I'm a team enthusiast!! During the first half of my career I worked as an individual agent. Then I became busier than I expected and created a team. I created a small team, one member at a time.
One of the most important aspects of working on a team was the ease and frequency of creating synergy. The definition of synergy is “The interaction of two or more agents or forces so that their combined effect is greater than the sum of their individual effects.”
In a well groomed and carefully assembled office or team, synergy can happen every day. Synergy is created by communication, and unless there is a feeling of “trust and confidence” among the members of the office, no one will communicate. Agents who need to work in a private, segregated environment are void in experiencing synergy.
Deals are created with synergy, and that’s one very important reason for designing an office with an open area for a casual, spontaneous gathering of agents. Our office had an open café setting that had a bar with stools and a wall of cabinetry, refrigerator, sink, microwave and coffee maker. This area was actually located across from my office, and I had the benefit of participating in conversations that had the potential to develop into transactions.
When my team members gathered there, I knew that a new deal would be forthcoming. Two or more agents combining all of their thoughts usually resulted in a money maker.
To me, this was the most important aspect of having a team, and this was the main reason to hire carefully. Trust and confidence must never be jeopardized with a wrong hire.
Unless one hires properly, the spontaneous gatherings of agents will cease to exist. That defeats the entire process of striving to soar with the eagles!!!
