Get Ready. Get Set. It’s Time to Communicate

By
Real Estate Agent with eXp Realty of California, Inc. CA DRE #01490977

Buyers It’s Time to Communicate

 

You achieved that very coveted goal…getting your offer accepted by the sellers. The listing is pending on the MLS and you are on your way, heading to closing.

 

Now it’s get ready, get set, and be prepared to communicate. A lot!

 

communicationBuyers are often surprised at how much communication there is in a real estate transaction.

 

The first several weeks after the contract is agreed on by both parties can be pretty intense. This can vary depending on the closing time frame agreed on, if you are a cash buyer or getting a loan, the general process in your state, and possible problems that may arise.

 

And some agents, and lenders, communicate more than others.

 

What communication method do you prefer?

 

telephoneI’ve found people vary in their communication preferences – it may be email, or text, Facebook messaging, or phone calls.

 

Some only want to text, others never do. Some check emails on their Smartphones, others have to be in front of a computer. While face-to-face is great, it’s often just not realistic, but it depends on the situation.

 

If your Realtor does not bring it up first, have a discussion with him/her about communication, preferences, and what you should expect. Of course you want to make sure to have your agent’s correct email address and cell phone, and they will need yours, too.  

 

Be sure to also have contact information for other important people in the transaction who will also be communicating with you – your lender, escrow and title (depending on how things work in your state), attorney, etc.

 

Some buyers like to use their work email. I don’t recommend this for confidentiality reasons. Plus employers may frown on use of company email for personal reasons. Use gmail or something else.

 

Keep in mind that communication involves many issues – questions and answers (yours and your agent’s/lender’s), sharing documents, electronic signatures, and so much more. While you might prefer texts some matters are better addressed via email or on the phone.

 

Do you check your email often or regularly?

 

Not everyone does, but you should plan on doing this, perhaps even multiple times throughout the day.  Not only is there a lot of information flowing, there are key deadlines in the contract, so timely communication, and reading/signing documents, is essential.

 

Your agent might text you to check your email for an important message or document that was sent, but don’t count on it. Better to check often so you don’t miss anything.

 

Communication is a 2-way street. You have a responsibility, as the buyer, to be a timely and effective communicator throughout your transaction. This involves responding to questions, providing information, reviewing and signing documents, and so much more. There are deadlines to meet, and perhaps problems to solve. There’s no room for delayed or poor communication.

 

Of course your lender, your agent, and other parties have responsibilities for the success of the transaction, and for communication, too. Be sure to stay in touch regularly to make sure things are on track and whenever there are questions or issues.

 

There have been a number of useful articles on communication on ActiveRain recently. I recommend you check out the following if you haven’t already seen them…or go back for a re-read.

 

Start Worrying, Details to Follow by Margaret Rome Baltimore 410-530-2400 

 

When the Going Gets Tough Communicate MORE by John Meussner 

Posted by

Jeff Dowler, CRS
Certified Residential Specialist / Realtor®


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Comments (45)

Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thanks Mark Don McInnes, Sandpoint-Idaho 

Yep that complaint about agents seems to show up on all the polls.  Communication is essential for ALL parties in the transaction.

Jeff

Jun 03, 2022 04:53 PM
Wayne Martin
Wayne M Martin - Chicago, IL
Real Estate Broker - Retired

Good morning Jeff. Communication is a two-way street. It is the preference of vehicle that changes. And you must ask what they prefer and adapt. Enjoy your day.

Jun 04, 2022 05:24 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

That's a good way to put it Wayne Martin  Some are far better at communicating than others.

Have a good weekend!

Jeff

Jun 04, 2022 09:11 AM
Patricia Feager, MBA, CRS, GRI,MRP
DFW FINE PROPERTIES - Flower Mound, TX
Selling Homes Changing Lives

Jeff Dowler, CRS - communication begins at the time we are born. Parents are eager to pay attention to every sigh and sound. Those who are just getting started in the real estate business and those who think they know everything they need to know about the business would benefit greatly by reading this great article you published here on ActiveRain.

Thank you. There are golden nuggets for everyone!

Jun 04, 2022 09:15 AM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Jeff Dowler, CRS, I Love this blog, and you already know how passionate I am about communications. Appreciate the mention of my recent post.

Jun 04, 2022 01:08 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thank you for the kind words Patricia Feager, MBA, CRS, GRI,MRP

I'm so flattered. 

Good communication is such an integral part of a real estate transaction, and our clients deserve, and need, it. Others too!

Jeff

Jun 04, 2022 04:28 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

You are a great role model for communication Margaret Rome Baltimore 410-530-2400 .

I was truly inspired by your post!!

Jeff

Jun 04, 2022 04:30 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

I love it when a member post or a phone call is an inspiration. I am delighted mine did that for you!

Jun 04, 2022 05:11 PM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Jun 04, 2022 06:16 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Margaret Rome Baltimore 410-530-2400 

There is so much inspiration here in the Rain. I enjoy writing posts that have been inspired by others, or reading posts that were inspired by posts, comments or interactions. Part of the fun of blogging!

Jeff

Jun 04, 2022 08:09 PM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Kathy Streib 

Thank you so much - I am flattered to be included in your list!

Enjoy your Sunday!

Jeff

Jun 04, 2022 08:10 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Jeff Dowler, CRS  real  estate is a people's business and communication is the key... I see so many people that go underground when there is an issue...Endre

Jun 04, 2022 11:43 PM
Jim Paulson

Endre Barath, Jr. when they go underground, I call them Secret Agents.

Jun 05, 2022 07:27 AM
Jim Paulson
Progressive Realty (Boise Idaho) www.Progressive-Realty.info - Boise, ID
Owner,Broker

I finally hired a professional transaction coordinator and she has been amazing!  She communicates multiple times a week with each of my clients and I love how she says things like "per Jim's request" or "Jim wanted me to check with you..." or "Jim's favorite inspector is ____, or would you like to use someone else?".  On Friday, she emails me a weekly download of where each of our files stands. I was always on autopilot and just did stuff, but she does a much better job of communicating all the stuff we do behind the scenes.

Jun 05, 2022 07:26 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Endre Barath, Jr. 

Or going underground causes issues. "Secret Agents," like Jim Paulson calls them are NOT fun.

Jeff

Jun 05, 2022 08:50 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Good for you Jim Paulson 

I have a terrific TC who has worked with me for years - such a big help and terrific about communicating with me, clients, and others.

Jeff

Jun 05, 2022 08:50 AM
Pat Champion
John Roberts Realty - Eustis, FL
Call the "CHAMPION" for all your real estate needs

I wanted to stop by and leave a comment. I enjoyed reading your reblog by Roy. Have  a great week ahead.

Jun 06, 2022 08:29 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thank you Pat Champion 

I appreciate your kind words. Hope you have a great week, too!

Jeff

Jun 06, 2022 10:53 AM
Ricardo Mello
Manhattan Miami Real Estate - Manhattan, NY
Manhattan & Miami Real Estate Agent

Thanks for sharing!

Jun 06, 2022 01:01 PM
Ed Silva
Mapleridge Realty, CT 203-206-0754 - Waterbury, CT
Central CT Real Estate Broker Serving all equally

There is a lot of action after the acceptance and some buyers can get overwhelmed at the intenseness they need to exhibit to get through to the closing

Jun 07, 2022 09:12 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Thank you Ricardo Mello 

That is so true Ed Silva  It can be a tough period for communication and often a surprise!

Jeff

Jun 07, 2022 08:42 PM