Change Is My Middle Name!

Real Estate Agent with HomeSmart Real Estate AZ Broker BR030809000

Change is really one and the same with my middle name 'Banana'!  When I think back and reflect to my early days in the business I have to smile at the hundreds and hundreds and hundreds of changes I've make due to the Internet and beyond. The picture above was taken at my first real estate companies grand opening of our new upscale office at the country club. At that point there were no computers in the office or in my home. No pagers, no faxes, just stuff being done the old fashioned way and building long term relationships along the journey.  And this has proven priceless to this day!


We had one of the best brokers I've ever had in those early days. This man was a genius business man and mentor. He was light years ahead of the competition in town and always had a flare for creating new ideas for all of us agents. I learned how to build and maintain referral business from him.  I still do these same things to this day.  He mentored us that it's all about relationships - and it truly is to me and always will be. One other important thing I learned from him was  to always do the right thing for your clients.


Always make things right for your clients - always!


Many of our clients going back to 1987 are good friends to this day.  We just happened to enjoy lunch with one of my very first clients.  What fun it was to talk  and reminisce about all the changes  from then and now. It's amazing. Their now 20 something son is thinking of buying his first home. What did they tell him? Call Anna Banana!


Here's a a few old style things we did. in my early days in the biz.  Every new listing had paper flyers with photo of the home.  He upped the game and had 100 or so  color photos made and each agent pasted them on their flyers within an hour. It was a stand out marketing edge above all others but of course,  others quickly followed.  He also was a huge proponent of networking and being a participating member of the Chamber of Commerce. We had personal photo shoots  with a variety of photos for events or marketing piece. That was always fun to have professional photos taken! People would stop me in the street and say - we saw your picture in the paper! Or they'd show up at an open house and say - you are so creative.  But I had my broker to thank for all of that!


In 1988 we had the first (and only) computer in the office, dial up of course. And I think pagers and faxes came in about the same time. Wow now that was exciting! We were able to send and receive contracts rather than having to personally drive it around and/or Fed X them for signatures.   But still, the whole process was cumbersome between title company, lenders, clients etc. 


In 1989 I was fortunate to have a genius friend that hooked up a computer in my house and I could dial into MLS.  Now that was so awesome, albeit slow.  I was hooked and started to learn all I could on how to create a better flow of information. As for emails, I remember having lunch with a church buddy  (engineer) when I first heard the word. I had no idea of what he was talking about and of course he  was kind enough to clue me in, thankfully. And then my first cell phone, somewhere around 1993, I think. I bought it at Sears, can you believe that!  I had that same number for many years. When blackberries came in I was hooked on that right away but that was much later, 2004 maybe. And then my favorite, the iphone.   I still have one today but of course it's got a ton more bells and whistles and basically is my office away from the office. One last techie first 'website' if I can even call it that was in 1995.  Somebody said - hey spend $50 and you can have a 50 word 'website' to bring in clients from around the country. Why not I thought!  You'll never believe within a month or so I had my first client calling from FL, moving to Phoenix to work with Intel.  Of course the reason was two fold of which at that time I didn't realize.  There were very few folks on the web and to top that off -  one that called themselves Anna Banana which stood out to this whiz of an engineer guy.  I was hooked on this new web thing!


Did I lose anything to the Internet.  Not really. I still conduct business and life on a relationships basis.  I love the changes from 1987 to now and look forward to many more changes.  It's exciting, isn't it?!


This is getting long so if you've read it to this point - thanks!  I appreciate that!  I could go on and on but that will be for another contest.  


Speaking of contests, a big shout out to Gary Frimann, CRS, GRI, SRES and Kathleen Daniels, Probate & Trust Specialist for hosting this very fun contest!  If you haven't written a post yet you still have up to Jan 31 to so do.  Get cracking!

January Challenge-- Things we Have Lost to the Internet




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Comments (69)

Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Endre Barath, Jr. it is indeed about relationships!  All the other stuff has made it so easy for us to spend more time with folks and out in the field!

Jan 26, 2022 10:32 AM
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes™- by eXp Realty - Vancouver, WA
REALTORS® in Clark County, WA

What a fun story and solid entry for the challenge. Great photo too. :) 

Jan 27, 2022 06:25 AM
Pat Starnes-Front Gate Realty
Front Gate Real Estate - Brandon, MS
601-991-2900 Office; 601-278-4513 Cell

Oh the memories that came flooding back as I read your post! I was licensed in 1988 so I remember many of the things your mentioned. Thanks for the walk through memory lane!

Jan 27, 2022 09:36 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Pat Starnes-Front Gate Realty you totally understand what I'm talking about!!  It's been kind of fun thinking about it all and honestly I'm amazed we made it through it all so easily (or so we thought back then). It was way more work and time!

Jan 27, 2022 09:39 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

I read and enjoyed every word. We were early adopters of technology, but we always knew the value of creating relationships, networking, and making our clients feel important. Naturally, we learned how to use the tools and the marketing to save time and learn how to continue to get repeat clients. Thanks for sharing !  I loved your photo and entry. 

Jan 28, 2022 09:49 PM
Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

I started in 1985 taking the test on my 18th birthday. I was a computer information systems major back then. Joining the family real estate business i was "thrown" right into running open houses on new construction. I got my first sale that first weekend. I knew real estate was for me. Searching the mls was looking through a phone book size book that came out monthly and we had to share it with all the people in our office. I saw the changes you saw and have to say i LOVED my pager. Maybe cause i could hide unlike todays cell phones. I still have my pager, i'm thinking of wearing it one day and see if anyone notices. It doesnt work, but looks cool. In this business you have to change or get left behind. Of course i hated change but learned quick i did not have to like it, but adapt to it and stay ahead. 

Jan 29, 2022 05:16 AM
Wanda Kubat-Nerdin - Wanda Can!
Red Rock Real Estate (435) 632-9374 - St. George, UT
St. George Utah Area Residential Sales Agent

What a beautiful shot of you Anna! Change is immanent, it creates an adapt/adjust environment and business has become easier because of the internet, I do agree.

Jan 30, 2022 05:48 PM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC

Change IS so much a part of our lives as we age - and as technology continues to improve and dominate our lives, Anna! It's a wonderful thing - in many, many situations! How else would any of us know the amazing Anna Banana?!!

Jan 31, 2022 10:18 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Thank you Margaret Rome Baltimore 410-530-2400 ! Many of us were early adapters and it's worked out well for us.  So much to learn and always will be!

Feb 01, 2022 09:31 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Scott Godzyk wow I didn't realize you started at age 18.  That is awesome!  Funny thing is I sold the very first house at my very first open house, very first day.  Every once in awhile I see someone who is wearing what looks like a pager....could that be.  Do they really still have those?

Feb 01, 2022 09:35 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Thank you Wanda Kubat-Nerdin - Wanda Can! We're on the same page, change happens and it goes on and on.  Thankfully!

Feb 01, 2022 09:36 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Debe Maxwell, CRS change is life in my mind!  My Mom said for years, when you're through changing you're through!!  And you know Mom's are always right!!  LOL  All the techie changes have made things so much easier and opened all of our worlds to a far greater sphere than was possible before.  Especially AR.

Feb 01, 2022 09:38 AM
Roy Kelley
Retired - Gaithersburg, MD

Good Monday morning, Anna.

Have a great day and outstanding week.

Feb 07, 2022 05:49 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Thanks Roy Kelley you as well!

Feb 07, 2022 09:33 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Anna, great story, and those early years were the best.    Interaction in person was the best.

Feb 23, 2022 06:24 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Joan Cox glad you liked my story!  Personal touches are still the #1 thing I do and appreciate the most in biz and life!

Feb 23, 2022 08:42 AM
Ann Hayden 636-399-7544
Berkshire Hathaway HomeServices Select Properties-St. Louis Missouri - Des Peres, MO

Anna Banana Kruchten CRS, Phoenix Broker ,

The Internet is very helpful in this business.  Now if we could just get all agents to play fair.  

Happy selling!

Feb 28, 2022 10:19 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Ann Hayden 636-399-7544 now wouldn't that be nice if all played fair.  I continue to do so and I'm sure you do as well.

Feb 28, 2022 11:52 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

We do seem to be on the same wave length in the way we think and celebrate life. Sometimes change is just the icing on the cake Anna. Happy Thursday my friend 😄

Mar 10, 2022 12:08 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Paul S. Henderson, REALTOR®, CRS indeed so!  Great minds on the same track!!

Mar 10, 2022 12:58 PM