What is excellence?

By
Real Estate Agent with Realty One Group # S.0190863

Sometimes it is easy to see. Scoring 100% on a test. Setting a sales record. Being flawless in keeping commitments. And sometimes it is not so obvious.

 

I really felt stress. I felt tired. I felt hungry. I felt all of this and so I felt I was doing a bad job. Until I dropped the couple off at their hotel after showing them some homes.

 

She wouldn’t stop thanking me. She even blew me kisses as she walked away. I hadn’t realized it until then, but in her eyes, I was excellence in service for real estate.

 

Sometimes it isn’t easy to see until it is done. And it may even catch you by surprise.

Comments (30)

Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning Wayne Martin yes, they recognized it before I did

May 18, 2021 07:02 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning Kat Palmiotti it is funny how that happens sometimes isn't it?

May 18, 2021 07:03 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning Brian England and if it doesn't  then try a margarita to relieve stress

May 18, 2021 07:04 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning George Souto I can certainly agree with that statement.

May 18, 2021 07:04 AM
Will Hamm
Hamm Homes - Aurora, CO
"Where There's a Will, There's a Way!"

Hello Rocky, I just showed property on Friday  morning to a new client from Florida, and she was so thrill with what I showed here over only one moring.  She is a cash buyer.

 

May 18, 2021 08:26 AM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

We don't know how well we are doing until we reach the end.  If we've done our job right there are smiles and maybe even a hug of gratitude.

May 18, 2021 08:44 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Hey there Will Hamm sometimes our clients see our excellence faster than we do

May 18, 2021 09:18 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Hi there Ed Silva and since I am addicted to hugs, I must be excellent more often!

May 18, 2021 09:18 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Rocky, We know when we receive an unsolicited testimonial from a client that we did everything right...that's what excellence is to us.

May 18, 2021 10:44 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

And I imagine you get quite a few Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400 

May 18, 2021 10:47 AM
Kathy Streib
Room Service Home Staging - Delray Beach, FL
Home Stager - Palm Beach County,FL -561-914-6224

Hi Rocky- we all strive to do our very best and when it's validated by clients or whatever...then it's the icing on the cake. 

May 18, 2021 01:24 PM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Hey there Kathy Streib she caught me by surprise when I dropped her and her husband off. That is for sure.

May 18, 2021 04:16 PM
Anna Banana Kruchten CRS, CRB, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

It's so nice to receive genuine feedback from clients that appreciate you.  And these folks certainly did appreciate all you had done for them. Well done Rocky - much deserved!

May 18, 2021 04:31 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Love it when you get real feedback, now hopefully this will lead not only to a sale but a long term relationship and repeat business, Endre

May 18, 2021 09:35 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

Success, in its many forms, can be very subjective most of the time in my experience

May 18, 2021 11:01 PM
James Dray
Fathom Realty - Bentonville, AR
Exceptional Agents, Outstanding Results

Morning Rocky.

Apparently you made a great impression.  Never had that happen to me yet.

May 19, 2021 12:04 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning Endre Barath, Jr. I would love to see that. I certainly appreciated the wife's gestures

May 19, 2021 03:56 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning Laura Cerrano and sincere affection in gratitude is a great sign

May 19, 2021 03:57 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Good morning James Dray it was a complete surprise to me as well

May 19, 2021 03:57 AM
Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH
CRS

Thar says lot about how much you care!

Sometimes it isn’t easy to see until it is done. And it may even catch you by surprise.

May 19, 2021 04:47 AM