Zoom Call With Ben Kinney on Updates 8.24.2021

Real Estate Agent with Mapleridge Realty, CT 203-206-0754 REB.0759001

Zoom Call With Ben Kinney on Updates 8.24.2021


The Monthly update Zoom call with Ben Kinney and his development team was informative for what the platform is trying to do to enhance our experience.  The start of the call was done by one of the DT members, Casey Saunders.


Casey offered that some of the changes that have been made within the past month may not have been as effective when placed on the platform.  To this end they will use a testing or Beta, group of Active Rain bloggers to   debug the changes before they are fully implemented.  Hopefully this will minimize the issues when the rest of the bloggers  get to use the additions.  For purposes of protection, the bloggers in this group will remain anonymous.


Both Ben and Casey offered that the biggest issues the platform has is the outdated code.  Trying to repair the platform from the back side has challenges created by the previous groups that have owned ActiveRain and how they altered the coding to serve their needs.  Changes made here are also the reason for the focus group of bloggers as it is the belief that keeping the changes to this group will get better results. 


Soe attention is also being given too the time it takes to upload photos, and possibly creating filters that will keep the most recent photos in the forefront yet maintaining the photo history to not affect older blogs.  Requiring a uniform photo size was also discussed which would make uploading quicker.


Some work has also been done with the spam bloggers that monopolize pages of blogs.  


The development team is working to be more transparent and to this end they will fer more information on their own blog,   How is everyone doing today?


Unlike the early days of ActiveRain, there is no staff of people in a common area waiting for our phone calls to help us with our issues.  All work remotely so patience is required and it is a given that they will do what they can when they can.


Ben Kinney offered that he would be interested in doing zoom calls in the future in which he would offer his own tips on blogging and marketing for business, and leave the update calls to the Development Team.  These calls can be most informative and for those that aren't familiar would offer a glimpse of what Rain Camps were like.


Zoom Call With Ben Kinney on Updates 8.24.2021

Posted by


Edward (Ed) Silva
Broker Associate

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Comments (36)

Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Thank you for the detailed synopsis of the weekly zoom meeting Ed. Yes, patience is required from all of us to allow improvements to be made to the site...though it can be extremely frustrating at times!

Aug 25, 2021 02:56 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thanks for the recap, Ed. It was helpful to get a few updates. I'm glad they are going to use some Rainers as a beta testing group - makes lots of sense before releasing fixes that either don't work as planned or cause other issues leading to more frustrations.


Aug 25, 2021 03:38 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Thanks for the recap Ed!  I wasn't able to attend and it's the first one with Ben that I missed.  You did a great job of keeping me in the loop.  Much appreciated!

Aug 25, 2021 04:36 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Wonderful recap Ed Silva! Much appreciated by everyone!

Aug 25, 2021 08:54 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher
I don’t get to attend these very often thank you for the minutes. :)
Aug 25, 2021 11:10 PM
Jim Patton
Aspire Home Real Estate 209-404-0816 - Modesto, CA
Realtor - Stanislaus ,Merced, San Joaquin Counties

Thanks for the recap Ed Silva.  Hopefully progress is being made.

Aug 25, 2021 11:22 PM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Thank you for the re-cap, Ed. We all desire to see this site fully functional and continuing to offer us a platform.

Aug 26, 2021 03:47 AM
Andrew Mooers | 207.532.6573
Northern Maine Real Estate-Aroostook County Broker

Lot of work with the cub reporter's tall skinny notebook to hen scratch and then recount for the team the gist of beaming in with Ben and the developers. Good job and most appreciated by the AR family. Money to fix an outdated site, maintaining quality programming, beefed up spam defense. Big task and delicate surgery. Thank you for the update @edsilva

Aug 26, 2021 04:28 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Ed,
Thanks for the recap. It continues to be a work in progress. 

Aug 26, 2021 04:59 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Ed Silva,

Good recap of the Zoom meeting. I was unable to attend and I really make an effort to attend. I'll be glad when August is over..I've never been this busy. Loading photos are a real challenge especially with all my listings I've been trying to get up. It takes so much time and time is a valuable comoditity right now.

Aug 26, 2021 05:26 AM
Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I thought Casey did a wonderful job of addressing and listening to concerns and wasn't all that worried about whether Ben was there or not.

Aug 26, 2021 05:27 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
An offer you can't refuse!

I'm glad to hear that they're incorporating a "user group" of Active Rainers in their decision process, and plan on "dog fooding" (actually using the platform they're trying to fix)... so they can actually experience its problems and frustrations.

I'm going to hold my breath.

Aug 26, 2021 05:44 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Ed, for sharing your report on the Zoom call. 

Take care and be safe.

Aug 26, 2021 07:17 AM
Lise Howe
Keller Williams Capital Properties - Washington, DC
Assoc. Broker in DC, MD, VA and attorney in DC


Aug 26, 2021 07:21 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Thank you for the recap Ed!  I appreciate the time it took and sharing of information.  It was great seeing everyone although I had to leave early.  Looking for more positive changes to come!

Aug 26, 2021 09:09 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Ed Silva - I was unable to make the call yesterday so I really appreciate your update. Nice job...Thank you!  As others have said, uploading photos can be an issue.  I also still have issues bringing my website blog over to ActiveRain.  My husband has tried to help me with a number of things including bringing over the blog into Mac Notes and clearing the format.  The format has a mind of its own.  The only way it has worked was to re-write the post from scratch!  Yikes!  It is so time-consuming.  

Aug 26, 2021 01:10 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

Thanks for the update, Ed.  Because I haven't been able to attend these Zoom meetings, I appreciate the recap.

Aug 26, 2021 06:32 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

CONGRATULATIONS Ed, on having this blog FEATURED in the Old Farts Club group!  

Aug 26, 2021 06:49 PM
John Meussner
Mortgages in AZ, CA, CO, DE, FL, GA, IN, MD, MN, MT, NC, NJ, NV, OK, OR, PA, SC, SD, TN, TX, UT, VA, WI - Fair Oaks, CA
#MortgageMadeEasy Fair Oaks, CA 484-680-4852

Thanks for the recap, Ed.  I wanted to be on this one but had a prior obligation at the same time!

Aug 26, 2021 07:01 PM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Thank you for the great recap Ed Silva, I appreciate it. 

Aug 30, 2021 05:42 AM