Do you go the extra mile to get your listings sold? I'm sure most of us do.
Recently a slow moving property needed an extra push to find the right buyer. The seller took much of my advice to heart; we cleaned, decluttered, put things in storage and made pre-listing repairs to the home. We had professional photos, a social media campaign, and a fair amount of interest during the first two weeks of showings. Then interest fizzled. We attributed the lack of showings to Labor Day, the back-to-school rush, etc.
Meanwhile, the sellers packed up and moved out of state. They left several checks, written 10 days apart, to pay their yard man, so the grounds would always be presentable for showings.
One Saturday, an agent called to schedule a second showing to an interested party. As luck would have it, the yard man didn't show up according to his schedule. We called to remind him to mow, but he was out of town and unavailable til the following week.
Knowing that all showings are important, there was no way I wanted prospective buyers to view the house with a straggly, unkempt yard. So I got in my car and drove the neighborhood in search of an available yard man.
It didn't take long to flag someone down. I asked if he had time to add an extra yard to his chores that day. We exchanged phone numbers, and less than an hour later, my would-be hero arrived at the listing ready to work his magic.
I was elated. The yard looked fabulous for the appointment, and the seller was grateful I found someone on such short notice. 24 hours later, we had an accepted offer.
It doesn't take a lot of effort to go the extra mile. But that effort goes a long way toward building a happy, satisfied client base.