SELLERS: Update it, Fix it and Achieve Exceptional Results Selling Your Home

By
Real Estate Agent with www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 228209

SELLERS: Update it, Fix it and Achieve Exceptional Results Selling Your Home

Banging Head
I thought I would share a recent comment by a seller whose home had been listed before, but with no serious Offers. When informed that there were several items that needed updating and repaired, the husband said,  "If they don't want my house the way it is, we can wait for the next buyer."



WHAT?  So no one has explained the current market conditions and how buyers want EVERYTHING done? Yes, it's a sellers market but, that doesn't mean you want to 'settle' for a lower price.

I am seeing buyers who do not want anything left for them to have to update - even simple paint in a room or two! Everyone who is working during the pandemic, seems to be working MORE from home than they were when they were commuting to their in-town offices. 

 

If they’re not working more hours, they are homeschooling their children - on top of working their regular job from home. It’s just more than a lot of buyers can handle. So, they need more space to spread out and they want it MOVE-IN READY!


After reviewing the selling process with this seller at our listing consultation, I was given the 'hand-in-front-of-my-face' because, "We've heard this ALL before!" I asked for a ‘continuance’ and explained that it was my duty to instruct them in the process of selling. They let me finish my 'instruction', agreed to make all updates I suggested and to price the home right. We completed the listing and moved forward with the planning process.  Sure enough, we received multiple quick Offers - for a price more than the seller had even imagined!  


 

When the sellers decided upon the Offer that they were going to accept, I instructed them that the next step would be the inspection, buyer's loan application, the appraisal and, of course, the repair request. We discussed that since they had done the updates suggested and the contractor had given the home a once-over to ascertain nothing major was going to come up on the buyers’ inspection report, their repairs would probably be next to nothing.

 

I instructed them to keep in mind that the buyers are paying $22,000 over list price so, they will want to do the right thing and make any and all repairs requested by the buyers. I would guesstimate that repairs would be under $1,000 and they were positively gleeful, saying, “Of course!”

 

The inspection was  one of the best I’ve ever seen - literally under $250 worth of repairs. In the craziness of finding the sellers a home to move to, going under Contract and being in the middle of Due Diligence on THEIR purchase, they voiced to me that they were, absolutely, NOT making any repairs on their current home!  They then informed me that ‘those issues are bogus and we really don’t need to make any repairs!'



Oh good GRIEF!! Of course, every one of my clients will know exactly what I said next…”Really? You are selling your home for $22,000 OVER your wildest expectations and you’re not willing to spend $250 for repairs in good faith?  Hey, if I don’t tell them the truth, who will, right?!

 

Light bulb moment

I believe the light bulb went off and my sweet sellers agreed that they absolutely needed to do the right thing and they DID! What you’ll love about them is that they didn’t ask their sellers on their new purchase, to make a single repair! 

 

If you’re a seller, it’s always wise to do the right thing - it comes back to you 10-fold! 

 

Thinking of selling your Charlotte area home? I’m here to guide you with confidence and clarity. Let’s talk! Contact me at (704) 491-3310 (my personal cell) or email me at SavvyBroker@me.com. I’m looking forward to helping you achieve exceptional results as a Charlotte area home seller.

 


Fix it and move ON!

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Re-Blogged 1 time:

Re-Blogged By Re-Blogged At
  1. Joe Jackson 01/19/2021 07:25 AM
Topic:
Home Selling
Location:
North Carolina Mecklenburg County Charlotte
Groups:
Advice for Sellers
Bananatude
Bartender, Make it a Double
Charlotte North Carolina Area
The Art Of Marketing You
Tags:
charlotte home seller tips
charlotte home seller advice

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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

It really does, doesn't it, Lise Howe - at least what I've seen, it does!

Have a great week ahead!

Jan 17, 2021 10:21 PM #15
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Chris Ann Cleland
Long and Foster REALTORS®, Gainesville, VA - Bristow, VA
Associate Broker, Bristow, VA

You put the repairs into perspective.  Always helps to do that.

Jan 18, 2021 10:50 AM #16
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Anna Banana Kruchten CRS CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Hi Debe Maxwell, CRS this is an excellent story of what is happening in my area as well. Interesting expecatations of sellers and buyers and speaking 'straight' to them about how it 'really' is is critical.  Love this...this has been my motto for years.

Hey, if I don’t tell them the truth, who will, right?!

Jan 18, 2021 02:28 PM #17
Rainmaker
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Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I had this situation today Debe Maxwell, CRS when i met with an expired home. The home had peeling paint and was just a mess. They had no offers and did not know why. The other agent never told them. 

Jan 18, 2021 05:44 PM #18
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

It's so easy to do too, Chris Ann Cleland - it's just the way you present it, I think. I've never understood people who can't 'confront' these situations. I think it's doing an injustice if you don't.

Jan 18, 2021 08:24 PM #19
Ambassador
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

As I mentioned to Chris Ann, it's how you present it but, they HAVE to hear the truth, Anna Banana Kruchten CRS CRB, Phoenix Broker! I don't doubt that you guys are experiencing this too - our markets are so similar. 

Another way to put it to the sellers is that buyers are willing to pay more for move-in ready. That often gets their attention!

Jan 18, 2021 08:27 PM #20
Ambassador
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Funny, I had one of those recently too, Scott Godzyk. Crazy thing, the seller actually ASKED the agent if they needed to paint (gosh-awful colors) before they listed with her. She actually said NO!! I'm not kidding when I say gosh-awful - NEON would be a better description!

Jan 18, 2021 08:29 PM #21
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Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Definitely! Worth a remodel and a renovation when you get those results. Good stuff! LOL!

Jan 18, 2021 09:16 PM #22
Rainmaker
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Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Debe Maxwell, CRS I have a few similar stories if you want to stop by my page and check them out in the archives. :)

Jan 18, 2021 09:19 PM #23
Rainmaker
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Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty - Kalispell, MT
The House Kat

Imagine losing two deals (sale and new purchase) because you don't want to spend $250? GHAA!

Jan 19, 2021 06:15 AM #24
Rainmaker
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Joe Jackson
Keller Williams Capital Partners Realty - Columbus, OH
Clintonville and Central Ohio Real Estate Expert

Great post! Thank you for making this post! 

Jan 19, 2021 07:22 AM #25
Rainmaker
514,573
Greg Large
ERA Real Solutions - Grove City, OH
A Tradition of Trust

One of the things I hear often is we don't WANT to remove the wallpaper or [insert deficiency here]...guess what? Buyers don't want to either.  Recently sold one, wall paper removed, light staging adjustments ( rearrange some bulky  furniture and got 10k more and a faster sale for the effort.

Jan 19, 2021 08:47 AM #26
Rainmaker
531,863
Karen Feltman
Cedar Rapids/Iowa City, IA KW Legacy Group - Cedar Rapids, IA
Relocation Specialist in Cedar Rapids, Iowa

The best thing that we can do is to explain everything upfront.  When they say that they had heard it all before, it is a red flag.  It is that they actually may have heard it, but they didn't want to listen to anything to justify the buyers' feelings.  Good on you for reminding them when it came time to make those little repairs.  Great post!

Jan 19, 2021 02:45 PM #27
Rainmaker
2,950,193
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Some of these fixes are so simple that we miss them twice over but well worth it!

Jan 19, 2021 09:20 PM #28
Rainmaker
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Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I think you’re right about that but I think some people don’t even realize that much.

Karen Feltman

Jan 19, 2021 09:22 PM #29
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Erik Hiss
Keller Williams Capital Partners Realty - Worthington, OH
You can trust me for all your real estate needs!

Agreed 100%! It's our job to make sure they understand because it's in their best interest! 

Jan 20, 2021 05:54 AM #30
Rainmaker
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Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good afternoon Debe Maxwell, CRS ,

Love this post and so glad to see it featured! I totally agree with you! It is our job to educate them and most of them really do get it and reap the rewards which in this market can be considerable!

Jan 20, 2021 09:00 AM #31
Rainer
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Anne Corbin
Long and Foster - Lake Anna - Spotsylvania, VA
Serving Lake Anna & Central Virginia

I'm working with one of those right now. I doubt I can get mine where you got yours. It isn't sinking in. 

Jan 21, 2021 06:46 AM #32
Rainmaker
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Sonja Adams
Keller Williams Realty - Purcellville, VA

So much easier to do the right thing from the get go!  Makes life so much easier and is a win win.

Jan 26, 2021 06:55 AM #33
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Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

WOW! I have no idea how I missed so many comments - LAST month! Thank you all for stopping by and commenting here. I believe this advice reaches far and wide, not just the Charlotte Metro area!

Feb 09, 2021 08:27 AM #34
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