Who's Watching Who's Listening

By
Real Estate Broker/Owner with HomeRome Realty 410-530-2400 311291

 

Who’s Watching? Who’s Listening

There may be a camera or audio system set up to monitor activity inside when showing a house. When getting a listing signed in Maryland, the seller must disclose home security systems that record audio.

But whether there is or is not this type of system, it is a good idea to show a house as though you were on camera.

There should be nothing done or said inside a home that the seller should not see or hear.

Personally, I like my listings with this type of security for the home and me.

At the end of a showing, while I am turning the lights off, adjusting the curtains and shades, and checking the thermostat, I call or text the owner that we are leaving, ask if there is anything they want me to check in the house.

With some of their systems, they can double-check and see if an exterior light was left on.

Maybe it was daytime, and you couldn’t tell if the outside light is on. This is a good way to stay in touch with a seller who may be away for a few hours or longer.

Simultaneously, the house is being secured, and the seller is getting immediate feedback and assurance that the showing was a safe one.

Do you know who is watching and who is listening?

 

 

Margaret Rome

 

Comments (56)

Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Margaret, you hit the nail on the head with your comment, "...it is a good idea to show a house as though you were on camera." 

In NC, sellers are asked and advised to Disclose security cameras as well as audio but, sadly, many don't. We are a one-party consent state in NC, meaning only one party has to consent to recording. 

I feel like most sellers circumvent this 'law' by not recording the audio - they simply listen, leaving no record of what they have heard (via a recording) - which is legal in all states, I believe! Sellers get what they need just by listening - and it's perfectly LEGAL in both NC & SC, the states in which I serve.

That said, back to my first comment - by all means, let's not discuss this house while we are in it - or even in the yard!

BTW, in NC, buyers agents are required to inform buyers if a home that they are going to tour has surveillance. I hit that one head-on too in an email or text- "I am required to inform you of any property that has surveillance on during our showings. I am informing you now that all sellers do NOT disclose this. So, we are going to communicate as though every single home we tour, today or any day, has live audio and video surveillance that is being recorded.

GREAT post, Margaret! Thank you for this - it's a great reminder to all agents that we MUST be on our toes, with buyer clients AND with sellers!

Dec 31, 2020 09:44 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I just went back and read the comments, Margaret. Dorie Dillard CRS GRI ABR's comment reminded me - 

Again, in NC and SC, we ARE able to record conversation because we are ONE-PARTY CONSENT STATES and the devices are on our personal property. That said, I would venture to say that those with Ring or any other smart doorbells, are able to see and hear everything we say/do. My Ring camera is super clear & crisp and it's almost as though we are standing right there with the visitors. 

So, to Dorie's point, WAIT until you get to the car! Now, in 2020, we cannot have anyone riding with us but, I dial the buyers the second I get into the car so we can start talking about the house we just saw as we are on our way to the next one!

Dec 31, 2020 09:53 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Rocky Dickerson, Thanks for the kind words. Wishing you and yours a very happy and healthy New Year! 

Dec 31, 2020 11:07 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Dorie Dillard CRS GRI ABR In our business, it is always wise to talk as though others are listening whether showing property, talking on the phone, emailing, texting, or leaving a message. Happy Healthy New Year!

Dec 31, 2020 11:09 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

CANDACE (Candy) STEVENS Welcome to AR.

In property management, it would have been helpful.

Dec 31, 2020 11:11 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Grant Schneider With so many people using this security, it is wise to act as though everyone has it. Happy wonderful New Year!

Dec 31, 2020 11:27 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

George Souto  With so many having easy access to this technology, we have to assume we are on camera.

Dec 31, 2020 11:44 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Margaret:

There's lots of great advice in your post. We should simply assume that we could be seen, heard and possibly recorded when showing homes these days. And we have to be mindful of the laws regarding recording and disclosure but you should not assume disclosures are being made.

Jeff

Dec 31, 2020 11:50 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Margaret Rome Baltimore 410-530-2400  congrats on the feature -Happy New Year - May it be a Healthy one 

Dec 31, 2020 12:01 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Lynn B. Friedman. Good to see you.  All the best for a healthy and prosperous New Year!

Dec 31, 2020 12:43 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Chris Ann Cleland And that is a good assumption to make. Like your touch of waving to the camera!

Dec 31, 2020 12:47 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Great comment Dan Hopper And good points about the behavior of buyers. Communication, as always, is so important!

Dec 31, 2020 12:50 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Debe Maxwell, CRS   True...it's a great reminder to all agents that we MUST be on our toes, with buyer clients AND with sellers!

An interesting workaround...listening but NOT recording. Happy New Year and thanks for all you do for AR!

 

No matter the challenge, we have learned to adapt in this market!

 

Dec 31, 2020 01:09 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Jeff Dowler, CRS Another great comment  "...We should simply assume that we could be seen, heard and possibly recorded when showing homes these days. And we have to be mindful of the laws regarding recording and disclosure but you should not assume disclosures are being made."

Dec 31, 2020 01:11 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Thank you Hannah Williams Happy Healthy New Year. It has been great getting to know you this year.

Dec 31, 2020 01:13 PM
Myrl Jeffcoat
GreatWest Realty - Sacramento, CA
Greater Sacramento Real Estate Agent

Happy New Year to you, Margaret!  I suspect there are many folks glad to see the arrival of 2021.

Jan 01, 2021 08:05 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Happy 2021

Cheers to the New Year

🍾🥂🍾🥂

Wishing you Good Health, Happiness

& Continued Success!

Jan 01, 2021 08:52 AM
Paula McDonald, Ph.D.
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Excellent points Margaret. We should always treat any home we enter as if it were our own.

Jan 01, 2021 05:23 PM
Ricardo Mello
Manhattan Miami Real Estate - Manhattan, NY
Manhattan & Miami Real Estate Agent

I alwatys treat any home I enter as my own!

Jan 03, 2021 07:52 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Thank you, and  a Happy New Year to you Kathleen Daniels, Probate & Trust Specialist 

Jan 19, 2021 09:07 PM

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