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CHANGING THE CULTURE WILL CHANGE THE OUTCOME

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Education & Training with Performance Development Strategies

Positive outlooks lead to positive results. Attitudes, behaviors, beliefs, and values make up a culture. Every organization has a culture, but the real question is whether it is a culture that produces positive outcomes. If it does not you may need an intervention to help sort out the culture you have versus the culture you want.

Attitudes drive culture. Zig Ziglar said it best, “Your attitude determines your altitude.” The fact is that people do not put enough emphasis on how attitude affects performance. As leader you create the inspiration and model the optimum behavior.

An organization that has a positive vision and values, and that has leadership that lives and promotes those values is creating a positive culture. But if there is a negative attitude at the top the culture of the organization is doomed.

There is a strong link between attitude and performance. Let’s start with defining what attitude means in this context. An attitude is a pattern of thought. These thought patterns develop over time. In fact, many new thought patterns have evolved over the last two years. I am sure you have already discovered that it is not that easy turning the switch. Expect now to put in work and effort change your outlook and the outlook of your organization.

The habits and behavior of the leader has impact on the outcomes of the organization. We lead by example, and we model the behavior for the organization. What type of behavior and habits are you modeling?

And if we want to get different and lasting outcomes, it’s not enough to change our behavior. We must also change our attitudes and beliefs. These attitudes and beliefs have been embedded over time. Just think about how often we might say, we tried that once and it didn’t work. Experience affects our attitudes and beliefs. All of us can think of an unpleasant experience that we have had in the past. We may have tried something in the business. Then something negative happened.

Did you ever have an experience of getting supposedly well-meaning advice from someone. Then that advice turned out to be bad advice.   You probably wanted to avoid another unpleasant experience again, so you focused on what didn’t work rather than the rewards of success. Let’s explore this.

Attitudes

Would you agree that you need to have passion to be successful? Is your heart in your business? If it is not, you might want to consider getting out and searching for what you really desire. On the other hand, if you really love, let’s say, real estate sales you should be focusing on the rewards. You will have obstacles, but you can plan for them and anticipate them. Changing your thought patterns and your outlook is about changing attitudes. Focus on the reward of more sales rather than the problems.

Then make sure that your new behavior is consistent with your new attitude. Stay focused on what you want and what can go right-- in short what you can become.

If you are the leader, you will set the example and ultimately the values and culture of your team.  For a similar post on our website see POSITIVE CULTURE LEADS TO POSITIVE OUTCOMES.

We can help you transform your organizational culture.

Contact us to learn more

or call 914-953-4458.

Posted by


PDStrategies.net

Armonk, NY
Port Saint Lucie, FL

(914) 953-4458
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Grant Schneider,
CBC, SPHR, SHRM-SCP*

*Certified Business Coach,
Senior Professional in Human Resources

President, Founder
& Leadership Coach

About Me

 

Comments(26)

Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Laura - and having consistent values makes the course clearer.

Brian - spend a littel time in an organization and you can tell what the culture is.

Ron and Alexandra - absolutely.  Make sure that you let in only people with shared organizational values.

Michael - thank you for your very thoughtful comment.

Nov 08, 2021 05:40 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Nina - it certainly is a rigorous process.  It takes plenty of time in strategy sessions.

Wayne - not sure it will help.

Nov 08, 2021 05:58 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, so far the culture around my business is good, and Laura & I have frequent conversations to keep the communication open.

Nov 08, 2021 06:22 AM
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

Well said Grant Schneider . Brokers and agents need to take note. If a Broker is wondering why there seems to be a revolving door when it comes to his/agents they need to evaluate the attitude of their business. Agents looking for a brokerage need to note if other agents are coming and going at an unusual pace.

Nov 08, 2021 07:19 AM
Roy Kelley
Retired - Gaithersburg, MD

Thank you very much, Grant, for sharing your experience and your advice.

Have an outstanding week.

Nov 08, 2021 10:12 AM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Grant Schneider - another great post.  The change does start at the top.  The company culture reflects what the top leaders show to the rest of the company.  Sincerity will shine through and help change the culture to a positive outcome. 

Nov 08, 2021 02:38 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Joan - sounds like you are really doing well.

Bob - and some brokers really don't get that.  I know.

Roy - hope you are havin a happy Monday.

Sheri - for sure they are watching.  Lead by example.

Nov 08, 2021 03:25 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Grant the first sentence to your blog alone packs a powerful message.

"Positive outlooks lead to positive results."

Nov 08, 2021 03:26 PM
Lawrence "Larry" & Sheila Agranoff. Cell: 631-805-4400
The Top Team @ Charles Rutenberg Realty 255 Executive Dr, Plainview NY 11803 - Plainview, NY
Long Island Condo and Home Specialists

So true, not every organization produces POSITIVE outcomes. Through the years at different places I have worked, some company leaders at the top had not idea what was happening in their organizations. 

Nov 09, 2021 04:28 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Tuesday morning, Grant.

Take care, be safe and have an outstanding day.

Nov 09, 2021 08:17 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Grant- I couldn't agree more with your post. Whether the company is a huge conglomerate or a small team, the attitude and culture is a trickle-down occurrence.  I had the pleasure of working for a company in Houston where the owner created the perfect work environment and culture. 

Nov 09, 2021 09:54 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Grant, great post to remind companies, how employees are feeling has a lot to do with the success of a company.

Nov 11, 2021 06:40 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Nov 13, 2021 05:52 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Values and attitude are so important to the success of a person or an organization. Thank you for the post!

Nov 14, 2021 05:14 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Grant Schneider ,

Another excellent post filled with wise advice. I've always loved the quote by Zig Ziglar. Any change starts at the top. In establishing the positive culture where everyone thrive, always begins at the top of company.

Nov 14, 2021 05:15 AM
Hella M. Rothwell, Broker/Realtor®
Carmel by the Sea, CA
Rothwell Realty Inc. CA#01968433 Carmel-by-the-Sea

This message and "culture" should also spread outside the workplace.  People like to be around positive people not negative ones.  I know it's helped my small business immensely in the past 3 years during these trying times.

Nov 14, 2021 08:25 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Hi Grant another excellent post chock full of wisdom on every level.  I feel like I grew up as a Zig Ziglar 'baby' per se.  Attitude starts within and it's all up to each one of us to decide. Another way of saying  - Leadership of Self.  Years ago both Gary and I went through an intensive series of Leadership seminars and we then staffed as well.  That was a fantastic opportunity to see our thinking 'as a work in progress' and how it worked or didn't within the greater community. Good stuff.   Have a wonderful Sunday and hug that adorable grandchild of yours!

Nov 14, 2021 10:12 AM
Aura Alex
Seattle, WA
Retired Real Estate Pro

Thank you for the excellent post, Grant Schneider. I spent many years working with startups and small businesses during the dot-com boom and bust. One thing that stood out from my experience is "culture." and how culture can "make or break" a company. A positive culture is the DNA of successful startups and existing businesses, and "culture" starts at the top. 

Nov 14, 2021 10:49 AM
faye schubert
Retired - Branson, MO
Living the Branson Lake Life

Almost 30 years that I worked in the roller coaster oil industry, culture and core values were everything! We stayed focused as we had a strong set of beliefs and values to achieve goals. We kept our eyes on the windshield and not the rear view mirror. 

Nov 15, 2021 06:42 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Love your post Grant Schneider! I think we have all fallen into the negativity trap at some point or another, how quickly we climb out of it makes the difference as well as who is in there with us (or waiting in the sunshine). What we focus on, grows. That is my mantra on repeat when things don't go according to plan or on a when it rains it pours-kinda day. Do I want more problems? Definitely not, so I must focus on something positive instead.  

Nov 15, 2021 09:51 AM