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Which Hat Am I Wearing Today?

Real Estate Broker/Owner with Beam & Branch Realty TREC #547752

I bet most of you in any realm of the real estate industry can relate to the wearing of many different hats not only from day to day but moment-by-moment. The real estate world changes rapidly and is never the same and  completely unpredictable. Therefore, in order to survive and thrive in this business, we need to be able to pivot quickly and know which hat we are currently wearing.

Here are just a few of the hats we could be wearing at any given moment. I call these hats our A.C.E. hats:

Advisor - This hat is what most people expect from a real estate professional. We run market data, advise clients regarding the current market conditions, and assess reports. We provide our clients with any and all data points in order for them to make the best decision regarding their real estate transaction.

Counselor - We all know the importance of this particular role.  A huge part of real estate is to assist our clients through life events. We could be dealing with those who are purchasing their first home, the effects of divorce and selling property, or the loss of a spouse. There are many more real-life situations that involve real estate professionals on a daily basis.

Encourager - For most people, the purchase of a home is their largest investment. Because of this, it is very important that real estate professionals remain calm at all times and provide an ear and lots of encouragement along the way. 

No doubt, there are many more hats that we wear. The point is that real estate is fluid, ever-changing, and requires quick thinking along with a calm reserve. I have always shared with new agents that this gig is not for the faint of heart.

Whether you are an ACE agent or a rookie, knowing which hat to wear and when will make a world of difference for your clients. Be ready to keep your hats handy and to wear them frequently.

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Comments (20)

Mimi Foster
Falcon Property Company - Colorado Springs, CO
Voted Colorado Springs Best Realtor

Love love love your new signature! FABULOUS! And I have often said Realtors should have to have a four-year degree in psychology to do their jobs wells. Nice post and so right on!

Apr 05, 2022 07:10 PM
Anna "Banana" Kruchten

Mimi good thing that's one of my degrees!  It has come in handy!

Apr 05, 2022 09:06 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

It is true, that real estate professionals often wear many hats during the course of a transaction.

Apr 05, 2022 07:12 PM
Myrl Jeffcoat
Sacramento, CA
Greater Sacramento Realtor - Retired

CONGRATULATIONS Paula, on having this blog FEATURED in the Old Farts Club group!  

Apr 05, 2022 07:17 PM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ

Hi Paula - so so true.  We wear many different hats each day and each one is equally important! Love your new signature!  Awesome!

Apr 05, 2022 09:07 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

And a different hat for the different situations and clients.

Having a similar background, the psychology used has been a huge asset.

Apr 05, 2022 09:42 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

You are absolutely right - we have to wear many different hats in the real estate profession!

Love your signature!

Apr 06, 2022 04:58 AM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Great post, Paula... so many become real estate agents because they think it's an easy job. They really don't understand what happens behind the scenes and all those hats we need to wear and change in and out of in a minute... then there's the business owner hat, too!

Apr 06, 2022 05:54 AM
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

Good morning Paula.  Good post with the 'ACE' hat trick.  Like the pic to go along with it.  And in scrolling down to comment I see what I believe to be your new 'Posted By' signature block.  Very nice.  Enjoy the rest of your week.  Mark

Apr 06, 2022 06:28 AM
Aura Alex
Seattle, WA
Retired Real Estate Pro

 Awesome post! I believe there's a "teacher" in every one of us, especially in the people business such as real estate. 

Apr 06, 2022 10:35 AM
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
Your real estate writer

Yes, those are but three of the many hats you wear. I think far too many agents become licensed without having a clue that any of those hats will be required.

Apr 06, 2022 10:37 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Good afternoon Paula - you need to pay attention to the hat you need at any particular moment.

Apr 06, 2022 11:23 AM
Toby Barnett
KW North Sound - Marysville, WA
Toby Barnett

My business partner and I discuss this regularly as our industry and business model requires it. On any given day, I can wear buyer's agent, seller's agent, showing assistant, Chief Marketing Officer, handy man, lead generator, ISO, and more. There is never a dull moment yet can be overwhelming at times.

Apr 06, 2022 12:27 PM
Dinah Stallworth-Lewis
Priority Real Estate LLC - 318.332.8281 - Natchitoches, LA


I totally agree, we wear many hats.  I find myself wearing the  credit counselor hat a great deal.  Lately, when working with buyers I am always advising on credit score and credit report related issues.   Great blog thanks for sharing.  

Apr 07, 2022 07:38 PM
Gwen Fowler SC Lakes & Mountains 864-710-4518
Gwen Fowler Real Estate, Inc - Walhalla, SC
Gwen Fowler Real Estate, Inc.

Great post.  Thank you for taking the time to encourage others.

Apr 08, 2022 06:07 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I do understand your hat metaphor Dr. Paula McDonald 

I wear one hat. That is the hat of a Real Estate Broker.

While wearing that hat I may provide advice, encouragement, etc.  


Apr 08, 2022 08:20 AM
Dan Hopper
Dan Hopper - Gold Way RE - Westminster, CO
Colorado Broker / Referral Services

yes,  ... no doubt we shall wear many hats in our daily activities of real estate.  Some become more natural (skills) than others, and as we progress through  our endeavors we will learn what works best for our clients.

Apr 08, 2022 08:55 AM
Sarah Layton | Copywriter & Inman Star Contributor
Best Real Estate Writer, a Layton Media brand - Bradenton, FL
Offers VIP Blogging, Content or SEO Strategy Days

You make very interesting points I just worry about real estate agents thinking that they should be wearing the hat of copywriter, photographer, content marketing strategist, SEO strategist, accountant, payroll specialist, videographer, customer service rep, recruiter, admin, etc.


Your true job is to provide the promised proprietary result better than anyone else can with your heart in it all the way. If you are promising a life-changing result and delivering on every part of your promise then you are always wearing the right hat.


Great post!

Apr 08, 2022 11:09 AM
Lynda Eisenmann
Preferred Home Brokers - Brea, CA
Broker Associate ,CRS,GRI,SRES, Brea,CA, Orange Co

Totally in agreement...as a REALTOR + parent, spouse...etc and such is life! Grateful for them ALL!

Apr 19, 2022 08:19 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

I have a  tremendous amount of  respect for how much you reply to everyone on here! It’s really admirable! Totally epic!

Mar 27, 2023 11:39 PM
Laura Cerrano
Feng Shui Manhattan Long Island - Locust Valley, NY
Certified Feng Shui Expert, Speaker & Researcher

As long as I can take a break in between sometimes, I can usually go from hat to hat to hat fairly easily, as I’m finally becoming a veteran at this stuff.

Apr 02, 2023 08:34 AM