The way it was meant to work.... Cooperation

By
Real Estate Broker/Owner with Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 GREC# 169695

Many moons ago a dear friend, I'll call him Rapunzel, was ready to buy a home.  We'd worked together at a former job and even dated a little, but we were and always will be friends.  We set up some appointments near his place of employment and set out looking.  We had an appointment left on the day when I got a "your child is sick" phone call.  

My dear friend of course was okay with rescheduling, so I called the listing agent to cancel that day and reschedule.  I told the listing agent .... and this is his real name, Don Braxley, that my child was sick and I needed to reschedule.  But he wasn't hearing it, he insisted he would meet my buyer and show him the house and answer questions then or I could tell me client ask me the questions and he'd get me the answers later.

I trusted my client and I hadn't been an agent but a couple of years and had never done a deal with Don Braxley, but told him I'd ask my client.  A phone call to my client and he was thrilled he could see it that afternoon because he'd taken the afternoon away from work to see homes.  So that was the first time I let a listing agent show my buyer a house.

The next day I wrote an offer on THAT house for THAT buyer.  About 7 years later I listed and sold that house for Rapunzel.  The other broker was a dream to do a deal with.  He's about to retire from the business and I will miss him.  He's a smiggin old school and didn't embrace technology much.  He finally got a smart phone a couple of years ago.  I do really love him.  He was always kind to me when I became the broker/owner of my firm and showed me respect even though I was very young and very green.  (I had my real estate license just 5 months when I bought a real estate company). 

I think about that level of trust and cooperation and it's rare these days.  I sometimes miss the good old days when we had only about 100 agents in my MLS and I knew all of them would gladly call 99 of them friends.  The environment of cooperation and trust may be different, but so many truly good agents are still out there that would gladly step in for a family emergency and help out and not ask for a referral fee or offer to take the client and pay a referral fee.

Don Braxley was a good example of how to truly "cooperate" and it I learned from him and it served me well.  Years down the road an agent called me because he was having "computer" issues and couldn't print a contract.  He asked if he could email it to me and if I could print it and he would just "hand write it"  I offered, and did type it for him and then get it to him and his clients.  That agent worked for someone else, but our offices weren't really far apart.  Today that agent's former broker is out of the business and he works for me.

If you ever find yourself in the position of helping a "competitor" please do it.  I absolutely promise that it will be returned to you in a gracious abunance somewhere down the road.  Be humble and kind.

 

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Re-Blogged 2 times:

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Ambassador
3,007,823
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Greg Large not being a jerk is important in the service business for sure.

Feb 17, 2021 09:44 AM #26
Rainer
94,781
Erik Hiss
Keller Williams Capital Partners Realty - Worthington, OH
You can trust me for all your real estate needs!

Great story and post! Couldn't agree more with your experience with Don and how that charity and cooperation is the key to success. I can't wait to share some of that same charity to the next agent I am in a deal with. Thanks.

Feb 17, 2021 09:46 AM #27
Rainmaker
602,948
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

At first I thought that story was not going to have a happy ending!!!  I would offer the same courtesy and respect the other agent/buyer relationship

Feb 17, 2021 10:25 AM #28
Ambassador
3,007,823
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Erik Hiss great to hear that.  You might make a wonderful lasting impression on someone.

Mary Hutchison, SRES, ABR oh there is enough sad and divisive tales out there without me adding to it.  I try to be the glass half full, silver lining kind of girl.

Feb 17, 2021 03:36 PM #29
Rainmaker
515,031
Bruce Hicks
Best Homes Hawaii - Honolulu, HI
Your Lifetime Friend/Helper!

It's uplifting Tammy Emineth to read about these kinds of experiences.😎

Feb 18, 2021 02:44 AM #30
Rainmaker
1,949,559
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC

I agree with Bruce Hicks - that it is nice to read about good experiences - I was waiting to read about how the transaction went south - but it didn't! 

 

Feb 18, 2021 06:05 AM #31
Rainmaker
3,620,090
Kristin Johnston - REALTOR®
RE/MAX Realty Center - Waukesha, WI
Giving Back With Each Home Sold!

Love this and now  I will have that great song/message in my  head all day long!

Feb 18, 2021 07:07 AM #32
Rainer
558,441
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Tammy,

What a concept? You work together and make two sets of clients happy in addition to feeding your own family? How pleasantly boring. There could have been a lot of drama that seems to appeal to some folks out there.

Feb 18, 2021 07:53 AM #33
Rainmaker
366,706
Sharon Miller
RE/MAX Platinum - Crane Hill, AL

Tammy & Erik,


I recently received a telephone call from a young man who inquired about looking at lake property. He then stated, "you sold property to my parents twenty-one years ago and they said I should speak with you." I get great pleasure from hearing experiences like this, knowing that I conducted myself in such a manner as to leave a positive impression with those I come in contact with.


Here's one of my favorite quotes, "Show class, have pride and display character. If you do, winning takes care of itself."


Coach Paul W. "Bear" Bryant


Sharon 

Feb 18, 2021 08:26 AM #34
Rainer
327,121
Linda Metallo DiBenardo
RE/MAX Impact, Lockport, Illinois - Lockport, IL

This is a "what goes around, comes around" business.   Nice post.

Feb 18, 2021 01:06 PM #35
Ambassador
3,007,823
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Bruce Hicks I am a glass half full kind of gal

Lise Howe I try to keep those to myself and perhaps venting to a close friend or family member and certainly not in the public eye.... those bad ones, which for my career have been few and far between

Feb 19, 2021 07:22 AM #36
Ambassador
3,007,823
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Kristin Johnston - REALTOR® that totally made my day today.  And it started off poorly.

Dörte Engel I'll take pleasantly boring any way over drama.

Feb 19, 2021 07:25 AM #37
Ambassador
3,007,823
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Sharon Miller nice story and quote.... but I have no idea who Erik is

 

Linda Metallo DiBenardo I've seen it be that way and I've seen good people have terrible ordeals and bad people come out smelling like a rose.... but in the end I expect it will all get sorted out.

Feb 19, 2021 07:27 AM #38
Rainmaker
4,091,450
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good evening Tammy Lankford, 

You are so right..I always say my fellow agents are really my "forever" clients as we work with than long after we close a transaction and working from abundance rather than scarcity always comes back to you ten fold!

Feb 19, 2021 07:42 PM #39
Rainmaker
199,941
Christine Wade
Christine Wade - Townsend, MT
Operations Strategist

I love this post - I was cringing half way through, waiting for you to tell a tale of woe - but it was all good!  Love it - and that is one of my all-time favorite country songs!!!

Feb 22, 2021 11:55 AM #40
Rainer
641,500
Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH
CRS

Great advice Tammy!

If you ever find yourself in the position of helping a "competitor" please do it.  I absolutely promise that it will be returned to you in a gracious abunance somewhere down the road.  Be humble and kind.

Feb 23, 2021 04:23 AM #41
Rainmaker
279,022
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Great post Tammy Lankford, thank you for taking the time to share the love

Feb 28, 2021 03:07 PM #42
Ambassador
3,007,823
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

Rocky Dickerson well I actually wrote a second one.... but I wrote it in the editor, got an error and lost it.... my fault I usually write somewhere else .... but I was on my laptop at my daughter's vs at my desk and didn't do it that way.

Mar 01, 2021 01:03 PM #43
Ambassador
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Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Tammy Lankford, - this is what true cooperation looks like.  This is a great share-the-love post ... thank you for participating in the challenge. 

Mar 02, 2021 03:50 PM #44
Rainmaker
2,301,546
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Tammy Lankford, - What a great post! Birds of a feather stick together because they enjoy soaring in the right direction for all the right reasons. No bird poop about it, cooperation is the only way to excel in this business. 

By the way, how is the new baby? Your daughter? The whole family? I hope all is well, and everyone is good and healthy. 

Mar 02, 2021 10:12 PM #45
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