Are you listening?

By
Real Estate Broker/Owner with Godzyk Real Estate Services NH License 033394

I get asked why I share stories with you? It is because usually there is a lesson involved. Usually that lesson is for a home seller or home buyer to learn so they do not repeat other consumers mistakes. Every listing, every meeting with a customer and every day gone by is a lesson for me. I do not get every listing i interview for. Being an independent agent, I am up against the biggest companies every day. Some sellers think bigger is better. They will listen to what I have to say, but still choose the big company agent.

 

A couple asked me to stop by to discuss listing their home. They are retiring and moving South. They will spend summers in NH at their sons. I toured their home and answered their questions. The husband is ready to move now. The wife is not so ready to move. Then came the hammer. When asked how quick I could sell their home, the answer was the average is 2 to 4 weeks, however my target is 1 to 2 weeks. The wife propped up as she was not happy with that answer.

 

As the husband asked for a pen to sign the listing sheet, the wife grabbed it away. I knew the next question had to be “When does she want to move?” She said she did not know in a huffy voice. The right answer for me was to expand their options, that If they need 30 days, 60 days or 90 days, we can do that.

 

She looked at me and said she was glad someone was listening as she glared at her husband. She said she chose to interview me because through their several calls leading up the appointment, I answered my phone. I returned her emails. Now she knows for sure she will hire me to sell their home as I also listen. In the end she looked over and asked if I could set it so the new buyer closes in 60 days, as she needs time to get packed for her move. She picked up the pen and signed the listing. She flicked the pen across the table at the husband. He smiled and signed too.

 

THE MORAL OF THE STORY is that for you to know that all agents are not created equal and every consumer should take the time to hire the BEST not just the biggest agent. Let me show you there is a difference. Please Support locally owned and operated business. Locally owned and operated since 1985. THIS SELLER was referred to me. They loved that i took the time to listen to them and come up with a plan to sell the home. They loved even more I executed the plan that resulted in a quick sale. 

 

One of the most important thing in Real Estate for me is provide GREAT SERVICE. I want to stand out from the crowd. My philosophy is simple. To provide more personal and professional service to guide my clients through each step of the selling and buying process. Experience matters.

 

To CONTACT Scott Godzyk please call 603.661.2121 or EMAIL: Sctprop@aol.com .

 

About the Author: Scott Godzyk is the Owner/Broker of the Godzyk Real Estate Services in Manchester NH. Proud to be locally owned and operated with 35 years of experience, Scott is a leading Agent for Listing and Selling Homes in this area. We are Full Time Agents ready to serve all of your Real Estate needs. Servicing Hillsborough, Rockingham, Merrimack and Belknap counties. 

 

    

 

 

Comments (23)

Scott Godzyk
Godzyk Real Estate Services - Manchester, NH
One of the Manchester NH's area Leading Agents

That is so true Grant Schneider 

Mar 09, 2022 07:17 AM
Thomas J. Nelson, REALTOR ® e-Pro CRS RCS-D Vets
Big Block Realty 858.232.8722 - La Jolla, CA
& Host of Postcards From Success Podcast

I've learned the most about sales from more kitchen tables than any amount of classrooms. Listening and reading body language is key to serving people well.

Great post Scott Godzyk  !

Mar 09, 2022 07:46 AM
Paul S. Henderson, REALTOR®, CRS
Fathom Realty Washington LLC - Tacoma, WA
South Puget Sound Washington Agent/Broker!

I feel that is why god gave me these two big ears; to listen Scott. Happy Wednesday 🧐

Mar 09, 2022 08:11 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate

Hello Scott,  Listening truly is a skill.  And caring about meeting people's needs is priceless. Congratulations on getting another listing. 

Mar 09, 2022 08:46 AM
Aura Alex
CloseMyDeal, LLC - Seattle, WA
Need A TC? Virtual TC Services Nationwide

Your clients are lucky to have you representing them! Best to you!

Mar 09, 2022 10:55 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Hi Scott- your clients are lucky to have you on their side. How can we help a client or anyone if we don't listen to what they need or want? 

Mar 09, 2022 12:36 PM
Anna Banana Kruchten CRS, Phoenix Broker
HomeSmart Real Estate BR030809000 - Phoenix, AZ
602-380-4886

Scott so many folks that are making a big move do need more time to be out of house and accomplish all that needs to be done.  They're lucky to have you as their agent, you do listen to their concerns and work around them the best as possible.

Mar 09, 2022 12:37 PM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

                                                                     

                                              You've been featured in the group Bananatude!

Mar 09, 2022 12:38 PM
George Souto
George Souto NMLS #65149 FHA, CHFA, VA Mortgages - Middletown, CT
Your Connecticut Mortgage Expert

Scott Godzyk we can't satisfy a clients needs, unless we do what you did.  We first to ask ask, and then listen to the answer.

Mar 09, 2022 03:51 PM
Michael Jacobs
Pasadena, CA
Los Angeles Pasadena 818.516.4393

Hello Scott - listening always matters and careful listening matters most.  And the comment by Paul S. Henderson, REALTOR®, CRS serves as a good reminder of the saying "two ears, one mouth".  It never grows old.  

 

 

Mar 10, 2022 05:33 AM
Debb Janes EcoBroker and Bernie Stea JD
ViewHomes of Clark County - Nature As Neighbors - Camas, WA
REALTORS® in Clark County, WA

In my opinion,  listening is one our most important skills. Personally and professionally. 

Mar 10, 2022 08:05 AM
Kathy Streib
Cypress, TX
Retired Home Stager/Redesign

Mar 12, 2022 06:26 PM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

Too many agents listen with their mouths and only hear what they feel they need to hear and miss the clients' requests

Mar 13, 2022 05:19 AM
Kat Palmiotti
406-270-3667, kat@thehousekat.com, Broker/REALTOR® - Kalispell, MT
Helping your Montana dreams take root

Listening is a skill that comes in handy on a daily basis!

Mar 13, 2022 06:29 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Scott Godzyk ,

I'm so glad Kathy Streib included your post on her "Ah-Ha" moments for the week as I missed it. This message bears repeating..listening is the key to understanding our clients and their needs. Same applies to our family and friends.

Mar 13, 2022 07:00 AM
Miriam Odegard
United Real Estate Indianapolis - Indianapolis, IN
Real Estate Broker Serving Greater Indianapolis

So, how did it end? Did you sell their house and did the new buyer give them the time they needed? Inquiring minds want to know! ;) 

Mar 13, 2022 02:33 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Scott, what a powerful post and yes not all agents are created equal...I work for a huge brand name never the less they want me not the other agent from even the same big box company....Endre

Mar 13, 2022 05:09 PM
Debe Maxwell, CRS
www.iCharlotteHomes.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310 - Charlotte, NC
The right Charlotte REALTOR!

Oh, you are spot-on, Scott! Isn't that the way it always is with husband and wife though? Everyone else 'hears' but, him! LOL (Just kidding - my hubby is a great listener, thankfully!)

Mar 13, 2022 09:22 PM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Good one Scott Godzyk  Listening so very important. So Glad Kathy Streib found this 

Mar 14, 2022 10:47 AM
Nick Vandekar, 610-203-4543
Long & Foster Real Estate Inc 610-225-7400 - Devon, PA
Tredyffrin Easttown Realtor, Philly Main Line

I always love your stories, and reading our customers body language correctly can help us to turn them into a client. Only when we see the body language do we know we need to ask more questions or uncover some other issue that is going on. If we just plow on and give our presentation we can miss all the body language and the listing.

Mar 14, 2022 11:41 AM