Caught in a Tug-of War- with a Bully

By
Real Estate Agent with Prudential Homesale Services Group

Have you ever encountered a hostile colleague or inconsideratel company representative who is prone to bullying? Have you ever had your earnest desire to protect and promote your client's interests be sabotaged by individuals with dubious intentions? 

Not long ago I found myself in a situation where my client expressed frustration and discomfort with another professional while considering the purchase of a home.  Although I tried to persevere and facilitate the transaction, the nonverbal communication and negative vibes on the part of the company representative prevailed.  On her own accord, my client decided not to do business with said company. Fortunately, she found the perfect home at another community and the story ended positively.

Please share how you handled the so-called bully.  How did yo prevent your client from knowiing about the challenges you were facing behind the scences?  Woluld you tend to avoid dealing with this person and company henceforth? Would you feel inclined to make subsequent buyers under an agency agreement with you aware that there might be potential problems with said agent and company?

Thanks for sharing!

 

 

 

Posted by

Roseann

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Groups:
Active Rain Question Of The Week
Tags:
advice
bully
ethics
buyers agency

Spam prevention
Show All Comments
Rainmaker
262,692
Paula Swayne
Dunnigan, Realtors, Sacramento (916) 425-9715 - Sacramento, CA
Realtor-Land Park, East Sac & Curtis Park -Dunniga

Hi Roseann!

I think it would be a disservice to not inform your client of potential issues. As with all real estate, there are bad apples who don't do business as we do.  I usually warn my client of agents that will show up on their front porch unannounced to view it, the agent who always says they are bringing an offer when they are not, who make a laundry list of repairs just to cover their tails, etc.  If my client then chooses to deal with them, the issues aren't a surprise.

Jun 23, 2008 04:53 PM #1
Rainer
43,118
Roseann Annis
Prudential Homesale Services Group - Camp Hill, PA

Thanks, Paula! You make so much sense. In this case, the client actually read between-the-lines and decided to go elsewhere.  Later on, I did share the essence of what had happened.  Disclosure and transparency keep everyone honest, don't they!  Great response!

Jun 23, 2008 05:02 PM #2
Rainmaker
534,794
Liz Moras Migic
Chilliwack, BC
Chilliwack, British Columbia - Realtor

Yep....there are bullies in every profession. Hmmm I'm not sure ...are they bullying you or your clients?  I know the temptation is to share with our clients why some agents are difficult to work with.........but I sometimes think its our job to be that buffer between them and the agents..........thats part of what we do and why they hire us - to make the process appear seamless and easy - they don't need to know the headaches and what we sometimes have to go through to get it all to come together.......I guess theres a place for it in certain situations..but hmm I hesitate.....We work so hard to make our profession.....professional!  Pointing out other realtors shortcomings is a double edged sword at times.............just me thoughts.....tonight anyhow.:-)

Jun 23, 2008 05:21 PM #3
Rainmaker
262,692
Paula Swayne
Dunnigan, Realtors, Sacramento (916) 425-9715 - Sacramento, CA
Realtor-Land Park, East Sac & Curtis Park -Dunniga

Hi Liz!

I just read your response and I would like to clarify...I would never "gossip" about an agent, nor would I name names...but I would certainly give a generic description of some possible events...because not all of us are Realtors, and not all of us conduct ourselves in a professional manner.  I would never want my client to be blind sided by the conduct of a few of our local agents.

Jun 23, 2008 05:28 PM #4
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainer
43,118

Roseann Annis

Ask me a question
*
*
*
*
Spam prevention

Additional Information