“She Said Call Joe”

Mortgage and Lending with Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 NMLS # 6869

“She Said Call Joe”


Morning Joe,

How are you doing, I have an embarrassing situation and as usual my wife was right. As soon as we decided to refinance, she said call Joe, but stupidly I thought it would be easier working with our current mortgage servicer. The bank is (Flagstar) Their communication sucks and the follow-up even worse.

I've been working with them since April and we are now in August and still we are nowhere, I ask for them to issue me a letter stating that we are no longer going forward with the refi, but they have not done so yet. Because of their slow to process things and market upturn I would also like to change the terms of the refi and get some cash out for repairs.

I gave them a horrible review, they should be taught to do mortgages by you. What a waste of time.

Please make some time for us so that we can get our refinance done. 


I suppose I should be thankful that this lender could not get the refinance done, but this kind of service is pretty bad and hurts all of us in the mortgage business.

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Joe Petrowsky, NMLS #6869

Right Trac Financial Group, Inc. NMLS #2709

110 Main St.

Manchester, Ct. 06042

Office: 860 647-7701 x116

Fax: 860 647-8940

Cell: 860 836-9294

Email: joe@righttracfg.com



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Joe Petrowsky does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

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Comments (4)

Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Joe - admitting you have done(or not done) something isn't easy but hopefully it will turn out to be better.  

Sep 10, 2021 03:06 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Joe. Seven digits in "call Joe" and seven diits in a phone number. Good decision! Enjoy your day.

Sep 10, 2021 05:24 AM
Bill Salvatore - YVP Blog
Arizona Elite Properties - Chandler, AZ
Realtor - Valley of the Sun / golfArizona@cox.net

Great points made here.  We made it to Friday, easier as it was a shorter week.  Thanks again for the post.  Enjoy your weekend.  Bill Salvatore

Sep 10, 2021 05:52 AM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

So many people are still hiding behind the Pandemic as an excuse for not providing good service.  There is no excuse for that

Sep 10, 2021 07:21 AM