Ask An Ambassador: Are You Ready For Your Interview??

By
Real Estate Agent with RE/MAX Elite 513.520.5305 www.LizTour.com SAL.2002007747

fall leavesSaturday morning started off with no appointments.  We're entering the slower time of the real estate year here, and there were a LOT of leaves on the lawn that could use moved back into the woods where they came from!

But mid-morning the phone rang and it was an out of towner visiting family and the night before they'd decided rather than him continuing to rent, they might just buy a house instead!

We chatted for a bit and while I'm not normally a big fan of short notice work, they had a home they were interested in seeing so I made arrangements for a showing.  Long story short, 1 showing turned into 3, then a 2nd showing Sunday afternoon and an accepted contract Monday.

What does any of this have to do with being interviewed?  I never had to put on a suit and tie, but the fact is we were interviewed before the buyer ever picked up the phone.  She'd searched online for local agents and found us.  She'd looked at our reviews.  She'd read our bio and knew I was a Navy vet (bonus points since her daughter is in the Navy in San Diego).

While no questions had been directly asked of us, we were hired before the phone rang just as long as we didn't drop the ball.  Communicate, demonstrate the expertise you present online isn't just a charade, follow up and deliver.  Easy peasy right?

And it's that kind of contact I see more and more.  Consumers look at how you take care of their neighbors when you have their home for sale.  They check you out online.  They read up on you.  Your website, your reviews, your blog, maybe your social media??  If you pass the online interview, you've gone a long ways towards establishing the trust that gets you hired.

So is your online presence ready for the interview you didn't know you were going to have?

Until next Tuesday, just Ask An Ambassador if you need help,

Bill of Bill & Liz aka BLiz

P.S.  The leaves are still on the lawn, but I'll trade that chore being done for a closing in 3 weeks :)

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Serving Warren County Ohio & Adjacent Areas

 

The Liz Spear Team of RE/MAX Elite
Elizabeth Spear, ABR, CRS, Ohio License SAL.2002007747

William (Bill) Spear, CRS, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO Two locations: Lebanon & Mason, OH
Bill Direct:  513-520-5305
Liz Direct: 513-265-3004     
Fax: 866-302-8418

MailTo:  Liz@LizSpear.com

Search Homes:  Https://WarrenCountyOhioRealEstate.com

Our Website:  www.LizTour.com

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Joe Jackson 10/22/2020 07:04 AM
Topic:
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Ask An Ambassador
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Rainmaker
2,021,325
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

Just like a politician knows that microphone is always hot, the camera red light never stops blinking, be your best. Not just because all you do is amplified and scrutinized but because good deeds, professional ethics and family/community minded living is its own reward. Everyone has an opinion, strong ones and they are not afraid of expressing them good or bad. Be humble and let others praise you .. don't you do it. Has it actually slowed down where you are Liz and Bill Spear ?

Oct 21, 2020 03:14 AM #2
Rainmaker
3,763,689
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Bill(and Liz too) - first, congratulations on helping your clients find the property and getting an offer accepted quickly and second, good luck as you proceed towards closing day.  Thirdly, the importance of being "ready for prime time" cannot be said enough and your "resume" is truly evergreen.

On a side note:  you didn't really want to spend Saturday raking and gathering leaves anyway, right?  

Oct 21, 2020 03:40 AM #3
Rainmaker
3,745,902
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Bill. Excellent post and challenge for people to do what should be done for the benefit of everyone. Enjoy your day!

Oct 21, 2020 05:04 AM #4
Rainer
89,927
Erik Hiss
Keller Williams Capital Partners Realty - Worthington, OH
You can trust me for all your real estate needs!

Great story! Sometimes we need those as agents because of down times, but with our continued work over the years and groundwork we've laid those find us every once in a while. Congrats!

Oct 21, 2020 05:43 AM #5
Ambassador
1,758,472
Alan May
Jameson Sotheby's International Realty - Evanston, IL
There's no place like home.

You're absolutely right.  These days people have already vetted you well before they place the call.

And for those who aren't getting that call.... you may have been vetted, too... and have come up short.

Oct 21, 2020 06:17 AM #6
Rainmaker
1,644,959
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Yes, the online interview process is the way most business is started....  I'm happy that buyer called you!

Oct 21, 2020 07:00 AM #7
Rainmaker
2,277,734
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Liz and Bill Spear - reputation and loyal customers are the best form of interview!

Oct 21, 2020 07:36 AM #8
Rainmaker
778,538
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

I absolutely agree with you and Alan that you were hired before the call was placed and the opposite also holds true, as Alan stated.

Oct 21, 2020 07:51 AM #9
Ambassador
2,095,662
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

Excellent reminder, Bill. You obviously have an excellent online presence and reputation. The buyers chose well. 

Oct 21, 2020 07:54 AM #10
Ambassador
4,370,733
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Bill- this is true and not just for agents. As a consumer, I begin my search on the internet and asking others for their referrals. By the time I've called someone, I've made up my mind unless they never answer my call or their "over-the-phone persona doesn't match. 

Oct 21, 2020 10:27 AM #11
Ambassador
1,983,867
Hannah Williams
Re/Max Eastern inc. - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Great job Bill and a wonderful story we can all learn from

Oct 21, 2020 10:45 AM #12
Rainmaker
42,664
Chris Ivy
Ivy Vine Investments - Memphis, TN
Sell Your House Fast For Cash In Memphis Tennessee

Liz and Bill that is a true statement.  Your online presence is one big bill board and people will either pay attention or look away.  Great post and congrats!

Oct 21, 2020 11:02 AM #13
Ambassador
3,084,236
Anna Banana Kruchten CRS CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Very true Bill.  Your reputation preceeded you and you scored.  Congrats!  Great post!

Oct 21, 2020 12:10 PM #14
Rainmaker
199,927
Ben Yost - 303-587-4297
First Time Home Buyer, Mortgage Rates, Pre-Approval - Denver, CO
FHA, VA, Conventional - Mortgage Loans in De

True for lenders too. I always look up the Realtors online - when doing a transaction. It tells me how good they are right away (with few exceptions). The stronger thier onlne presence - almost always tells me how good the Agent is. Also, what I can expect from them during the transaction- returning phone calls; reading emails; knowledge ect......

Oct 21, 2020 12:15 PM #15
Rainmaker
553,614
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

That happens so often, would-be clients call and they talk to me like old friends.  Usually, there was something that struck them about my profile that resonated with them.  Being in Carmel-by-the-Sea, that is often art which, besides real estate, is my passion.  I'm the annual organizer of the Carmel Art Fest, a plein air event. Has nothing to do with real estate except the fact that the artists come here for the beauty to paint, and the would-be buyers come here to enjoy the area to live.

Oct 21, 2020 03:50 PM #16
Rainmaker
909,733
Elyse Berman, PA
Best Connections Realty, Inc. - Boca Raton, FL
Boca Raton FL (561) 716-7824 CRS, ABR, GRI,ePR

Good point Bill.  It happens all the time.  Think about it. We do the same thing when we're looking to hire someone.  Congrats on the sale!

Oct 21, 2020 04:08 PM #17
Rainmaker
4,015,807
Dorie Dillard CRS GRI ABR
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
Serving Buyers & Sellers in NW Austin Real Estate

Good evening Bill,

Isn't it amazing how you already interviewed these clients because of you on-line presence! It really happens more than we think and I'm always amazed that some agents just don't get it or think you lucked into representing clients. Congratulations on your closing in 3 weeks..you have time to rake those leaves!!

Oct 21, 2020 06:19 PM #18
Rainmaker
2,166,859
Joe Jackson
Keller Williams Capital Partners Realty - Columbus, OH
Clintonville and Central Ohio Real Estate Expert

Great story! Thanks for sharing this! 

Oct 22, 2020 07:04 AM #19
Rainer
243,613
Greg Mona
eXp Realty - Chandler, AZ
Professional Real Estate Representation for YOU!

Wow, Liz and Bill Spear, so many things to unpack here. The first thing that came to mind to me was how important it is to have a good and successful track record that people can easily find out about (as they did in your case) so when you finally connect, you're most of the way to a new client and ultimately, a closed transaction. Gaining new clients this way is waaay easier than prospecting with the masses for the same old leads. Well done! 

Oct 22, 2020 08:28 PM #20
Rainmaker
1,637,960
Lyn Sims
RE/MAX Suburban - Schaumburg, IL
Schaumburg Real Estate

Our blogs work for us 24/7. Great post on the interview process. Congrats on the sale.

Oct 23, 2020 11:16 AM #21
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