Leveraging collective knowledge to reach one common goal.

By
Real Estate Agent with Thompson Company, REALTORS® 240.593.2860 MD594797

Leadership with Agility was the title of an excellent webinar hosted by Neha Chetwani with the workplace atelier that I had the chance to attend just recently. To lead with agility means to tap into the collective awesomeness of a team, to be a leader among leaders, to leverage the combined knowledge and to take advantage of individual expertise. Leading with agility means to not lead from above, but from within, to reach one common goal.

This concept very much applies to the world of Real Estate. The (most) successful agents assemble a team of (the best) of experts in their chosen field - photographers, inspectors, title attorneys to name a few - and leverage the collective knowledge to drive each transaction to the settlement table. 

Occasionally you may come across a friend, or opinion piece published in some media that argues a different point - the Real Estate agent as an individualistic opportunist, the shark you have to watch out for who is only concerned with his bottom line and (humongous) commission check.

Granted, there's always a black sheep among the herd, but that holds true for any profession. One bad apple, or even a few, does not spoil the entire crop.

As a Real Estate agent who has managed to survive and thrive in this industry for 17 years now, I would like to tell you that it is never the commission I can earn on your sale that is top of my mind, but the next one. Only if I deliver, meet and exceed your expectations will I have the opportunity to earn my next check and continue to make a living.

My best chance of meeting and exceeding your expectation is to continuously grow, to listen and hear you, to recognize opportunities and anticipate needs, to utilize resources, and to leverage the collective knowledge of the team that is handling the various aspects of your transaction, including my - carefully selected - referral partners, to successfully drive your transaction to the closing table.

It could involve the managing attorney of the title company stepping in when a conflict arises, not to take a side (in MD the title companies are chosen by the buyer but represent/protect the interest of the title insurance) but to explain, help find a solution and resolve a potential stalemate.

It could involve the home inspector not only making the report available, but clarifying any potential risks of not addressing an issue to both sides.

It could involve various contractors evaluating needed repairs, laying out the steps and providing estimates.

It could involve a call to the legal hotline organized by our local Association of Realtors, or a city/county office.

It could involve asking brokers to step in, and brainstorming with the coop agent.

Collectively advancing the transaction forward to reach one common goal involves open lines of communication, recognizing needs and seizing opportunities, and knowing when to turn to others and to whom.

A REALTOR® who leads with agility and leverages personal strength as well as the unique strength(s) of others is your best chance of reaching this common goal - your successful settlement.  

Posted by

Andrea Bedard
Thompson Co., REALTORS®

Silver Spring, Maryland
andreabedard.com

Fluent in Real Estate and German.
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Comments (17)

Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Leveraging can be really tough if you don’t have that hook that emotionally grabs people.

Feb 17, 2021 06:35 PM
Barbara Todaro
RE/MAX Executive Realty - Retired - Franklin, MA
Previously Affiliated with The Todaro Team

"Leading with agility means to not lead from above, but from within, to reach one common goal"... 

great job with this post.... 

Feb 18, 2021 03:47 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Andrea Bedard - congratulations on the feature. An agent that leads a high performing team from within will exceed expectations.

Feb 18, 2021 03:52 AM
Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 602.710.8161 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

Hi Andrea, well-deserved feature and great insights on leading with agility.

Feb 18, 2021 04:18 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Very true, Laura Cerrano ... 

Thank you very much Barbara Todaro, I'm glad my post resonates. 

Grant Schneider, thank you! Every so often I come across an agent who forgot to check his ego at the door... those transactions are the difficult ones. When  all recognize that we have one common goal, the client wins.   

Thank you Steffy Hristova!

Feb 18, 2021 04:55 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

Communicating, paying attention to what is going on and resolving roadblocks - those are indeed the ways to get those clients to the closing table.

Enjoy your day!

Feb 18, 2021 05:08 AM
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

Maybe it's just me, but I have been seeing more black sheep in the world rather than them being few and far between.

Feb 18, 2021 05:08 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

such a great post to explain why we work together and derive satisfaction from a transaction smoothly closed

Feb 18, 2021 05:19 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning Andrea Bedard love your thoughts and it is so important to have the right team work together.

Feb 18, 2021 06:47 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Kat Palmiotti, thank you so much! I've had a few transactions where roadblocks were not communicated to me and/or ignored, it just turned something manageable into a major issue. We managed to salvage the transaction but it could have gone a lot smoother.  

Feb 18, 2021 03:24 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

I'd say that is a sign of the times Brian England .. you bound to see more of it when the market is booming. You can always look around Active Rain, we are surrounded by so much talent here, among the best in the industry I'd say, plenty of leaders who are innovative, inspiring, leading with agility.

Feb 18, 2021 03:30 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Thank you Lise Howe! Closing days are always happy days, and I'm always thrilled for my clients, but when a transaction is closing because of awesome teamwork, with all players working jointly to overcome surprise hurdles, that is a truly something special. 

Feb 18, 2021 03:34 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

The right team and an expert to turn to for any surprise that may pop up, can make all the difference - and occasionally make or break a deal. Thank you Rocky Dickerson

Feb 18, 2021 03:36 PM
Kris Collis, Associate Broker
Smart Way America Realty - East Stroudsburg, PA
Professional Results you Expect 570-801-5525

Andrea, Many excellent words of wisdom in this post.

Barbara Todaro quoted the one that especially resonates with me.

Feb 18, 2021 06:48 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good evening Andrea Bedard ,

Congratulations on your feature worthy post! Awesome teamwork is what makes the "expereince" so special in a transaction and will most defintely bring you repeat business and referrals.

Feb 19, 2021 04:19 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Thank you Kris Collis, Associate Broker, I am glad it resonated with you. 

Feb 20, 2021 01:19 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Thank you so much Dorie Dillard Austin TX! Inspiration for this post was plentiful.. the webinar was great and I wanted to share Neha Chetwani's thoughts.

I also Just recently I worked through a very challenging transaction that could have gone much, much smoother had we been able to work as a team. Instead, the co-op agent and his broker tried to bully their way to the closing table. It almost cost their clients the transaction. By leveraging the knowledge of all others - our lender, legal hotline and settlement attorney - we made it happen... a couple delays and a few gray hairs later! 

Feb 20, 2021 01:27 PM