Agents Leave Because of the Leader. Not the Company.

Real Estate Agent with Coldwell Banker Realty ~ 512.750.6899

I read a post that Kathy Streib featured in in her “Ah-ha” moments by Grant Schneider entitled “You don’t need agents. You need the right agents!”  Grant is an excellent Leadership and Business Coach and his posts are always worth the read and this post resonated with me.

I often refer to teresa recar, our broker, as "Our Fearless Leader." Our office is amazing and she always calls our office; “The most fabulous NW office.” Why? Because it is!!

How did we get that way? I credit Teresa with having a clear picture of what we stand for and she won’t settle for anything less than an agent who shares the same vision, values and mission. It's all about our culture!

Teresa was recently interviewed by our Texas VP, Greg Rand and I firmly believe she nailed it! They talked about a variety of topics including culture. Take time to listen to this interview and you will see why our office is truly “The most fabulous NW office.”



If you took the time to listen to the interview you will hear something so’s what we all know and expect from our leader....”If you are not nice you don’t GET  to work here.” We celebrate our successes and we collaborate with each other. If that doesn’t fit your agenda you need to find another office! Teresa says "Agents leave because of the leader. Not because of the company." I firmly believe she is right.

Posted by

Austin TX Canyon Creek Real Estate Agent

(512) 750-6899


My ActiveRain Blog
Austin Real Estate Website
Canyon Creek Neighborhood

I specialize in Listing and Selling homes in the NW Austin Area. I use my experience to guide clients through the process, whether selling or buying. It’s a beautiful thing when your career and a passion come together. I love what I do!

Comments (31)

George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Dorie top offices do not exist without top leadership, and your office is blessed to have such a leader.

Oct 05, 2021 04:09 PM
Dorie Dillard Austin TX

Hi George Souto ..yes we are!

Oct 06, 2021 05:24 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

You're absolutely right about leadership mattering when it comes to real estate companies, Dorie.  I've been fortunate these past 39+ years to have worked in great offices, with great leadership.

Oct 05, 2021 05:16 PM
Dorie Dillard Austin TX

Hi Myrl Jeffcoat ..that is a blessing!

Oct 06, 2021 05:25 AM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

CONGRATULATIONS Dorie, on having this blog FEATURED in the Old Farts Club group!  

Oct 05, 2021 05:16 PM
Dorie Dillard Austin TX

Thank you Myrl Jeffcoat 

Oct 06, 2021 05:25 AM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

You are so right Dorie. The lack of a good leader can be toxic

Oct 05, 2021 07:21 PM
Dorie Dillard Austin TX

Rocky Dickerson true and what makes agents leave.

Oct 06, 2021 05:26 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Dorie:

What a powerful interview! I liked everything Teresa said...she is right on target, as so many are not who are in her position. You are indeed fortunate to be in that office.


Oct 05, 2021 08:19 PM
Dorie Dillard Austin TX

Hi Jeff Dowler, CRS ,

You are many in her position..just don't get what it takes to make a successful office!

Oct 06, 2021 05:27 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Dorie, the first broker I worked for in Los Angeles was Fred Sands a boutique firm... he sold right before the crash 2007/8 to Coldwell Banker.... the first manager was great loved her... she got promoted... the guy that came after her was an A$$ so I went to Prudential which became Berkshire Hathaway.... had many opportunities to leave all good companies trying to recruit me.... still with BH for the reason you stated the Manager...Endre

Oct 05, 2021 09:24 PM
Dorie Dillard Austin TX

Hi Endre Barath, Jr. ,

It's unfortunate when a leader can't be a leader and bring an office together. You found the right place..good for you!

Oct 06, 2021 05:28 AM
Patricia Feager, MBA, CRS, GRI,MRP
Selling Homes Changing Lives

Dorie Dillard Austin TX - yes, the leader sets the tone and responsibility for the Brokerage. Congratulations on your FEATURE!

Oct 06, 2021 04:57 AM
Dorie Dillard Austin TX

Thank you Patricia Feager, MBA, CRS, GRI,MRP 

Oct 06, 2021 05:29 AM
Marie Story
Coldwell Banker - Pinecrest (Miami) - Pinecrest, FL
Broker Associate, Pinecrest (Miami) Specialist

"Agents leave because of the leader. Not because of the company." 

Couldn't agree with you more.

Oct 06, 2021 05:04 AM
Dorie Dillard Austin TX

Mary..its so true

Oct 06, 2021 05:29 AM
Erik Hiss
Keller Williams Capital Partners Realty - Worthington, OH
You can trust me for all your real estate needs!

I agree, I feel it starts with the leader, shortly followed by chemistry and then the company needs to have to have a good base model to follow.

Oct 06, 2021 05:34 AM
Dorie Dillard Austin TX

It all in the leader attracting agents and then retaining them because they  feel it is worth it. Thank you Erik for stopping by

Oct 06, 2021 05:16 PM
Liz and Bill Spear
RE/MAX Alliance 513.520.5305 - Mason, OH
RE/MAX Alliance Cincinnati & Dayton suburbs

Dorie, between my Navy days, corporate America days and real estate I've worked for the entire range of leaders and have learned something from each one, even if that lesson is how NOT to do things.  At this point in my life, I'm not really looking for leadership, just give me the tools I need to do my job (whatever that job may be) and offer help when/if I ask for it.  Bill

Oct 06, 2021 07:06 AM
Dorie Dillard Austin TX

If it works for you then I'd say it's a win/win!

Oct 06, 2021 05:17 PM
Pat Champion
John Roberts Realty - Eustis, FL
Call the "CHAMPION" for all your real estate needs

I enjoyed reading your post. I too believe that agents leave or stay because of leadership. Thanks for sharing. I hope you have a great afternoon.

Oct 06, 2021 08:17 AM
Dorie Dillard Austin TX

Thank you Pat Champion for commenting!

Oct 06, 2021 05:18 PM
Ginger Harper
Coldwell Banker Sea Coast Advantage~ Ginger Harper Real Estate Team - Southport, NC
Your Southport~Oak Island Agent~Brunswick County!

Leadership sets the presidence of the running of the company.  Lack of strong leadership will kill the motivations of the best agents.  

Oct 06, 2021 08:55 AM
Dorie Dillard Austin TX

I agree Ginger Harper !

Oct 06, 2021 05:18 PM
Sam Shueh
(408) 425-1601 - San Jose, CA
mba, cdpe, reopro, pe

Poor leadership is certainly the primary reason realtors leave. Often over commission split as well.  Last brokerage the broker sold to another broker left policy the same.  A year later an office manager was brought in. I do not have problem with the manager but 65 others thought she was a pain.   Got a call from previous broker. Sam you are still there there are just 5 agents and 4 others just hang their license so they do not care office is closed.  I recommend this brokerage.  Good luck.  

Oct 06, 2021 09:05 AM
Dorie Dillard Austin TX

You are right Sam Shueh . Poor leadership can sink a brokerage faster than anything.

Oct 12, 2021 06:40 PM
Kimo Jarrett
Cyber Properties - Huntington Beach, CA
Pro Lifestyle Solutions

Circumstances determine who we work for and who knows how a leader will act until you work with him? If all leaders were exceptional, we wouldn't need a  Realtor code of ethics, and yes, I agree agents leave companies because of their leadership. 

Oct 06, 2021 09:32 AM
Dorie Dillard Austin TX

Hi Kimo Jarrett ,

So true!

Oct 06, 2021 08:16 PM
Dr. Paula McDonald
Beam & Branch Realty - Granbury, TX
Granbury, TX 936-203-0279

Leadership is critical. Leadership, however, does not mean providing leads - a big difference but many hungry agents simply expect someone else to bring them the work. Strong leaders encourage personal growth.

Oct 06, 2021 03:29 PM
Dorie Dillard Austin TX

I couldn't agree more! Encouraging growth and providing the tools sets an agent up for success.

Oct 06, 2021 08:15 PM
Paddy Deighan MBA JD PhD - Vail, CO
Paddy Deighan J.D. Ph.D

the old adage ...leadership flows from the top and it is so true.....the lack of leadership leads to a ship without a rudder - even for experienced agents

Oct 06, 2021 11:03 PM
Dorie Dillard Austin TX

Couldn't agree more with you!

Oct 12, 2021 06:38 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate Brokered by Real - St. George, UT
St. George Utah Area Residential Sales Agent

Love the message of your post Dorie! The last brokerage I left was because of the lack of trust, integrity and leadership. I found those again in my current office.

Oct 10, 2021 05:41 PM
Dorie Dillard Austin TX

Good for you Wanda Kubat-Nerdin - Wanda Can! 

Oct 12, 2021 06:38 PM
Roy Kelley
Retired - Gaithersburg, MD

This is a very good reminder to share.

Take care, be safe and have an outstanding week.

Oct 11, 2021 08:31 AM
Dorie Dillard Austin TX

Will do! Same to you!

Oct 12, 2021 06:39 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Dorie, I worked for 3 employing brokers before becoming one.  One was the reason I opened my own business!  

Oct 12, 2021 06:08 AM
Dorie Dillard Austin TX

You made it happen Joan Cox ...good for you!

Oct 12, 2021 06:39 PM
Matthew O'Hare
Osterville, MA

I think that this generally applies across the board. Real estate especially is a field of relationships and it holds true that the relationships in one's office should be just as important. Like the clients that we serve, we too need to chase our joy.

Oct 31, 2021 07:51 AM
Dorie Dillard Austin TX

I agree Matthew O'Hare !

Nov 10, 2021 02:17 PM