When You Have Water Damage, Were, The Floors Mopped?

Home Inspector with WWW.ExecutiveRestoration.Com

Last Saturday at 2 a.m, I got a call about a Water Damage

in Indian Trail.  The client called many Water Damage companies and no one picked up her call, even though my client called other emergency service Water Damage Companies.  If you are an emergency service company please pick UP  the call or I will take the call and do the Water Damage job.  No worries.   I am back into Water Damage and Water Removal!


What do you think I did?  I took the call even though I was getting ready to go to bed. I got to the job about 3 a.m and starting extracting water, spraying as well as mopping up hard surfaces and spraying.  I mopped all hard surfaces like 3 times to make sure the surfaces were clean.  I then placed 3 air movers to dry out the carpet as well as the hard surface flooring.


This couple was so thankful and grateful that I showed up and I went and served with a smile and was thankful for the opportunity to serve. I saved this couple money by drying out the carpet and by removing the padding in the master bedroom.  I sprayed and got things dried out using the HVAC unit and air movers.  Some people know this as fans.  I saved this couple so much money by not bringing in dehumidifiers.  Did you know that you HVAC is a big dehumidifier that removes moisture in the air and I got this couple dried out and the couple was so grateful to me.  I was good to be back into Water Damage and Water Removal again. I still have the touch and I was grateful to serve.  

My point is this.  When the couple had this work done before, they paid so much money to get there home dried out but I was like my fee will be x amount of dollars.  They were both shocked because I charged so much less than another company did, from a couple of years ago.

I made money and was thankful for the opportunity and I came back to check on work and picked up the fans and they had already had there handy man come and install new carpet and put the carpet back.


What was so interesting is that I even called other companies to do the job but when no one picked up the phone, I just went and did the job myself.  I am back into water damage again and I am back into drying homes out again and it feels good to be back again.  I was bedridden from back issues but I am back with a smile and with a servants heart and I am thankful for the opportunity to serve.  I was not about to leave this elderly couple stranded and in water that needed to be extracted and dried out.  


My name is David Snell and I own Executive Restoration LLC and I am the owner and operator and I have been in business since 1987 and I am glad to be back again and serving in the water damage and water extraction capacity again.  Sorry folks but now I am back handling water damage and dry outs again and I am back with a smile and back with a servants heart.


For more information, please go to my web site and take a gander and let me know, how I may serve you and your family.


David Snell is back so here I come!  I am ready and willing and able to serve you with Water Damage and Water Removal and Water Extractions and Dry Outs!


Have job?  Have opportunity?  David Snell will come to your rescue and take care of your Water Damage or Mold Issue.  I will make your problem go bye, bye! It is time to say bye, bye to Water Damage and bye, bye to Mold!


How do people stay in business if they do not pick up there calls?  Why do people call themself emergency services for water damage if they do not want to work or go out to serve others?  I just do not get it.  Wink.


David Is the owner and operator and he has been in business since 1987. 





Comments (5)

Bill Salvatore - YVP Blog
Arizona Elite Properties - Chandler, AZ
Realtor - Valley of the Sun / golfArizona@cox.net

Good information and thanks for the share.

Bill Salvatore

Jun 19, 2021 04:53 AM
Sham Reddy CRS
H E R Realty, Dayton, OH - Dayton, OH

You are one of a kind businessperson David!

If you are an emergency service company please pick the call or I will take the call and do the Water Damage job.    

Jun 19, 2021 05:08 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, David... it is all about going the extra mile in customer service... you get clients for life and lots of referral. Happy to have come across your post as I am in the Charlotte area... and now I know whom to refer for water and mold remediation.

Jun 19, 2021 06:04 AM
David Snell 704.545.0098


You are so kind.

Thank you.


Jun 19, 2021 08:40 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

David, sounds like you have excellent customer service, and glad Nina found you, in Charlotte!  

Jun 19, 2021 07:04 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello David - it seems like Business 101, doesn't it but obviously that isn't always the case.  Of course, I am not sure I would immediately answer a call at 2AM from an unknown number typically but then again I'm not in the emergency water damage service business.  

Jun 21, 2021 06:39 AM