HELP HELP HELP..........with Citi Mortgage !!!!!!!!!!!!!!!!!!!!

By
Real Estate Agent with Keller Williams Fort Myers & The Islands

I am in the midst of 2 short sales and need some information on contacts for Citibank.

I need some contact names, numbers and titles of people who work for Citibank. I have been dealing with a group of people in the St. Louis area and have had a terrible experience.

If you are willing to share contact information but do not want to let it be known where the contact names & numbers came from, I will keep my lips sealed. I just need to get my clients taken care of.

Thanks,

 

 

 

 

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Tags:
advice
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Rainer
51,992
Jim Dvorovy
Cutler Real Estate - Canton, OH
REALTOR - Canton Ohio Real Estate

Hi Kimberly - Visit the Ohio Association of REALTORS website at:

http://www.ohiorealtors.org/

Click on "Members" in upper left,

Click on "Short Sale Message Board"

Click on "Short Sales" Short Sale Discussion

Read the "Loss Mitigation Departments" by Michaela... lots of contact numbers!

Jun 19, 2008 07:41 AM #1
Rainmaker
219,770
Michael Wayne Jackson
Coldwell Banker - Novato, CA
Realtor - Senior Real Estate Specialist

Hi Kimberley, I am going through the same long drawn out process with citi mortgage. If I give you a number all you will get is an answering machine.

Jun 19, 2008 07:45 AM #2
Anonymous
Anonymous

citimortgage is the absolute worst lender to work with on ANYTHING.  Stay away from them at all costs.

Aug 17, 2008 07:57 AM #3
Rainmaker
432,349
Jen Bowman
Keller Williams on the Water - Holmes Beach, FL
Realtor - Anna Maria Island & Bradenton FL

Hi Kimberly,

I just posted a blog today asking for info or advice on dealing with Citimortgage.  I am about to do a short sale listing and they are the bank. I'll be keeping on an eye on your blog to see any updates.  I would appreciate any insight you could give me.  Thanks.

jen signature

Sep 18, 2008 01:29 AM #4
Anonymous
Anonymous

Jen

I have had the worst experience ever with Citi. They were the ABSOLUTE WORST! They seemingly want their own personal pound of flesh out of each seller. They need to toughen up and realize fifty cents on the dollar is far better than the thousands it costs foreclose on the home in addition to the deluge of homes and the market equates to even less than the fifty cents they were offered.

Best of luck to you. If you happen to get a loss mitigator named April,  prepare for a long tough haul.

Sep 18, 2008 04:38 AM #5
Anonymous
tina

I have been trying to deal with citi. for 7 mo. now. I still havn't gotten anywhere with them.

Tina

Sep 29, 2008 01:01 PM #6
Rainmaker
110,978
Lewis Poretz
Bank of England Mortgage - Annapolis, MD
Mortgage Loan Officer - Lending in 50 States

Wells aint to easy to deal with either.......   property management departments where bank owned and short sales houses go within large banks are terrible -  overworked and undewr qualified staff who can't make a decision without the approval of someone else... which is why these processes take so long.....   I always reccomend my clients to consider a house that has been listed for a while vs a short sale or foreclosure...   just my experience.

Sep 29, 2008 01:08 PM #7
Rainer
11,811
Shirley Walker
Core Group Realty - Boise, ID
ABR, CRS, GRI

Nightmare - Horrible experience.  Wasted 5 months and too many hours to count.  They made it impossible and then just quit communicating - wouldn't return calls or emails.  Under qualified negotiator  - totally wasted my time.  Didn't try to help or advise.  All he could say was "it's at the investors".   I don't know how anyone get's these things done -especially with 2 banks - the 2nd was with Bank of America and they have been infuriating as well.  No denial from them either - they just sent the account to collections without communicating with me.  The Seller really wanted to do the right thing and not just walk away.  Why bother?

Oct 01, 2008 12:11 PM #8
Anonymous
Peggy Ann Schaffran

Citi bank needs to hire some more help by the time they get to you the property value has gone down another 6%. I call them long sales as it takes them so long to respond. I have one in Stockton,California which has a very high amount of short sales and REO'S. It is really hard to understand that they don't have more urgency to respond.

Mar 25, 2009 04:51 AM #11
Anonymous
Carmen

Hi- I have had to deal with citi...quite a bit...I had an issue where they where not contacting me for a short sale I was doing and almost went to foreclosure b/the bank negotiator had been transferred..the day before the foreclosure date sale I found a contact -

 See below..

short sale: 866-713-4785/84 x12536---short sale dept... ...Jan Brown Supervisor ( Her Superior: Keith)- .  (tel: 636-261-86407739 (ken morris works with Jan Brown))

Apr 13, 2009 05:31 AM #12
Anonymous
Carmen

By the way, if i can be of service I'm a virtual assistant and hve been dealing with short sales....I charge per project basis/depending on the client and I'm quite resourseful. I'm available at carmen.oulahan@gmail.com 646-784-8093- Kimberly Good luck contacting citibank...I'm hoping the above message I posted with contacts will help..it helped us contacting the people above to get what we needed done and it was done ASAP....Great day! Carmen Oulahan

 

Apr 13, 2009 05:37 AM #13
Anonymous
linda

I HAVE HAD SEVERAL PHONE CALLS FROM CITIMORTGAGE SAYING I HAVE A 2ND WITH THEM BUT DO NOT.  THEY WILL NOT GIVE ME ANY INFO UNLESS I GIVE THEM MY ACCOUNT # WHICH I DO NOT HAVE OR SS# WHICH I WILL NOT!

THE PH# I HAVE IS 800-283-7918

Jun 01, 2009 10:00 AM #14
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Kimberly Lang

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