Emails and text messages can be really bad for communicating. They do not have the ability to convey nuances that a phone call can do.
Yesterday, a buyers agent working to help a buyer close on a listing I have, emailed me a question that I have answered for her several times before. Being very busy (Not at all a good excuse) I answered back via email the answer. I went on about my business. The agent called me within a minute or so.
When I answered, she started by reminding me that emails can convey a tone to the recipient that was not intended by the sender. I immediately agreed and reassured her there was no "Tone" intended in my response. Even with this assurance, she was obviously put out.
She was of course correct about wrong tones being read into emails and texts. I reread my response to her and still feel that there was no tone in it, but I get how she could have seen it.
Just another reminder to myself and others to pick up the phone, dial a number, and actually put it to your ear. It is so important to convey messages correctly and not have the recipient of the message wondering what you meant.