Ask An Ambassador: Got A Question?

Real Estate Agent with RE/MAX Alliance 513.520.5305 SAL.2002007747

Once upon a time if you had a question in the Rain you'd just find Brad, Bob or Kerrie and ask.  The community was still fairly small and those people were very visible on a daily basis.

Obviously those days are long past so if you've got a question, so you're going to have to seek answers from a different source.

The good news?  There's a wealth of information in this community and the culture promotes sharing.

Depending on your time here the answers to your question might be easy.

You know who works with probate.

You know who knows GREEN homes.

You know who specializes in various locations, types of homes, types of sales, etc.

You call one of your ActiveRain friends, ask you question and get the answer you need.  Been there, done that, got a few t-shirts! :)

But say you're newer to the community and don't have that network established yet, what do you do?

Well, there's the Q&A section (click the link or look at the top Menu bar for Q&A).

You can post a real estate related question and chances are good that you'll get a legit answer to your question, along with a few AYB (ask your broker), I don't know and looks like XXXX provided you a good answer!

You can ask as yourself or Anonymously if you choose (but know that if you respond to a question asked Anonymously you'll out yourself, and also know some people have issues with Anonymous questions).

Now if you venture outside of ActiveRain or real estate related questions, you might find yourself in the "play stupid games, win stupid prizes" category.  Spam questions get axed.  Historically, questions that provoke political brawls are also likely to get whacked.

If you've got a tech/how to question about ActiveRain, posting in Q&A is first line triage by ActiveRain Member Support.  ActiveRain Member Support has direct access to the development team to notify them of issues.

Rumor has it that Support has been restaffed and are actively addressing messages to  Hopefully we've seen the last of the "black hole" days of sending emails to Support.

Bottom line, you can ask any active member (Ambassador or not) and they'll do their best to help you, or point you to someone more likely to have the answer you need.

Until next Tuesday, just Ask An Ambassador (or Q&A) if you need help!

Bill & Liz aka BLiz

Posted by

Serving Warren County Ohio & Adjacent Areas


The Liz Spear Team of RE/MAX Alliance
Elizabeth Spear, ABR, CRS, Ohio License SAL.2002007747

William (Bill) Spear, CRS, Ohio License SAL.2004011109  Kentucky 77938
Ask for us by name if you visit the office!

EHO Two locations: Lebanon & Mason, OH
Bill Direct:  513-520-5305
Liz Direct: 513-265-3004     
Fax: 866-302-8418


Search Homes:  Https://

Our Website:

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Comments (13)

Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Liz and Bill,

Active Rain is a Wonderful place for resources.  Wishing you and you a wonderful holiday. Cheers, A

Dec 21, 2021 12:48 PM
Liz and Bill Spear

I've never asked a question of anyone in this community and not received a response.

Dec 21, 2021 01:21 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

This one, along with being featured, deserves a reblog!

Dec 21, 2021 06:04 PM
Liz and Bill Spear


Dec 22, 2021 05:20 AM
Patricia Feager, MBA, CRS, GRI,MRP
Selling Homes Changing Lives

Liz and Bill Spear - Thank you for all the great information you provide here on ActiveRain. I love that you shared: "There's a wealth of information in this community and the culture promotes sharing."

I would like to take this opportunity to wish you a very Merry Christmas and Best New Year!

Dec 21, 2021 06:38 PM
Liz and Bill Spear

Merry Christmas and Happy New Year to you!

Dec 22, 2021 05:21 AM
Kat Palmiotti
406-270-3667,, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

You are absolutely right - there are a ton of resources here. If you have a question, head on over to Q&A and ask - you're sure to get an answer!

Dec 21, 2021 06:47 PM
Liz and Bill Spear

For the most part it seems Q&A can help.  Typically by the time I see a question someone has already provided a solid answer.

Dec 22, 2021 05:22 AM
Brian England
Arizona Focus Realty - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

That is the importance of interacting in the Rain, you get to know what others know and when you have a question, you will know who has the answer for you.

Dec 22, 2021 05:16 AM
Liz and Bill Spear

And I've tapped into that network when needed to help my family during some tough times.  Knowing who knew probate and who knew Virginia law and getting their advice removed a lot of stress when my brother passed unexpectedly.

Dec 22, 2021 08:54 AM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Bill (and Liz too) - there is absolutely no shortage of answers on this platform.  Of course, some are more useful than others.  After all, let's remember this is the Internet.  🙃

Dec 22, 2021 05:20 AM
Liz and Bill Spear

Woof!!! :)

Dec 22, 2021 08:55 AM
Michael Jacobs

Liz and Bill Spear - 😼 too.  

Dec 22, 2021 09:00 AM
Liz and Bill Spear

and bzzzzzzzzzzzzzzzzzz

Dec 22, 2021 04:54 PM
Ray Henson
eXp Realty of California, Inc. (lic. #01878277) - Elk Grove, CA

Thank you for all of your great tips.  They will be especially helpful for those just coming into ActiveRain.

Dec 22, 2021 07:27 AM
Liz and Bill Spear

Always happy to hopefully help reduce the learning curve and make someone's experience in the Rain better.  They do better, we all do better.

Dec 22, 2021 08:56 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Bill:

AR is a great place to get answers to all sorts of questions, whether you ask individuals (publicly or by giving them a call), when commenting on blog posts, or in the Q & A section. It's a pretty helpful place to be!


Dec 22, 2021 03:07 PM
Liz and Bill Spear

That it is!

Dec 22, 2021 04:53 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

So many resources here.  It's always where I start when I have a need out of my area.

Dec 22, 2021 05:48 PM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

In days of old, there was a large staff to handle Support questions.  The rumor with the current group is maybe 2 people and they are not part of the development team.  They will get it done but patience is important.  As you state however, asking one of the seasoned members of the platform as well as the Q & A could resolve a lot of issues.

Dec 23, 2021 02:03 PM
Liz and Bill Spear

Ed, Even if it's just 2 people and they're knocking out tickets and putting an end to the Q&A posts of "I've tried to reach Support for 3 months about billing and no response!", I'll be a happy camper.

Dec 23, 2021 05:56 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
A moving experience!

I miss Kerrie.

Dec 24, 2021 05:41 AM
Liz and Bill Spear

I think all that were around then do.

Dec 24, 2021 02:46 PM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good afternoon Bill,

There are so many excellent resources in Active Rain to call in when need some help. Glad to hear the support staff has been re-staffed! That is huge!!

Dec 24, 2021 12:22 PM
Liz and Bill Spear

It's been badly needed for some time.  Way too many Q&A entries of "I've tried to reach support and no one responds".

Dec 24, 2021 02:47 PM
Jim Paulson
Progressive Realty (Boise Idaho) - Boise, ID

Is there a list of current ambassadors anywhere?  It would be nice if they were all listed with links to give them some added exposure for donating their time and knowledge!


I guess this would be a good question to post on the Q&A section, so I will give it a try. 

Dec 25, 2021 06:56 AM
Liz and Bill Spear

Jim, on most of the pages in the footer, bottom right under Important Links is "ActiveRain Ambassadors".   Click that link to get the full list of Ambassadors.  Some are more active than others, but everyone that currently holds the position is listed.

Dec 25, 2021 07:21 AM