I wanted to follow up on what I wrote on Friday evening. It was regarding Laclede Gas, and how I was not happy with the inspection on the ranch in Webster Groves. I had called and let the listing agent know about the gas leak, but that was how I left it. I would let him have it checked out. I got a call this morning from a Laclede Gas Customer Service Manager. He said they had gotten word through StlToday (?) that I was unhappy with them. Someone must have read about it on this blog and passed it on to them. I was pretty surprised. They asked for the house address and the listing agent's name, so they could get into contact with him. I received a message later in the day from the same customer service manageer that the Laclede Gas inspector and a supervisor had gone to the house with the listing agent, found the gas leak, and repaired it free of charge. It was not a serious leak, but they did replace a fitting.
I called the listing agent this evening and let him know that I had not called Laclede Gas about the leak. I wanted him to know that I had not gone behind his back, and told him how they found out about it. He was pretty surprised, too. He was also very nice about it.
So, on this instance, I wanted to thank Laclede Gas for following up on a complaint (no matter how they found out about it), and the quick response. The customer service manager was great on the phone, and I do appreciate his assistance. Thanks again.
This evening, I sealed the tile and grout on the Miami property. Tomorrow, we will take pictures and then advertise the unit for rent on Craigslist.com, Backpage.com, and Postaroo.com. Hopefully, we can get it rented by April.
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