A client of mine recently found herself at the receiving end of a tirade from an agent at an open house.
She recently bought a home with me, and decided to attend a local Sunday Open House. I have trained her well, so she knows that when she attends Open Houses, when she signs in, she puts my name next to hers. In this case, the house was busy, so there was someone signing in when she entered, so she figured she'd sign-in on her way out.
So she, and her child wandered into the house... looked around on the first floor, and slowly made their way up to the second floor. As she was wandering around on the second floor, suddenly an alarm sounded loudly. It continued to screech, while her daughter (and she) flipped out and made their way downstairs while the alarm blared.
When she arrived downstairs, there was nobody there. The listing agent was gone, and all the visitors were gone.
The listing agent returned, and turned off the alarm, and gave my client some serious attitude for still being in the house. She had shut down the open house, turned on the alarm and left, not realizing that my client, and her daughter, were still in the house.
Personally, I think the attitude should be redirected. No?