The Florida Keys Board of Realtors in conjunction with District Four, Inc. presents: CRS 210: Building An Exceptional Customer Service Referral Business
Instructor Gee Dunsten has been in the real estate business for three decades, selling over $200 million during his career.
Gee is nationally recognized as a residential sales and marketing specialist, his practice is still located on the Eastern Shore of Maryland.
Gee has been a Senior Instructor for more than 10 years with the Council of Residential Specialists and in 2001 served as National President.
*CRS Instructors are subject to change due to unforeseen circumstances.
For Hotel Reservations at Key Largo Hilton Hotel Call 1(800) KEY LARGO (539-5274) and identify yourself as a FAR, District 4 Conference participant.
Course Description
Building an Exceptional Customer Service Referral Business is a highly interactive course designed to deliver all the essentials for refocusing the student's business plan to a customer service centered, repeat and referral business. The information provided will help identify the expectations of the "new consumer", the "new behaviors" necessary to meet those expectations and specific systems to make the agent's business more productive, more profitable and more enjoyable.
Course Content:
Attracting a higher caliber client Meeting the expectations of the "new consumer"
Dialogues and strategies for building a referral database
Delivery systems to generate a successful referral business
Thur., July 10 & Fri., July 11
7:45am Registration s 8am - 5pm Seminar
Key Largo Hilton Hotel 97000 Overseas Highway (MM 97 Bayside) Key Largo, FL 33037 Only $375 (Includes Continental Breakfast & District Conference Registration)
Attend the CRS Class on Thursday and Friday, July 10 and 11 ANDat no additional charge, you may attend the Professionals in Paradise Education Conference on Saturday, July 12. See schedule below:
Saturday, July 12, 2008 8:15 - 12:00 Registration for Conference 9:00 - 12:30 Exhibits will be Open 8:45 - 9:45 Breakfast with FAR Leadership 10:00 - 1:00 Cruising with Diversity By: Chuck Bonamer, CRB (3hrs CE) 10;00 - 11:00 Blogs, Hogs & Lattes - Building your Brand and Creating the Experience By: Deborah Boza-Valledor CRB, CRS, GRI 11;00 - 12:00 Coaching Yourself to Success - By:Renate Smith MBA, CRB 12:00 - 12:30 Reception in the Exhibit Hall 12:30 - 2:00 Lunch on your own 2:00 - 3:00 Effective Pricing Techniques for a Down Market - By: Marc Blackburn 3:00 - 4:30 Exhibits, Grand Finale, Door Prizes and Cocktail Party
Registration Form
Please complete and fax to 954-885-4986
___ Yes, I want to attend the District Conference at no extra charge.
Name: ______________________________________________ Tel: ________________________ Fax: ___________________ Address: ____________________________________________ Firm: _______________________________________________ Email: ______________________________________________ Amount: $ ____ Exp.Date: _____ /_____ Credit Card No.: _____________________________________ Sign: _______________________________________________ Cancellation for refund must be received in writing 72 hours prior and incurs a $100.00 processing fee.
Comments(0)