Times ActiveRain - April Update

By
Real Estate Agent with www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 228209

Times ActiveRain - April Update

We truly appreciate your patience as ActiveRain makes its way through these growing pains we have been experiencing. The great news is that we are well on our way to a vastly improved real estate platform - one like we've never seen before!
 
We are reporting issues to the developers on a daily basis - I assure you, anything you give your ambassadors is being conveyed immediately. Some of those issues are more complicated than they seem to us, and as a result, they are taking a while to address. 
 
Here are the updates from this week's top issues:
 
1. The notification flag at the top of each page showing the number of notifications we have, does not allow us to access a hot link to our MY HOME page. This 'quick link' on that flag allowed us to see who’s liked/reposted/commeted on our blogs. We have to go to “My Home” to see our notifications.
This issue is currently being investigated.
 
2. When we type a comment on someone’s post, we cannot @tag them. The @tag is working in the Q&A but, nowhere else on the site.
The developers are actively working on this request.
 
3. When we type a comment on someone’s post, we cannot separate paragraphs. When you hit enter/return once, it backspaces once. When you hit it the second time, it ‘appears’ to be starting a new paragraph but, it’s just starting a new sentence right below the one you are typing.
Like this. You now have to hit the enter/return 3 times instead of once (as we did before).
This is on the list of upcoming work.
 
4. The new blog roll looks great but, when you hit ‘following’ or ‘featured,’ it’s the same roll and it’s neither those we are following or the featured posts. 
This item was corrected today! YAY!
 
5. The social media buttons are missing - OH MY! 
The buttons have returned! YAY!
 
Stay tuned for further updates and Happy Blogging!
 

Comments (85)

Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Hi @Dorie Dillard Austin TX! I know you've been busy and so glad that the quirks haven't stopped you posting here in the Rain!

See you Tuesday!

Apr 18, 2021 11:44 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Hey @Bob Crane! You're so welcome and thank you so much for your kind words!

Apr 18, 2021 11:44 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I'm noticing I'm only a week late responding to your comment, @Roy Kelley! It's been a chaotic week, to say the least. AR is moving right along though - thank goodness!

Apr 18, 2021 11:45 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Like you, @Debra Leisek, it's so nice to see the small improvements and to know we are going to have a 'rockin' site very soon! These growing pains are really not anything compared to what they could be!

Apr 18, 2021 11:46 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Me too, @Tom Bailey! I have a feeling things are moving far more quickly than they were - AND in the right direction!

Apr 18, 2021 11:47 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Hi Scott! Thank you so much for your kind words - I'm just the messenger!! 

Happy Sunday!

Apr 18, 2021 11:47 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Hmm... I like the way you think, @Ed Silva! It's so darned simple and some are making far more of an issue out of it than need be!

Apr 18, 2021 11:48 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

That's so true - what more can we ask, @Hannah Williams! 😘

Apr 18, 2021 11:48 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I don't think that many realize just how large this site is (on the back-end). I could not imagine re-building it, @Jeff Dowler, CRS!

Apr 18, 2021 11:49 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I'm so with you on getting the issues resolved before moving on to the next updates. I think they are being 'surprised' by the functionalities that we miss when they make one of their fabulous improvements! I will say, they seem to be more responsive than ever before, @George Souto!

Apr 18, 2021 11:51 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Oh, you are SO right, @Paula McDonald, Ph.D.! We will get through this - no doubt!

Apr 18, 2021 11:51 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Isn't that the truth! We don't grow without challenges, right, @Silvia Dukes?!

Apr 18, 2021 11:51 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Thank you, @Tim Ventura! Hopefully it won't be too much longer!

Apr 18, 2021 11:52 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Awww, you're so sweet, @Kathleen Daniels, Probate & Trust Specialist! I really am not spending that much time with this development project - I can't! It means the world to me that members are thankful though. Thank YOU!

Apr 18, 2021 11:53 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

You bet, @Eileen Burns! We will get through this and come out on the other side with an amazing platform that attracts the consumer like none other!

Apr 18, 2021 11:54 AM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

I hear you, @Rocky Dickerson! I think that the two members you mentioned are used to working on smaller websites; I too, have built websites in the past and the framework on which AR has been built and re-built is MASSIVE. On a difficulty scale of 1 to 1,000,000 - our individual websites are a 1, a normal corporate site is between a 5 to 10 and this crazy site is 1,000,000! The reason for that is that we are all separate entities but, under one roof - and there are SO many files (think pictures, videos, etc. on hundreds of thousands of individual blogs) and nooks & crannies that with every keystroke, thousands are impacted. As well, we have been built on an antiquated framework - and then built again...and again on yet another. So, the solutions that an engineer or developer of other corporate sites don't work for this site. That is one of the reasons Ben has had trouble hiring for the job - it's definitely a one-of-a-kind skill set that is required for this platform.

 

That all said, what IS frustrating is that changes are made without checking for 'quirks' or issues before moving to the next big change. We need beta testers like we used to have! That worked beautifully - we found the issues and they were resolved before releasing the change platform-wide. Now, we are ALL beta testers in a sense - and not given time to figure out one change before moving to another!

 

And, I don't know where Amelia Earhart & Jimmy Hoffa are either - I wish I could help you with that, Rocky! 😜 

Apr 18, 2021 12:04 PM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

OH and sorry - Ambassadors were 'helpful' members who were selected years ago to 'represent' the community. I'm not sure if it means we're helpful or just plain OLD, @Rocky Dickerson!!!

Apr 18, 2021 12:05 PM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Thanks, @Ginger Harper!

Apr 18, 2021 12:05 PM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Oh, I would have LOVED to be there to meet you, Bernie & Carol, @Debb Janes EcoBroker and Bernie Stea JD! Thank you so much for your kind words.

Apr 18, 2021 12:06 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Debe, used to be on top running left to right.... I just went back and check on my blog and other member's blogs. I do not see it on the left on any posts? wonder maybe the way my  post is displaying?? Oh well...Endre

Apr 18, 2021 03:44 PM