Professionalism in Our Industry - Multiple Offer Response

Hi June,  Well said.  I agree, it could be a very difficult situation, but we must remember to always remain professional.  Thanks for sharing.

In this market frustrations and tempers can run high but we are still expected to act like professionals

In today's market I would never just take an offer out of 9 if I were a seller.  And as an agent, although it's my seller's call on what to do, I would always advise them to give all those buyers the opportunity to put their best foot forward.  But regardless of what happens I only use derogatory  terms when I'm grumbling to my husband. 

Hi June! Thank you for sharing this story with us.

Hello June, very good report about professionalism in our industry, multiple offer response.

Hi June - it sounds like that agent does not understand and really can't handle the business.

Well said. Remaining professional is a "must" in this business. (Or in any business)

Hello June,  it is amazing how many contract come in on homes now but with low inventory it happens.

You are correct, tight markets like we are experiencing will definitely bring in multiple offers ... we do our best to single out the couple that the Seller would be happy to negotiate with.  

Hello June - actions have consequences.  Good manners, following The Golden Rule along with many of lessons learned in kindergarten are reminders of living everyday in the best way possible.  

Yes crazy hot markets can bring out the worst in some folks.  So far  this time around I haven't had any nasty ones upset because they're buyers lost out. As a matter of fact they've all been very professional and good to work with - even if they lost the bid.

Hi June- unfortunately there's always one person who doesn't understand what being professional means.   

Hi June:

Unfortunately some bad behavior happens from time to time, and in this very busy market with lots of multiple offers  I think it's worse. There are always going to be some buyers, and their agents disappointed in a multiple offer situation but there is no need to take that disappointment and frustation out on others.

Jeff

I believe we can all agree that not all agents are intelligent and some are even morons. I'm sure many other agents involved in those type of incidents wouldn't waste their energy or time filing grievances against disgruntled agents. 

June,

Keeping one's "cool" is not easy for many.  There are so many factors that affects people these days.  And that is not an excuse for misbehaving, you just do it...A

That agent left a voice mail .... berating the listing agent?!?  Oh boy, so glad you complained!  Very unprofessional and that seals their reputation for any future possible transaction!

It's unfortunate that some agents behave like this.  Yes you would think anyone over 18 should know about manners and respect but I guess that's not the case.

That's all ya got? I do not believe that we should be policing ourselves. It is a tough enough job but directing how other agents act is not in my job description. I think that higher efforts should be made for people who are scamming others etc. 

I have reported agents & it just seems the paperwork & the punishment never fit the crime so to speak. Shouldn't have been done I agree.

So true!  And there goes an ethics violation as well! 

June,

My husband, who before retiring, was a sales rep for a company who manufactured and distributed chemicals and supplies to the printing industry. He shared with me the following story, which I believe has some merit here. A local printing supply competitor hired a new sales rep who relocated from another area of the country. This competitor seemed to display a very agressive level of behavior and was determined to make "his mark" among those selling supplies to the local printing industry. This salesman approached my husband late one morning and asked him if he'd like to join him for lunch. My husband obliged, knowing it's always advantageous to "know" your competition. What commenced was an eye-opener as it relates to obliterating one's chance to achieve success. This competitor, proceeded to ridicule and belittle any number of the individual's he called upon at various printing companies within his territory. He went on to state, the local market was "anemic" compared to the area he had just left. 

What transpired was predictable and has a direct corrolation to what has been shared here. As time went on, the "vindictive behavior" displayed by this sales rep had a debilitating effect on his ability to generate sales. In a matter of about a year's time, this fellow was all but "washed up" as a productive member of  the brotherhood of suppliers to the local printing industry. Without much fanfare or any announcement, he disappeared from the scene. The same holds true in our business. Those who behave in such a manner as to only consider what's in their best interest, will soon find themselves "outside the circle" of cooperation and inclusion.

Behaving in a manner which is seen as unprofessional, exposes a person's true nature and motivation. I relocated to the area where I now live, almost forty year's ago. I learned a great lesson about "southern etiquette" shortly upon arrival. It goes something like this, "If you can't say something good about another, don't say nuthin"! In today's environment, we see others, with regularity, step in it with both feet!

If someone is displaying a concerted effort to destroy their viability and/or reputation......step aside and give them plenty of space, as guilt by association, is a difficult thing to overcome!

Here's a positive thought to conclude my comments......."Show class, have pride and display character. If you do, winning takes care of itself."

                                                    Coach Paul W. "Bear" Bryant