Hey! I can't hear myself think.

By
Real Estate Agent with Jameson Sotheby's International Realty

A client of mine recently found herself at the receiving end of a tirade from an agent at an open house.

She recently bought a home with me, and decided to attend a local Sunday Open House.  I have trained her well, so she knows that when she attends Open Houses, when she signs in, she puts my name next to hers.  In this case, the house was busy, so there was someone signing in when she entered, so she figured she'd sign-in on her way out.

So she, and her child wandered into the house... looked around on the first floor, and slowly made their way up to the second floor.  As she was wandering around on the second floor, suddenly an alarm sounded loudly.  It continued to screech, while her daughter (and she) flipped out and made their way downstairs while the alarm blared.

When she arrived downstairs, there was nobody there.  The listing agent was gone, and all the visitors were gone.

The listing agent returned, and turned off the alarm, and gave my client some serious attitude for still being in the house.  She had shut down the open house, turned on the alarm and left, not realizing that my client, and her daughter, were still in the house.

Personally, I think the attitude should be redirected. No?

Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

Comments (8)

Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Wow Alan May there are times I am embarrassed by the conduct of a small number of fellow agents. My personal way of holding open houses is to check each and every room before leaving.

Oct 15, 2020 08:47 AM
Alan May

I do the same, Rocky Dickerson.  But there are times when I leave the lights on for the next showing.  But even then, I check each room for residual visitors.

Oct 15, 2020 10:02 AM
Doug Dawes
Keller Williams Realty - Topsfield, MA - Georgetown, MA
Your Personal Realtor®

Agents need to take a chill pill at times Alan May. The agent should have checked the home to ensure there was no one left in the home.

Oct 15, 2020 10:31 AM
Alan May

ya think?

Oct 15, 2020 01:59 PM
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

That is the opposite way to have handled that situation.  Why didn't this agent double check to  make sure everyone had left and all doors and windows were secure. If she had this wouldn't have happened. Twit plus a few more adjectives.

Oct 15, 2020 03:13 PM
Alan May

I am familiar with many of those adjectives.

Oct 15, 2020 03:17 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good evening Alan May ,

REALLY the agent reamed your client out for her not double checking to make sure everyone is out? She needs to take a chill pill and apologize for her reaction! Not cool!

Oct 15, 2020 05:16 PM
Alan May

"reamed out" might be a touch strong, but she did throw some shade.

Oct 15, 2020 05:18 PM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Alan- who in the world would give an open house and leave before checking every room?!  What if there had been someone who'd slipped in unnoticed and was there to cause harm to someone?! 

Oct 15, 2020 06:31 PM
Alan May

or... shouldn't you go through all the rooms, "yes" to make sure nobody is there... but also to make sure that nobody has purposely unlocked windows, or doors to be able to return under cover of dark?

Oct 15, 2020 07:08 PM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Alan - regarding your comment to Kathy - that happened once in our small market. Apparently the agent had mentioned that the sellers were out of the area for a time, and the "buyers" did unlatch a couple of windows while he wasn't looking. They came back later and helped themselves. Many of our houses are isolated, as this one was, so they had plenty of time to look around and take what they wanted.

Oct 18, 2020 04:25 PM
Alan May

sure, not an impossibility.

Oct 18, 2020 04:29 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Ha ha. Someone did not do their job when closing down the open house on behalf of their client.

How could you not go around and double check that all is well!!?? Misdirected attitude, and a bad one, indeed!

Jeff

Oct 27, 2020 08:02 PM
Alan May

I know... right?

Oct 28, 2020 06:31 AM
Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

Seriously?  This agent was  in the wrong.  I would be apologizing my face off to your client and her daughter for having locked them in an alarmed home.

Nov 02, 2020 11:06 AM
Alan May

right?  She should be apologizing all over herself. (to the seller, too)

Nov 02, 2020 11:09 AM

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