 2020 08:22 AM #18
Rainmaker
2,895,664
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Almost seems like more than a day’s work but really does show how hard you work, good sir!

Oct 21, 2020 08:48 PM #19
Rainmaker
2,895,664
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Grant, Maintenance is something often forgotten but makes about five worlds of difference! Grant Schneider

Oct 21, 2020 08:50 PM #20
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Patricia Baker  I keep telling Diane time to move:) but she keeps hoping for a change in the political scene and all will be good again:))Endre

Oct 21, 2020 10:54 PM #21
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Grant Schneider   the manager was hard core, but he had high ethics and morals...Endre

Oct 21, 2020 10:55 PM #22
Rainmaker
3,466,177
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Laura Cerrano  it felt like a whole day and then some:)Endre

Oct 21, 2020 10:56 PM #23
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Endre Barath, Jr.

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