Arizona just passed 90,000 real estate licensees. It's almost as if new Arizona residents are getting a real estate license at the same time they get their new drivers license!
But seriously, the real estate schools are filled with new agents and so is the marketplace. With the sheer number of contracts being produced, being busy is an understatement.
Some of the biggest complaints from agents include non-responses to offers. It's critical to respond to every offer with a rejection of some sort.
Take the time to formally present every offer to a home seller and formally reject any offer that is not accepted. If someone files a complaint, that's the first thing your broker is expected to produce - a signed rejection. The Department of Real Estate requires it!
Maintaining ethical business practices is more important than ever with the high expectations that exist in the current marketplace. So be diligent when working with buyers and sellers in the real estate transaction!