Education & Training with Performance Development Strategies

Has this happened to you as you are growing your business? You are so involved in every little detail that you have missed some emerging opportunities. Every entrepreneur certainly knows that details are important and staying on top of them is very important. The devil is in the details as they say. You would not have gotten your business this far if you had set specific goals and took every action step. There comes a time when you hit a growth wall. You can’t do everything yourself.

Time to hire someone. Are you ready to delegate to the person you hired? I know, you are worried about all the details. Is this person going to do it as well as I can? I have to say that if the person can’t do it as well you then you will not grow, and you may lose business. It is your job to see that this does not happen.

When you hire a new employee is it very important that you are ready to devote time to train and empower. You must teach the mission and desired results. Remember, you want to take details off your plate. For example, don’t react in this way: When your new employee asks a question don’t respond by saying, “Don't worry, I'll take care of that. It's involved."

Get out of the way. Let go to grow. Learn to let go, train, and delegate with confidence.

Engage your employee from the very first day. Explain, train, encourage, and ask for input. Once you are certain that the employee understands encourage him or her to make decisions on his or her area. Encourage the input. Then monitor but gradually let go. Learn to look at key measurements that indicate the employee is on track such as number of calls answered, complaints resolved, orders processed, customer feedback and other key areas related to business outcomes. Then you get out of the details.

Manager with Dashboard

Instead of watching the details and the minutia keep your eye on the direction of your company and your overall results. Set up overarching monitors and measurements to measure the direction and success of your business. This measurement is your DASHBOARD. Think of it as the dashboard on your car. You look at the dashboard on your car to make sure that everything is working under the hood. Likewise, a business DASHBOARD helps you make sure that your people are performing the activities related to positive business outcomes. When you see something wrong with your car dashboard you ask a repair garage to handle it. Likewise, when you see a key business measurement change you ask your employees why and ask how it will be corrected. You maintain control while not being controlling. You have more important things to do such as promoting the growth of your business.

Get out of the way. Get out of the details. Let go, let them drive and watch your stress level decrease and your business grow.  For a similar post on our website see HOW CAN I BE SURE IT IS GETTING DONE.

Learn to delegate with confidence so that you can grow your business.

Contact us to learn more

or call 914-953-4458.

Comments (23)

Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Such incredible wisdom in this post Grant Schneider  you out did yourself, now the questions is how many will listen and heed your advice?? Endre

Oct 10, 2021 09:05 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, Grant... I never had any concerns about delegating when I managed large staffs in the corporate world. But I did watch carefully until I was sure someone could "fly" on his/her own.

Oct 11, 2021 04:28 AM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Grant. Expansion is like growing pains as a child. You don't like them but you like the results. Chart the path and follow it. Learn to let go! Enjoy your day.

Oct 11, 2021 04:46 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Grant - this can be a wide-spread issue in organizations(and any group) of all kinds.  It's definitely not easy but so important.  Balancing priorities comes to mind as do so many other "big picture" issues(and factors).  

Oct 11, 2021 04:58 AM
Brian England
Vacasa - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

I know that I would have a hard time with this which is one of the reasons that I have never had much desire to grow my business beyond what I could handle myself.

Oct 11, 2021 05:16 AM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

Larry and I like handling it all by ourselves in our successful business. Anytime we left it up to someone else, chaos prevailed!

Oct 11, 2021 06:21 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Thank you very much, Grant, for sharing your experience and your advice.

Oct 11, 2021 07:57 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Kathy - you certainly know how that works from your experience.

Ron and Alexandra - yes, Let go to grow. 

Andrea - believe me it is not easy for anyone.  We have to create that habit.

Endre - always the question.  I say a great referral for me is someone who wants it not who needs it.

Nina - right.  Not until you can delegate with confidence.

Wayne - yes, it is and be careful to let go at the right time.

Michael - indeed it is widespread.

Brian - ok that is fine.

Larry and Sheila - that works.

Roy - thank you.

Oct 11, 2021 09:32 AM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Grant it is not easy to let go at first, but once you do you realize you should have let go a long time ago.

Oct 11, 2021 11:02 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

George - it is a new habit to create.

Oct 11, 2021 11:05 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Grant Schneider - Another great post to share with those who want to grow their business.  The Achilles Heal of entrepreneurs is not coaching their employees in all aspects of the business, along with communication.

Oct 11, 2021 11:47 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, when I have gotten completely overwhelmed, I have had a TC, but have to say it almost took longer to be sure they didn't miss anything.

Oct 11, 2021 02:04 PM
Rocky Dickerson
Realty One Group - Las Vegas, NV
Superior Service!

Life is like monkay bars. You can't reach the one ahead until you let go of the one behind

Oct 11, 2021 04:39 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Sheri - that is a very good analysis of it.

Joan - there is a learn curve for sure with anyone.

Rocky - that is a good way to say it.

Oct 12, 2021 03:05 AM
Roy Kelley
Realty Group Referrals - Gaithersburg, MD

Good Tuesday morning, Grant.

Take care, be safe and have a great day.

Oct 12, 2021 04:17 AM
Anna Chroscicki
Re/Max Masterpiece Realty - Port St Lucie, FL
Realtor - St. Lucie County affordable Real Estate

This is so true. And I would be the first to say: I am not good at delegating. I would never open my own brokerage or team- just would not be good at it.  

Oct 12, 2021 09:19 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Lots of wise advice and guidance here, Grant. Delegating can be a challenge for some. You're not doing yourself, or your employee(s), any favors by not delegating.


Oct 13, 2021 02:56 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, I try and let go, but my personality reminds me, it mostly isn't in me.    :-)

Oct 15, 2021 09:42 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Hi Grant Schneider ,

Loved that Roy Kelley reblogged your post as I missed it. One always has to learn to get out of their own way if they hope to succeed long term!

Oct 16, 2021 05:46 AM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I concur Grant, I have had several employees and interns over the years. I know I have to spend the first 30 days devoted to their on-boarding and training. I have a 30-60-90 day goal board for them and an expectation that I can step away on day 91 and let them make the role their own, as long as I'm getting the results I expect, I let them do it their way with my systems. It's led to some excellent years of assistants and assistance.

Oct 17, 2021 07:25 AM