Things Lost to the Internet by Kathleen Daniels

Real Estate Broker/Owner with KD Realty - 408.972.1822 CA DRE#01366594

In the January 2022 Challenge, things lost to the Internet, we are asked to reflect and write about what we have experienced as the biggest change the internet brought to our business both in the way we do business and the way our clients do business with us.

It seems I’ve been around since shortly after the dinosaurs disappeared.

woman typing on an old typewriterI am among the generation that made the transition from a typewriter to an electric typewriter. Everything that evolved thereafter brings us to where we are today.

Of course, that technology is used in a variety of ways to access the Internet in terms of some form of keyboard.  

I’ve seen so many changes in my lifetime I had to do some research on when the Internet came about.  There was a lot to read and a lot to learn, I’m going with the official birthday of the Internet, January 1, 1983.  [source]

That means, 39 years ago today. 


I received my real estate license on January 18, 2003.  This month I will complete 19 full-time years working as a real estate professional. 

As I reflect back, speaking of "lost", given that I lack a sense of direction, the first and most important way the Internet changed the way I do business is with GPS. I paid over $3,000 to have it installed in my car. I no longer needed to map out buyer tours which prior to installing GPS in my vehicle, I used the Internet to do.

While I do know my way to San Jose, and my way around San Jose, I was challenged to know the best logical, time-saving route.  It was not uncommon to show 10 properties on a tour. Mapping out a tour meant avoiding switching back and forth across town. Factoring which homes were vacant, which homes would be open, and which homes needed an appointment meant that there were times the last showing of the day took us back to where we started.  It could not be avoided. I programmed the GPS with all of the addresses and off we went. 

Today I have built-in GPS in my newer vehicle and even though we have GPS with our smartphones, the GPS in my vehicle is what I primarily use because I can drive and also see a much larger map on the dashboard. 

The advantage of our smartphone GPS telling us step by step how to get to our desired location is we no longer need to type or program anything.  We just ask and it is given. 

Other ways the Internet and technology changed the way I do business are with the speed at which communications are made, in real-time. We can send an email or text and without delay, the message is sent.

The downside to this is that many people expect a response just as quickly.

Younger generations do not know what dial-up was like. Most of us were patient as we waited to get online, and we were thankful to have it. Imagine having to wait to get connected to the Internet. Today we get instant access. 

I am spoiled with the speed of the Internet.  As mentioned in the book, we have lost many things to the Internet.  It is unlikely we will see the return of the many things we have lost.

Internet technology and living with many devices that keep us “connected” are here to stay.  

The real question is:  Are we really connected or has technology in many ways disconnected us from more of a human, personal, touch?

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I specialize in probate real estate.
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“From the moment we met Kathleen, we were impressed with her professionalism, knowledge, patience, respect, humor, attention to detail, and compassion.  She's the Whole Package ~ excellent agent and wonderful human being!  In a potentially stressful experience, we have felt in good hands all along.  We are so grateful and recommend her without hesitation!”

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Comments (35)

Brian England
Ambrose Realty Management LLC - Gilbert, AZ
MBA, GRI, REALTOR® Real Estate in East Valley AZ

The internet has been around for most of my life and I have always relied heavily on it along with other technology so this might be a tough challenge for me to participate in, haha.

Jan 02, 2022 03:51 AM
Kathleen Daniels, Probate & Trust Specialist

You have got it in you Brian England I know you do.  You have the creative ability and the skill to frame it up from your experience and perspective. 

Jan 02, 2022 01:12 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Good morning, Kathleen... loved this trip down memory lane! I've got maybe 10 years on you in this business but I sure do remember the old days. I also started with a manual typewriter back in the 1960s and went electric. How exciting was that! I actually never touched a computer or sent an email until I was 50 years old.  I also remember mapping out routes with a paper map before the days of GPS. And in the good old days when I sold real estate in NYC, we had no MLS, no computers, no cell phones... and yet... we managed to sell a boat-load of real estate! (Some days I wonder to myself how we managed to do that.)

Jan 02, 2022 06:02 AM
Kathleen Daniels, Probate & Trust Specialist

How blessed are we to have lived and experienced all that.  Selling real estate in New York as you did, when you did, I wonder how you did manage that.  With a will, we will always find a way Miss Nina Hollander, Broker 

Jan 02, 2022 01:14 PM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good morning Kathleen - thanks for sharing this one.  I have not checked the contest yet but I will have plenty to write.

Jan 02, 2022 06:37 AM
Kathleen Daniels, Probate & Trust Specialist

We look forward to reading what you have to write about Grant Schneider 

Jan 02, 2022 01:14 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

There are definitely two sides to the technology changes we have seen. On the negative side, there often seems to be a lack of interpersonal communications - the old fashioned way.

Jan 02, 2022 06:56 AM
Kathleen Daniels, Probate & Trust Specialist

Hello Kat Palmiotti - I do agree with the lack of interpersonal communication.  Layering that with the impact of the - you know what - it makes that level of communication even more challenging. 

Jan 02, 2022 01:16 PM
Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Good morning Kathleen Daniels, Probate & Trust Specialist, there are many benefits to all the technology tools we have, however, there's less human-to-human interaction. I remember placing a call to Istanbul Turkey with the assistance of an operator, then, wait until the call was connected. 

Jan 02, 2022 07:01 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Oh my, you mention something that I forgot about ... waiting for calls to be connected. That triggers my memory of party lines as well.  Holy Crow ... we have lived through and experienced so much from technology Beth Atalay 

Jan 02, 2022 01:17 PM
Marte Cliff

Our first phones out at "the ranch" were on a party line. We used to ask Minnie to please hang up when we were talking.


Feb 27, 2023 07:27 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Kathleen I am so old school you will not believe it, like you I started on the Typewriter even took a course during the summer so I do not waste 'good' courses during the regular High School Season, and that was the Summer of forward to the mid nineties when I became a Realtor in Boston, MA I had maps and initially a beeper to go to a pay-phone:)) anyway this will be a fun  Challenge. One I will have to participate in...Endre

Jan 02, 2022 05:27 PM
Kathleen Daniels, Probate & Trust Specialist

Oh my gosh,  I forgot about the beeper and find a pay phone Endre Barath, Jr. - Geez, I did that too. How could I forget that? Oh so seemingly long ago. We look forward to reading your post. I know it will be entertaining. 

Jan 03, 2022 07:35 AM
Georgie Hunter R(S) 58089
Hawai'i Life Real Estate Brokers - Haiku, HI
Maui Real Estate sales and lifestyle info

I really feel sorry for today’s kids who have never known life without smart phones and the Internet. When the Internet goes down, they won’t know what to do.

Jan 02, 2022 06:07 PM
Kathleen Daniels, Probate & Trust Specialist

Georgie Hunter R(S) 58089 - I confess. When the Internet goes down now. I don't know what to do. LOL. I do manage to find something yet we are all so spoiled by instant access. 

Jan 03, 2022 07:36 AM
Mayra Espinosa Realtor San Mateo Pacifica Homes
Mayra Espinosa Broker- Realtor | Call 650-996-8961 - Pacifica, CA
San Mateo County Real Estate | Buy | Sell | Invest

Hello Kathleen Daniels, Probate & Trust Specialist

I enjoyed reading your blog post. It was like going into the past and evolving back to the present. 

In my personal experience, the internet and social media are like a two-faced coin; one side is good, and the other is evil.

All invention of humankind has been created to solve imminent problems, either to protect us from our enemies or help us carry out activities faster and better. If the internet is used in moderation, socially, it can be a great asset. Let's be conscious and use the internet to enhance our social skills without getting disconnected.


Jan 04, 2022 12:53 PM
Kathleen Daniels, Probate & Trust Specialist

Hello Mayra Espinosa Realtor San Mateo Pacifica Homes 

Very well said!

I believe I have achieved moderation with the Internet. I enjoy talking with people on the phone. 

Yesterday, I had an hour-plus conversation with a friend of over 40 years who moved to San Diego. I prefer phone and face-to-face connections over text and social media.

Thank you for stopping by and commenting.

Jan 04, 2022 02:01 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC

I love, love, LOVE your comment Mayra Espinosa Realtor San Mateo Pacifica Homes and perfectly said, as Kathleen noted!

Jan 04, 2022 07:31 PM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

Technology has advanced us from getting together to getting connected online. I do keep in touch with family members and friends more through the internet than in person, especially in the last few years. It is easier, less costly financially and does not require boarding a plane, where almost anything can happen!

We are in an instantaneous world, which is convenient in some ways but the expectation is often set way too high by younger generations or older, impatient ones. I do enjoy my time away from the computer and am looking forward to another growing season! Well written post Kathleen and congrats on the feature!

Jan 06, 2022 06:09 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I miss the old Internet sound that used to make everybody know that they were online. Skreee sooo weeomweeom

Jan 08, 2022 06:32 PM
Bob "RealMan" Timm
Ward County Notary Services - Minot, ND
Owner of Ward Co Notary Services retired RE Broker

It is true we have really lost a lot of quality and depth in our communications Kathleen Daniels, Probate & Trust Specialist . I like ALL the responses and Laura Cerrano really makes me smile. 

Jan 13, 2022 02:16 PM
Buzz Mackintosh
Mackintosh REALTORS - Frederick, MD
“Experience, reliable, leadership”

The art of reading a map has been lost to the GPS. A few years ago my daughters phone died and she had to call my Wife for directions to get home from just a few miles away. Many rely too much on the GPS and don't learn the paths that surrounds them.

Jan 18, 2022 09:01 AM
Debb Janes
Nature As Neighbors - Camas, WA
Put My Love of Nature At Work for You

I so enjoy real conversations. Face to face where we can see another's face and how they respond to something. That is the real loss as you mention. 

Jan 21, 2022 08:00 AM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Kathleen I believe we block out things we did not like:) as to payphones and beepers... I also remember moving from an over sized beeper to one the size of a pen:) Endre

Jan 27, 2022 10:33 PM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Kathleen Daniels, Probate & Trust Specialist - You have another fresh look at this challenge.  I like the "dinosaur" line.  I was probably your neighbor! HaHa. I can relate to everything you stated.  Great post!

Jan 31, 2022 07:53 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

I happen to live in the woods of North Idaho - where one had better know how to read a map. Depending on GPS can get you very lost - or stuck on an unmaintained road.

When you mentioned kids never having known dial-up, my first thought was rotary phones! Those were definitely dial-up - not pushing a button to call one of your most-called numbers.

I do agree that I am spoiled by the Internet and email - and word processing.

Feb 27, 2023 07:31 PM
Paddy Deighan MBA JD PhD - Vail, CO
Paddy Deighan J.D. Ph.D

Great trip down memory lane …. I remember AOL 1.0 and dial up… my dad would pick up the phone and I would lose my connection!!

Feb 27, 2023 10:17 PM
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Experienced Agent in Kansas City Metro area

I do love GPS!  I remember when fax machines came into use!!

Feb 28, 2023 12:49 PM