The Thankful Challenge--Grateful for What I Learn From Clients

By
Real Estate Agent with Better Homes and Gardens Real Estate-Kansas City Homes

It's another Thanksgiving themed challenge--and in my opinion, can't be thankful enough for the priviledges I have. I've worked hard to be successful, and I'm also grateful for the mistakes and problems I've had through the years.  Learning opportunities!

Here are a few specific things I want to write about as I've thought about this challenge:

1)    I'm grateful for buyers that understand I need to stick to a schedule. With inventory so tight, I rarely schedule any social activities for Thursdays-Saturdays (easier now during COVID!). That's when new listings pop on the market here in Kansas City, and I want to  be available for my buyers to show them new inventory.  My buyers understand though, that I'm often working with more than one buyer at a time-- we have a conversation about how I juggle my time so each buyer knows what to expect when I can show them listings.  It always works out if we communicate in advance!

 

2)   I'm grateful for buyers that make clean, agressive offers on new listings.  Again, with such tight inventory and so many homes having multiple offers, I'm thankful for those buyers that understand--sellers have all the power right now and we have to play the game as best we can.  My buyers understand they have to make their best offer up front--and if they don't win, they can't regret getting beat out due to circumstances beyond their control.

 

3)  I'm grateful I learned to turn down out of town investors.  It seems like every few months, there is some seminar in California about real estate investing and that Kansas City is a good spot to park your money.  I get 2-3 calls from first time investors who really have no idea what they want, just that they want 'investement property'.  Some of these people would probably turn out to be profitable customers for me but I just don't have time to try and make it happen. I don't know anything about rental prices, I'm not going to suggest contractors for an owner who won't even come to KC to look at homes. These people are better served by agents who consistantly work with out of town money.

 

4)  I am especially grateful for clients who tell me I did a good job!  Those clients that actually take the time to say Thank You and I Appreciate You.  Of course, I make a point to share my thanks with clients for their business but it's so nice to know I'm appreciated too!

 

5)  I'm grateful for sellers who listen and respect my opinion.  Recently I listed a home that my sellers used as an AirBNB.  This small house, built in the early 1900s, had very little closet space.  This objection came up a few times the first day it was on the market.  We discussed the situation and I suggested they go by IKEA and get some sort of rack or storage system to solve the issue.  My sellers immediately went out and bought a few things, and spend a Saturday night putting it together for the Sunday open house (photos below--"closet" was installed along the wall where the chair was.) Offer received!  I also appreciate sellers who really look at the comps objectively and price at market value.

 

 

 

 

Posted by

Mary Hutchison, SRES, ABR

(Brookside/Armour Hills resident, local business supporter, NPR fan, Habitat ReStore volunteer, thankful for the gift of another day!)

**********

Better Homes and Gardens Real Estate/Kansas City Homes

mary.hutchison@kansascityhomes.com

816 510 1262

www.maryhutchison.org

 

Comments (13)

Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Hi Mary... I'm with you on each and everyone of those points... especially the one about the clients who remember to say thank you and give you an "atta girl."

Nov 16, 2020 12:55 PM
Mary Hutchison, SRES, ABR

Thanks Nina--this week especially, very thankful!

Nov 23, 2020 08:16 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Mary - it sounds as if "respect" is earned and expressed with the examples you shared.  

Nov 16, 2020 01:11 PM
Mary Hutchison, SRES, ABR

Hello handsomoe Michael!  Thanks for reading !

Nov 23, 2020 08:16 AM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Mary- often we hear stories of clients who are to work with but your post shows that there are many who respect what you do and who you respect. 

Nov 16, 2020 06:29 PM
Mary Hutchison, SRES, ABR

It's all about respect for any one's profession--pp think our jobs are "easy" --HA they just don't know all the work that goes on behind the scenes.

Nov 23, 2020 08:17 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Mary:

You certainly have a lot to be grateful for with regard to your buyers, and sellers. This market is pretty challenging and your guidance and suggestions are for their benefit.

Jeff

Nov 17, 2020 07:09 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Mary Hutchison, SRES, ABR - it is great to work with clients that are on the same page and mutually contribute to the sale.

Nov 21, 2020 05:16 AM
Mary Hutchison, SRES, ABR

Thanks for reading Grant and enoy the holiday!

Nov 23, 2020 08:17 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, eXp Realty - Kalispell, MT
Helping your Montana dreams take root

Excellent points. It's great to have buyers and sellers who are engaged in the process and in their relationship with you!

Nov 21, 2020 05:46 AM
Mary Hutchison, SRES, ABR

I'm sure it's the same for you and your clients.  Thank you Kat--wonderful friendly photo!

Nov 23, 2020 08:17 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Mary Hutchison, SRES, ABR ,

I'm so glad that Carol Williams featured your post in her Second Chance Saturday series. Great points and one always appreciate when clients respect and value our service!

Nov 21, 2020 07:22 AM
Mary Hutchison, SRES, ABR

I didn't know Carol did that--I'm going to  send her a Thank you.  Happy Thanksgiving!!

Nov 23, 2020 08:18 AM
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Hi Mary Hutchison, SRES, ABR love your list - spot on!  You've have  it all working like a spinning top. Excellent!

Nov 21, 2020 09:04 AM
Mary Hutchison, SRES, ABR

Thank you Anna--have a relaxing safe holiday!

Nov 23, 2020 08:18 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Mary Hutchison, SRES, ABR It feels good to be appreciated - Love your list and so Glad this was featured by Carol Williams 

Nov 21, 2020 02:51 PM
Mary Hutchison, SRES, ABR

Yes that was very thoughtful of Carol.  Have a safe and relaxing holiday!

Nov 23, 2020 08:19 AM
Jan Green
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Good for you for approaching business with a thankful attitude.  That's the BEST way to go about the day.  It really shifts ones thinking to be prepared to do business full steam, bringing those buyers and sellers together.  GREAT list!

Nov 30, 2020 09:48 AM
Mary Hutchison, SRES, ABR

Thank you Jan!  Always so excited to be a featured blog on AR!!

Nov 30, 2020 10:56 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Mary, I missed your post!   Lots of items to be grateful for, and we do just about have to drop everything to run out and show a home once it hits the market, or it will be GONE.

Jan 22, 2021 01:26 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Mary hope all is well with you seems like decades since we last connected, Happy 2021 to you, Endre

Jan 26, 2021 09:54 PM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Mary Hutchison, SRES, ABR - You're a great educator. It takes many Instructor hours to help develop others  to become good at what they do. Clearly, you are grateful for all that you received as a result of many, many years of teaching and helping others. 

Jan 27, 2021 08:13 AM